Experiencing problems? Try these troubleshooting steps.

Get videoask notifications on your phone

To view and reply to videoask responses from your phone, you can install the VideoAsk iOS app or VideoAsk Android app. Using the mobile app also gives you the option to receive both email notifications and a push notification on your phone when new responses arrive.

In order to receive notifications on your phone, you'll need to enable them in two places: the VideoAsk mobile app and your phone's settings.

Jump to:

Enable VideoAsk notifications

Allow iOS notifications

Allow Android notifications

Enable VideoAsk notifications

1

In the VideoAsk mobile app, click the person icon to open My Account.

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2

Click My notifications.

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3

Toggle on Push notifications.

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Allow iOS notifications

1

In your phone's Settings click Notifications.

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2

Scroll down the list of apps and click VideoAsk.

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3

Toggle Allow Notifications on and choose which types of alerts you want to receive.

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That's it! Now when you receive a new response or reply you'll receive a notification on your phone.

Allow Android notifications

1

In your phone's Settings, go to app notifications.

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2

Scroll down the list of apps and click VideoAsk.

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3

Toggle Show notifications on and choose which types of alerts you want to receive.

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That's it! Now when you receive a new response or reply you'll receive a notification on your phone.

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