Recall contact information later in your videoask

If you’re collecting contact details in your videoask, you can recall that information later on in the overlay text of a multi-step videoask. 

Recall lets you reference information provided in the contact form in later steps of your videoask, giving it a personalized feel.

1. Go to your videoask Settings 

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2. Turn on Collect contact details and select which details you'd like to collect. Make sure to mark the details you'd like to recall later on as required!

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3. Select which step to display the contact form after in the steps drop-down list 

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Note: The contact form must appear before the step where information will be recalled. 

4

Now click Edit this videoask

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4. Select Edit this Step for the step you'd like to recall contact information into

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5

You can decide which information you want to recall from the contact form into the overlay text by using this formatting:

{{contact_name}}

OR

{{contact_email}} 

OR

{{contact_phone_number}}

Type the desired overlay text with the appropriate tag inside {{ }}.

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Now when a respondent completes your contact form, the overlay text will display the information you have recalled!

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Want to personalize the overlay text based on custom variables or source? Learn how to pass information from your videoask URL to your overlay text. 

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