Julie Macheno, the director of marketing for 360 Real Estate, shares her experience of switching from Podium to Check for their customer communication needs. She found Podium expensive and sought a more affordable option without an annual contract. Check proved to be a good fit for their small business, offering invaluable communication tools for their property management companies. The transition to Check was simple and seamless, with similar interface to Podium but with additional functionalities included in the price. Their customer service representative, Lewis, has been very helpful in troubleshooting issues. Overall, they are happy with the switch to Check.

Hey, I'm Julie Macheno. I'm the director of marketing for 360 Real Estate. We started working with Podium actually about two years ago. We were interested in having a way for our customers to get a hold of us directly from our website. And while we were happy with the services the Podium provided, it was very expensive and we started kind of looking around for a different option. We wanted something where we didn't have to be locked into an annual contract and also that was going to be more affordable. Since we are a small business check, it has totally fit the bill for us for our purposes. In addition to looking for more Google reviews, we like to use this web chat as a way to directly get in touch with our clients. It has been invaluable for our property management and vacation property management companies as a tool for communicating where it's required a little more often than it might be in the real estate cycle. We found the transition to check it to be very simple. They were super helpful to us. You never know when you're switching with a software service, especially an online service, if it's going to be what they say it's going to be, and it absolutely has been. The process was seamless. Getting transitioned over the interface is very similar to Podium. One thing that's been great that we've enjoyed is that there's additional functionality that, while it may have been possible at Podium, it was something we would have had to pay extra for, and that's all included in the price with Ticket. So it's been great. We've really enjoyed it. Our customer service rep, Lewis, has been just wonderful. Every time I've needed help, he's right there to troubleshoot whatever I've got going on. And it's just been a really good process and we're really happy so far.

Hey guys, its Keanu from... (transcribed)

Hey guys, its Keanu from check it. So first of all, I just want to say thank you so much for being a part of our testimonials or so excited to hear your feedback and your kind words and I just want to say thank you so much. So, how is this going to work is I'm going to ask about four questions. And those questions are how did you hear about check it? How do you use check it on a day-to-day basis? How would you describe check it to another business in your industry and what something you love about it? So if you can answer all four
 or anything else that you want to add anything that's top of Mind totally up to you and I just want to say thank you again, and we really appreciate you.

Hey guys, its Keanu from check it. So first of all, I just want to say thank you so much for being a part of our testimonials or so excited to hear your feedback and your kind words and I just want to say thank you so much. So, how is this going to work is I'm going to ask about four questions. And those questions are how did you hear about check it? How do you use check it on a day-to-day basis? How would you describe check it to another business in your industry and what something you love about it? So if you can answer all four

 or anything else that you want to add anything that's top of Mind totally up to you and I just want to say thank you again, and we really appreciate you.

Julie Musheno