<p><strong>Add a widget or embed videoasks in any page on your Squarespace site. This will allow visitors to interact with and respond to your videoasks without leaving your site!</strong></p>
<h2>Embed a video widget</h2>
<div class="step"><span class="bigNum">1.</span><p class="step">In the VideoAsk app, <strong><a href="https://www.videoask.com/help/embed/sharing-embedding-your-videoasks" target="_blank" rel="noopener">Get your widget code</a></strong></p></div>
<p class="wysiwyg-text-align-center"><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360075176912/2020-11-03_15-16-51.png" alt="2020-11-03_15-16-51.png" width="362" height="506"></strong></p>
<div class="step"><span class="bigNum">2.</span><p class="step">On your Squarespace site, go to page <strong>Settings</strong></p></div>
<p class="wysiwyg-text-align-center"><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360075183652/2020-11-03_15-43-19.png" alt="2020-11-03_15-43-19.png"></strong></p>
<div class="step"><span class="bigNum">3.</span><p class="step">Select the <strong>Advanced</strong> tab</p></div>
<p class="wysiwyg-text-align-center"><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360075177552/2020-11-03_15-01-26.png" alt="2020-11-03_15-01-26.png" width="553" height="412"></strong></p>
<div class="step"><span class="bigNum">4.</span><p class="step"><strong>Paste</strong> the widget embed code into the <strong>Page Header Code Injection</strong> </p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360075177712/2020-11-03_15-01-42.png" alt="2020-11-03_15-01-42.png" width="560" height="424"></p>
<div class="step"><span class="bigNum">5.</span><p class="step">Hit <strong>Save</strong></p></div>
<p class="wysiwyg-text-align-center"><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360075177752/2020-11-03_15-02-14.png" alt="2020-11-03_15-02-14.png" width="564" height="427"></strong></p>
<p class="wysiwyg-text-align-left">That's it! Your builder preview should now show the videoask widget live on your site.</p>
<p class="wysiwyg-text-align-left"><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360075179392/2020-11-03_15-04-51.png" alt="2020-11-03_15-04-51.png"></strong></p>
<h2 class="wysiwyg-text-align-left">Embed a videoask with an iframe</h2>
<p class="wysiwyg-text-align-left">1. In the VideoAsk app, <strong>Copy</strong> your <a href="https://www.videoask.com/help/embed/sharing-embedding-your-videoasks" target="_blank" rel="noopener">iframe embed code</a></p>
<p class="wysiwyg-text-align-center"><strong><a href="https://www.videoask.com/help/embed/sharing-embedding-your-videoasks" target="_blank" rel="noopener"><img src="https://videoask.zendesk.com/hc/article_attachments/360075180432/2020-11-03_15-25-22.png" alt="2020-11-03_15-25-22.png" width="397" height="488"></a></strong></p>
<p class="wysiwyg-text-align-left">2. On your Squarespace site, open the page builder by clicking <strong>Edit</strong></p>
<p class="wysiwyg-text-align-left"><strong><a href="https://www.videoask.com/help/embed/sharing-embedding-your-videoasks" target="_blank" rel="noopener"><img src="https://videoask.zendesk.com/hc/article_attachments/360075401271/2020-11-03_15-31-29.png" alt="2020-11-03_15-31-29.png"></a></strong></p>
<p class="wysiwyg-text-align-left">3. <strong>Add</strong> a new Content Block by clicking the <strong>+ </strong>icon</p>
<p class="wysiwyg-text-align-left"><strong><a href="https://www.videoask.com/help/embed/sharing-embedding-your-videoasks" target="_blank" rel="noopener"><img src="https://videoask.zendesk.com/hc/article_attachments/360075181992/2020-11-03_15-07-27.png" alt="2020-11-03_15-07-27.png"></a></strong></p>
<p class="wysiwyg-text-align-left">4. Select the <strong>Embed</strong> content block</p>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360075181532/2020-11-03_15-07-44.png" alt="2020-11-03_15-07-44.png" width="469" height="598"></p>
<p class="wysiwyg-text-align-left">5. <strong>Click</strong> the <strong>&lt;/&gt; </strong>icon to enter the code manually</p>
<p class="wysiwyg-text-align-center"><strong><a href="https://www.videoask.com/help/embed/sharing-embedding-your-videoasks" target="_blank" rel="noopener"><img src="https://videoask.zendesk.com/hc/article_attachments/360075400971/2020-11-03_15-08-02.png" alt="2020-11-03_15-08-02.png"></a></strong></p>
<p class="wysiwyg-text-align-left">6. <strong>Paste</strong> the iframe embed code from the VideoAsk app and click <strong>Set</strong></p>
<p class="wysiwyg-text-align-center"><strong><a href="https://www.videoask.com/help/embed/sharing-embedding-your-videoasks" target="_blank" rel="noopener"><img src="https://videoask.zendesk.com/hc/article_attachments/360075182052/2020-11-03_15-08-24.png" alt="2020-11-03_15-08-24.png"></a></strong></p>
<p class="wysiwyg-text-align-left">7. Click <strong>Apply</strong><img src="https://videoask.zendesk.com/hc/article_attachments/360075401251/2020-11-03_15-32-43.png" alt="2020-11-03_15-32-43.png"></p>
<p class="wysiwyg-text-align-left">8. Your videoask is now embedded on your page, just be sure to click <strong>Save</strong> to keep the changes!</p>
<p class="wysiwyg-text-align-center"><strong><a href="https://www.videoask.com/help/embed/sharing-embedding-your-videoasks" target="_blank" rel="noopener"><img src="https://videoask.zendesk.com/hc/article_attachments/360075182072/2020-11-03_15-08-50.png" alt="2020-11-03_15-08-50.png"></a></strong></p>
<p class="wysiwyg-text-align-left"> </p>
<p class="wysiwyg-text-align-left"> </p>
<p class="wysiwyg-text-align-left"> </p>

Embed a videoask on your Squarespace site

<p><strong>Follow these simple steps to add a widget or embed videoasks on your WordPress site. This will allow visitors to interact with and respond to your videoasks without leaving the page or site.</strong></p>
<p>To add a videoask to your WordPress site, you have two options:</p>
<div class="step"><span class="bigNum">1.</span><p class="step">Embed videoasks directly within a page using an &lt;iframe&gt; code (similar to what is used to embed videos from YouTube and Vimeo).</p></div>
<div class="step"><span class="bigNum">2.</span><p class="step">Embed a widget that will float at the bottom of your page or site and expand to display your videoask when activated (like <a href="https://www.videoask.com/embed-widget" target="_blank" rel="noopener">our friendly example here</a>!).</p></div>
<h2>Embed a videoask on a page</h2>
<div class="step"><span class="bigNum">1.</span><p class="step">In the VideoAsk app,<strong> c</strong><strong>opy</strong> the <a href="https://www.videoask.com/help/embed/sharing-embedding-your-videoasks" target="_blank" rel="noopener">iframe embed code</a> of your videoask</p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360080186372/2020-12-21_17-20-26.png" alt="2020-12-21_17-20-26.png" width="418" height="530"></p>
<div class="step"><span class="bigNum">2.</span><p class="step">On your WordPress page editor, click the <strong>+</strong> icon to add a new block</p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360080186252/2020-12-21_17-15-08.png" alt="2020-12-21_17-15-08.png" width="576" height="274"></p>
<div class="step"><span class="bigNum">3.</span><p class="step">Select the <strong>html block</strong></p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360080318691/2020-12-21_17-14-44.png" alt="2020-12-21_17-14-44.png" width="578" height="275"></p>
<p class="wysiwyg-text-align-left"><em>Note: These instructions refer to the native WordPress builder. If you are using a different builder, the process for adding a new content block will differ. Look for the option to add "HTML" or "custom code".</em></p>
<div class="step"><span class="bigNum">4.</span><p class="step"><strong>Paste</strong> the iframe embed code into the html section</p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360080318831/2020-12-21_17-20-47.png" alt="2020-12-21_17-20-47.png" width="614" height="292"></p>
<p class="wysiwyg-text-align-left"><strong>Pro tip!</strong> If you'd like your videoask to display with the answer buttons stacked on top of the video (ie mobile view) as opposed to split screen (your video on the left and answer buttons on the right), then edit the embed code so width equals less than 1024 pixels.</p>
<p class="wysiwyg-text-align-left"><img src="https://videoask.zendesk.com/hc/article_attachments/360080318871/2020-12-21_17-21-36.png" alt="2020-12-21_17-21-36.png" width="660" height="377"></p>
<div class="step"><span class="bigNum">5.</span><p class="step">Hit <strong>Publish</strong> or <strong>Update</strong>. Then take a look at your page to enjoy your beautiful videoask!</p></div>
<p class="wysiwyg-text-align-center"><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360080186772/2020-12-21_17-22-14.png" alt="2020-12-21_17-22-14.png" width="650" height="456"></strong></p>
<h2 class="wysiwyg-text-align-left">Embed the videoask widget</h2>
<p>To get started:</p>
<div class="step"><span class="bigNum">1.</span><p class="step">Configure your widget in our <a href="https://www.videoask.com/help/embed/sharing-embedding-your-videoasks" target="_blank" rel="noopener">widget builder</a></p></div>
<div class="step"><span class="bigNum">2.</span><p class="step">Choose where to display the widget - on a single page, or everywhere on your website?</p></div>
<h2>Display the widget on a single page</h2>
<div class="step"><span class="bigNum">1.</span><p class="step">In the VideoAsk app, <strong>copy</strong> the <a href="https://www.videoask.com/help/embed/sharing-embedding-your-videoasks" target="_blank" rel="noopener">widget embed code</a></p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360080406231/2020-12-22_14-27-29.png" alt="2020-12-22_14-27-29.png" width="533" height="718"></p>
<div class="step"><span class="bigNum">2.</span><p class="step">On your WordPress page editor,<strong> add</strong> <strong>an html block</strong></p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360080321691/2020-12-21_17-46-07.png" alt="2020-12-21_17-46-07.png" width="580" height="276"></p>
<div class="step"><span class="bigNum">3.</span><p class="step"><strong> Paste</strong> the widget code into the <strong>html block</strong></p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360080321711/2020-12-21_17-46-47.png" alt="2020-12-21_17-46-47.png"></p>
<p><em>Note: The widget code comes with instructions (included within &lt;?--xxx and--&gt;). These instructions will not appear on your page, but you can delete them if you want to tidy up the code. </em></p>
<div class="step"><span class="bigNum">4.</span><p class="step">Hit <strong>Publish</strong> or <strong>Update </strong>and enjoy your widget on your page!</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360080322011/2020-12-21_17-45-22.png" alt="2020-12-21_17-45-22.png"></p>
<h2>Display the widget everywhere</h2>
<p>To display the VideoAsk widget throughout your WordPress site, you'll need to add the embed code to the header or footer. There are a few different ways to add this code: edit your theme code or install a plugin to edit the <a href="https://wordpress.org/search/header+footer" target="_blank" rel="noopener">header and footer code</a>.</p>
<h2>Edit theme code</h2>
<div class="step"><span class="bigNum">1.</span><p class="step">In the VideoAsk app, <strong>copy</strong> the widget code</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360080406231/2020-12-22_14-27-29.png" alt="2020-12-22_14-27-29.png" width="533" height="718"></p>
<div class="step"><span class="bigNum">2.</span><p class="step">On your WordPress site, <strong>open</strong> the theme editor</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360080403811/2020-12-22_14-03-38.png" alt="2020-12-22_14-03-38.png" width="217" height="481"></p>
<div class="step"><span class="bigNum">3.</span><p class="step">In the theme files, select <strong>footer.php</strong></p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360080276332/2020-12-22_14-04-08.png" alt="2020-12-22_14-04-08.png"></p>
<div class="step"><span class="bigNum">4.</span><p class="step">Inside the body tag (&lt;/body&gt;), <strong>paste the widget code</strong></p></div>
<p><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360080277632/2020-12-22_14-06-42.png" alt="2020-12-22_14-06-42.png"></strong></p>
<div class="step"><span class="bigNum">5.</span><p class="step">Click <strong>Update file</strong> to save your changes and embed your widget</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360080277672/2020-12-22_14-07-12.png" alt="2020-12-22_14-07-12.png"></p>
<p>All done! Now enjoy the sight of your widget throughout your site. 🙂</p>
<h2>Edit header or footer code using a plugin</h2>
<div class="step"><span class="bigNum">1.</span><p class="step"><strong>Install</strong> a header and footer plugin (this examples uses the <a href="https://wordpress.org/plugins/insert-headers-and-footers/">Insert Headers and Footers plugin</a>, but others will work as well)</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360080405771/2020-12-22_14-23-16.png" alt="2020-12-22_14-23-16.png"></p>
<div class="step"><span class="bigNum">2.</span><p class="step">Once your plugin is installed, <strong>open</strong> the plugin to configure its settings</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360080404571/2020-12-22_14-09-12.png" alt="2020-12-22_14-09-12.png" width="419" height="460"></p>
<div class="step"><span class="bigNum">3.</span><p class="step">In the VideoAsk app, <strong>copy</strong> the widget embed code</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360080406231/2020-12-22_14-27-29.png" alt="2020-12-22_14-27-29.png" width="582" height="784"></p>
<div class="step"><span class="bigNum">4.</span><p class="step">On your WordPress site, in either the "Scripts in Body" or "Scripts in Footer" section, <strong>paste</strong> the widget embed code. Click <strong>Save</strong>.<img src="https://videoask.zendesk.com/hc/article_attachments/360080404511/2020-12-22_14-10-31.png" alt="2020-12-22_14-10-31.png"></p></div>
<p>That's it! Now your widget will appear on every page of your site. 🙂</p>
<h2>Advanced Options</h2>
<p><strong>Looking for more options to display video widgets on your WordPress site?</strong> Explore our <a href="https://www.videoask.com/help/embed/advanced-embed-options" target="_blank" rel="noopener">advanced embed options</a>.</p>
<p>A few options from our code snippet library:</p>
<p><a href="https://codepen.io/videoaskhelp/pen/MWeJrap" target="_blank" rel="noopener">Show the widget on every page except this one</a></p>
<p><a href="https://codepen.io/videoaskhelp/pen/rNeJEwg" target="_blank" rel="noopener">Do not display the widget for people who have already dismissed it</a></p>
<p><a href="https://codepen.io/videoaskhelp/pen/LYGgqjM" target="_blank" rel="noopener">Click a button to display a videoask</a></p>
<p><em>Note: These are examples. To use them on your own website, you will need to update the generic embed code generated in the VideoAsk app.</em></p>
<p> </p>
<p> </p>

Embed a videoask on your WordPress site

<p><strong>You've made a videoask! To start collecting answers, share it </strong><strong>with a link, embed it on your site or app, or use the VideoAsk widget. </strong></p>
<p><strong>You can also <a href="https://www.videoask.com/help/share-your-answers" target="_self">share your answers</a> or <a href="/help/360048584992" target="_self">share and embed your entire videoask inbox.</a></strong></p>
<p><strong>For more advanced embed options, check out <a href="/help/360048142672" target="_self">this article</a>.</strong></p>
<p><strong> <iframe src="//fast.wistia.com/embed/iframe/43pvqkniey" width="640" height="360" frameborder="0" allowfullscreen=""></iframe> </strong></p>
<h2>Share your videoask link</h2>
<div class="step"><span class="bigNum">1.</span><p class="step">After creating a new videoask, you'll see this:</p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360070128031/homebuyer_survey.png" alt="homebuyer_survey.png" width="357" height="492"></p>
<div class="step"><span class="bigNum">2.</span><p class="step"><strong>Copy</strong> your videoask link to share it anywhere.</p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360070128491/share_link.png" alt="share_link.png" width="472" height="162"></p>
<div class="step"><span class="bigNum">3.</span><p class="step">To get the link of a videoask that has already received responses, go to <strong>Share this videoask</strong></p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360069909352/share_this_videoask.png" alt="share_this_videoask.png" width="473" height="167"></p>
<div class="step"><span class="bigNum">4.</span><p class="step"><strong>Copy </strong>the link for your videoask. Or to test it without submitting answers, get the link for <strong>preview mode</strong>. Here you can also <a href="https://www.videoask.com/help/how-to-use-variables" target="_self" rel="undefined">add variables to your videoask url.</a></p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360069909892/share_videoask.png" alt="share_videoask.png"></p>
<h2><strong>Get the videoask widget</strong></h2>
<div class="step"><span class="bigNum">1.</span><p class="step">Click the <strong>Widget</strong> tab. This will open the widget builder.</p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360074212232/2020-10-26_18-08-09.png" alt="2020-10-26_18-08-09.png" width="436" height="594"></p>
<div class="step"><span class="bigNum">2.</span><p class="step">Type any <strong>call to action</strong> overlay text, if desired. </p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360074397911/2020-10-26_18-13-00.png" alt="2020-10-26_18-13-00.png" width="511" height="515"></p>
<div class="step"><span class="bigNum">3.</span><p class="step">Choose the <strong>widget style, position</strong> (left or right), and <strong>border color.</strong></p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360074398611/2020-10-26_18-13-00.png" alt="2020-10-26_18-13-00.png" width="479" height="483"></p>
<div class="step"><span class="bigNum">4.</span><p class="step">If you would like site visitors to be able to dismiss your widget, then toggle the <strong>Dismissable</strong> option on.</p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360074397951/2020-10-26_18-13-00.png" alt="2020-10-26_18-13-00.png" width="534" height="538"></p>
<p class="wysiwyg-text-align-left">5. As you build the widget, your changes will be reflected in the preview. Toggle between <strong>desktop</strong> and <strong>mobile</strong> to compare how your widget will appear on different devices, or click <strong>expand</strong> to view it full screen.</p>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360074212852/2020-10-26_18-19-02.png" alt="2020-10-26_18-19-02.png"></p>
<div class="step"><span class="bigNum">6.</span><p class="step">When you're happy with your widget design, click <strong>Get the code</strong>.</p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360074397991/2020-10-26_18-13-00.png" alt="2020-10-26_18-13-00.png" width="544" height="548"></p>
<div class="step"><span class="bigNum">7.</span><p class="step">Click <strong>Copy code </strong> </p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360070130711/copy_code.png" alt="copy_code.png" width="571" height="421"></p>
<div class="step"><span class="bigNum">8.</span><p class="step"><strong> Paste </strong>the widget code inside the &lt;body&gt; tags of your page. </p></div>
<p><em>Note: You must have an SSL certificate to allow a widget to open on your page. Otherwise it will open in a new tab.</em></p>
<p>Interested in multiple widgets on one page, delayed widget load or other options? Learn more about our <a href="https://www.videoask.com/help/advanced-embed-options" target="_self">advanced embed options</a>.</p>
<h2><strong>Embed your videoask with an iframe</strong></h2>
<div class="step"><span class="bigNum">1.</span><p class="step">Click <strong>Embed </strong>in the share panel. </p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360070130831/embed_videoask.png" alt="embed_videoask.png" width="367" height="449"></p>
<div class="step"><span class="bigNum">2.</span><p class="step">Click <strong>Copy code</strong>. Paste this code into your page or app's code. </p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360070131371/copy_embed_code.png" alt="copy_embed_code.png" width="460" height="385"></p>
<p class="wysiwyg-text-align-left"><span style="font-weight: 400;"><strong>Embed requirements</strong></span></p>
<ul>
<li class="wysiwyg-text-align-left"><span style="font-weight: 400;">Your site must be compatible with iframes to use this embed code.</span></li>
<li class="wysiwyg-text-align-left"><span style="font-weight: 400;">Your website needs to have an SSL certificate (using https://). </span></li>
<li class="wysiwyg-text-align-left"><span style="font-weight: 400;">Make sure to copy embed code provided here. Permissions are included in it to connect site visitors' camera and microphone. Attempting to embed your videoask without using the embed code above, could result in video/audio recording failing.</span></li>
</ul>
<p><span style="font-weight: 400;">That's all there is to it! If you have any problems with embedding your videoask, you can contact us through the link at the bottom of this page.</span></p>
<p><strong>Trying to embed your videoask inline on a Wix website?</strong><strong> </strong><a href="https://www.videoask-wix.com/" target="_self">Read more here</a><strong>. </strong></p>
<p><span style="font-weight: 400;"><strong>Looking to embed a videoask in a native app?</strong> <a href="/help/360043110611" target="_self" rel="undefined">Follow these instructions.</a></span></p>
<p><span style="font-weight: 400;"><strong>Learn what else you can do with our</strong> <a href="https://www.videoask.com/help/embed/advanced-embed-options" target="_self" rel="undefined">advanced embed options</a>.</span></p>

Sharing & embedding your videoasks

<p><strong>If you want to use VideoAsk in your native mobile application, here's what you need to know.</strong></p>
<p>Videoasks can be used in native mobile apps by loading them in WebViews. Just add the parameters and settings described below to your native app for an optimal experience with VideoAsk video and audio recordings.</p>
<h1>General instructions</h1>
<p>Add <code><span data-token-index="1" data-reactroot="">?embed_type=native_app</span></code> to the videoask URL, for example <a href="https://www.videoask.com/fzejn44ix?embed_type=native_app" target="_blank" rel="noopener noreferrer" data-token-index="3" data-reactroot="">https://www.videoask.com/fzejn44ix?embed_type=native_app</a></p>
<h1>iOS instructions</h1>
<p>Use a <code>WKWebView</code> with the following settings:</p>
<ul>
<li>Set <code>allowsInlineMediaPlayback</code> to <code>true</code>: <a href="https://developer.apple.com/documentation/webkit/wkwebviewconfiguration/1614793-allowsinlinemediaplayback">https://developer.apple.com/documentation/webkit/wkwebviewconfiguration/1614793-allowsinlinemediaplayback</a>
</li>
<li>Set <code>mediaTypesRequiringUserActionForPlayback</code> to <code>WKAudiovisualMediaTypeNone</code> : <a href="https://developer.apple.com/documentation/webkit/wkwebviewconfiguration/1851524-mediatypesrequiringuseractionfor">https://developer.apple.com/documentation/webkit/wkwebviewconfiguration/1851524-mediatypesrequiringuseractionfor</a>
</li>
</ul>
<h1>Android instructions</h1>
<p>Use a <code>WebView</code> with the following settings:</p>
<ul>
<li>Make sure that your app already has access to <code><span>RECORD_AUDIO</span></code>, <code><span>CAMERA</span></code> and <code><span>WRITE_EXTERNAL_STORAGE</span></code>, and request permissions if it doesn't</li>
<li>Set <code>webview.settings.javaScriptEnabled</code> to <code>true</code>
</li>
<li>You can override <code><span>webViewClient</span></code>'s <code><span>shouldOverrideUrlLoading</span></code> to return <code>true</code>
</li>
<li>You should override <code><span>webChromeClient</span></code>'s <code><span>onPermissionRequest</span></code> to automatically grant permissions</li>
</ul>
<p>You can find a complete example <a href="https://github.com/theleftbit/videoask-webview/blob/master/app/src/main/java/com/theleftbit/videoaskweb/MainActivity.kt" target="_blank" rel="noopener">here</a>.</p>
<p>To detect that a videoask was completed, use the <a href="/help/360037987151" target="_blank" rel="noopener">Redirect to URL</a> feature to send users to a URL on completion, and listen to the URL change event.</p>

Embed your videoask in native apps

<p><strong>To view and respond to videoask responses from your phone, you can install the <a href="https://apps.apple.com/us/app/videoask/id1438100370" target="_blank" rel="noopener">VideoAsk iOS app</a>. Using the mobile app also gives you the option to receive both <a href="https://www.videoask.com/help/account-management/manage-your-email-notifications">email notifications</a> and a push notification on your phone on when new responses arrive.</strong></p>
<p>In order to receive notifications on your phone you'll need to enable them in two places: the VideoAsk mobile app and your phone's settings.</p>
<h2>Enable VideoAsk notifications</h2>
<div class="step"><span class="bigNum">1.</span><p class="step">In the VideoAsk mobile app, click the person icon to open <strong>My Account</strong></p></div>
<p class="wysiwyg-text-align-center"><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360086084931/2021-02-12_11-30-09.png" alt="2021-02-12_11-30-09.png" width="429" height="762"></strong></p>
<p class="wysiwyg-text-align-left">2. Cick <strong>My notifications</strong></p>
<p class="wysiwyg-text-align-center"><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360086093231/2021-02-12_11-30-26.png" alt="2021-02-12_11-30-26.png" width="431" height="770"></strong></p>
<p class="wysiwyg-text-align-left">3. Toggle on <strong>Push notifications</strong></p>
<p class="wysiwyg-text-align-center"><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360085978472/2021-02-12_11-30-35.png" alt="2021-02-12_11-30-35.png" width="430" height="766"></strong></p>
<p class="wysiwyg-text-align-left"><em>Note: Notification settings are set on an organization level. This means you will receive the notifications you select for any videoasks within this organization.</em></p>
<h2>Allow iOS notifications</h2>
<div class="step"><span class="bigNum">1.</span><p class="step">In your phone's <strong>Settings</strong> click <strong>Notifications</strong></p></div>
<p class="wysiwyg-text-align-center"><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360085978452/2021-02-12_11-30-45.png" alt="2021-02-12_11-30-45.png" width="430" height="764"></strong></p>
<div class="step"><span class="bigNum">2.</span><p class="step">Scroll down the list of apps and click <strong>VideoAsk</strong></p></div>
<p class="wysiwyg-text-align-center"><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360085978432/2021-02-12_11-30-52.png" alt="2021-02-12_11-30-52.png" width="431" height="767"></strong></p>
<div class="step"><span class="bigNum">3.</span><p class="step">Toggle <strong>Allow Notifications</strong> on and choose which types of alerts you want to receive</p></div>
<p class="wysiwyg-text-align-center"><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360086084891/2021-02-12_11-30-59.png" alt="2021-02-12_11-30-59.png" width="406" height="723"></strong></p>
<p class="wysiwyg-text-align-left">That's it! Now when you receive a new response or reply you'll receive a notification on your phone.</p>

Get videoask notifications on your phone (iOS)

<p><span style="font-weight: 400;">To make your videoasks more accessible or engaging, creators and respondents can turn on closed captions or subtitles in each video.</span></p>
<p><span style="font-weight: 400;">Respondents viewing your videoask can turn on captions in the video controls at the top of your video:</span></p>
<p class="wysiwyg-text-align-center"><span style="font-weight: 400;"><img src="https://videoask.zendesk.com/hc/article_attachments/360065888291/Group_134.png" alt="Group_134.png" width="342" height="107"></span></p>
<p><span style="font-weight: 400;">You also have the option to turn captions on by default. These will display in muted autoplay, before respondents press the play button to view your video. </span></p>
<p><em><span style="font-weight: 400;">Note: Leaving this setting turned off</span><span style="font-weight: 400;"> will still allow respondents to switch captions </span>on in the video controls<span style="font-weight: 400;">. </span></em><span style="font-weight: 400;"></span></p>
<h2>Allow respondents to turn on captions</h2>
<p>In order for your respondents to activate captions from the video player, you will need to ensure video controls are turned on for your videoask.</p>
<div class="step"><span class="bigNum">1.</span><p class="step">Go to your videoask <strong>Settings</strong></p></div>
<p><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360087369171/2021-02-23_10-55-40.png" alt="2021-02-23_10-55-40.png" width="426" height="130"></strong></p>
<div class="step"><span class="bigNum">2.</span><p class="step">Click the <strong>Advanced</strong> tab</p></div>
<p><em><span style="font-weight: 400;"><img src="https://videoask.zendesk.com/hc/article_attachments/360087308852/2021-02-23_10-56-24.png" alt="2021-02-23_10-56-24.png" width="427" height="515"></span></em></p>
<div class="step"><span class="bigNum">3.</span><p class="step">Toggle <strong>Show video controls</strong> on</p></div>
<p><em><span style="font-weight: 400;"><img src="https://videoask.zendesk.com/hc/article_attachments/360087307492/2021-02-23_10-44-40.png" alt="2021-02-23_10-44-40.png" width="473" height="364"></span></em></p>
<h2>Show captions by default</h2>
<div class="step"><span class="bigNum">1.</span><p class="step"> Go to your videoask <strong>Settings</strong></p></div>
<p class="wysiwyg-text-align-center"><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360087369171/2021-02-23_10-55-40.png" alt="2021-02-23_10-55-40.png" width="426" height="130"></strong></p>
<div class="step"><span class="bigNum">2.</span><p class="step">In the <strong>General </strong>tab, scroll down to <strong>Show captions by default</strong></p></div>
<p class="wysiwyg-text-align-center"><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360087369191/2021-02-23_10-56-24.png" alt="2021-02-23_10-56-24.png" width="489" height="590"></strong></p>
<div class="step"><span class="bigNum">3.</span><p class="step">By default, this setting will be turned off. <strong>Click</strong> the toggle to turn it on</p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360080587992/2020-12-29_18-41-31.png" alt="2020-12-29_18-41-31.png" width="539" height="94"> </p>
<h2>Change caption language</h2>
<div class="step"><span class="bigNum">1.</span><p class="step">Go to your videoask <strong>Settings</strong></p></div>
<p><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360087369171/2021-02-23_10-55-40.png" alt="2021-02-23_10-55-40.png" width="426" height="130"></strong></p>
<div class="step"><span class="bigNum">2.</span><p class="step">Choose <strong>Advanced</strong></p></div>
<p><strong><em><span style="font-weight: 400;"><img src="https://videoask.zendesk.com/hc/article_attachments/360087308852/2021-02-23_10-56-24.png" alt="2021-02-23_10-56-24.png" width="427" height="515"></span></em></strong></p>
<div class="step"><span class="bigNum">3.</span><p class="step">Scroll down to <strong>Transcript</strong>. Select the desired language from the dropdown menu.</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360087309092/2021-02-23_11-05-18.png" alt="2021-02-23_11-05-18.png" width="453" height="431"></p>
<div class="step"><span class="bigNum">4.</span><p class="step">Activate <strong>Filter profanities</strong> to detect inappropriate language and filter it out of your caption's text.</p></div>
<p class="wysiwyg-text-align-left"><img src="https://videoask.zendesk.com/hc/article_attachments/360087370051/2021-02-23_11-04-30.png" alt="2021-02-23_11-04-30.png" width="475" height="375"></p>
<p class="wysiwyg-text-align-center"> </p>

Turn on video captions in your videoask

<p><strong>If you’re on a <a href="https://www.videoask.com/pricing" target="_blank" rel="noopener">Brand</a> plan, you can customize your branding and add your own logo to a videoask. Read on to find out how to apply your branding to any videoask.</strong></p>
<p>Just want to <a href="https://www.videoask.com/help/branding/how-to-remove-videoask-branding" target="_blank" rel="noopener">remove the VideoAsk branding</a>? Or create <a href="https://www.videoask.com/help/branding/create-default-videoask-settings" target="_blank" rel="noopener">default settings</a> for your brand? To fully whitelabel a videoask, learn about using <a href="https://www.videoask.com/help/branding/domain-whitelabeling" target="_self">custom domains</a>. </p>
<h2>Create a brand</h2>
<p>To create a brand and add your own logo to a videoask:</p>
<div class="step"><span class="bigNum">1.</span><p class="step">Select the videoask you want to customize and click <strong>Settings</strong>.</p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360066592072/2020-08-27_13-28-55.png" alt="2020-08-27_13-28-55.png"></p>
<div class="step"><span class="bigNum">2.</span><p class="step">Click <strong>+ Add brand</strong>.</p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360066763651/2020-08-27_13-29-55.png" alt="2020-08-27_13-29-55.png"></p>
<div class="step"><span class="bigNum">3.</span><p class="step">Choose the name of your brand and click <strong>Create</strong>.</p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360066593112/2020-08-27_13-31-44.png" alt="2020-08-27_13-31-44.png" width="423" height="258"></p>
<div class="step"><span class="bigNum">4.</span><p class="step">Click <strong>Upload</strong> or drag and drop the image file you want to use as a logo.</p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360072861031/2020-10-14_14-50-26.png" alt="2020-10-14_14-50-26.png" width="507" height="455"></p>
<div class="step"><span class="bigNum">5.</span><p class="step">Point your logo at your website with the <strong>Redirect URL</strong> and add your custom domain if using our <a href="/help/360046795732" target="_self">domain whitelabeling.</a> Click <strong>Save Branding</strong>.</p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360066593632/2020-08-27_13-36-37.png" alt="2020-08-27_13-36-37.png" width="340" height="306"></p>
<p class="wysiwyg-text-align-left"><em>Note: Entering a redirect URL for your brand is required, but a custom domain is not.</em></p>
<p class="wysiwyg-text-align-left">6. Upload a logo for the favicon</p>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360072861271/2020-10-14_14-55-58.png" alt="2020-10-14_14-55-58.png" width="420" height="435"></p>
<p class="wysiwyg-text-align-left"><em>Note: Custom favicons require <a href="https://www.videoask.com/help/branding/domain-whitelabeling" target="_self">setup of a custom domain</a>.</em></p>
<p>The logo you choose for your brand will now appear at the bottom of your videoasks: </p>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360066763131/2020-08-27_13-24-12.png" alt="2020-08-27_13-24-12.png" width="623" height="350"></p>
<p class="wysiwyg-text-align-center"> </p>
<h3><em>Logo tips:</em></h3>
<ul>
<li>Use images in png, jpeg, svg or gif format, minimum 200 px height.</li>
<li>Add an image with a transparent background to maximize space.</li>
<li>Keep contrast in mind: white or light colored logos will stand out on dark videos, but dark images will stand out best when used in email. If you'll be using your logo in both settings, try images with light and dark elements or somewhere in the middle of the gradient.</li>
<li>Rectangular images will appear larger, circles smaller.</li>
<li class="extended-bullet indent-1" data-extended-bullet="1" data-indent="1">Optimal dimensions: 9:16 format 160 x 400 px</li>
</ul>
<h2>Use your brand logo on another videoask</h2>
<p>If you’ve already created your own brand logo, you don’t have to start from scratch to apply it to other videoasks.</p>
<p>Follow these steps to use your brand on any videoask:</p>
<div class="step"><span class="bigNum">1.</span><p class="step">Select the videoask you want to add an existing brand to and click <strong>Settings</strong>.</p></div>
<div class="step"><span class="bigNum">2.</span><p class="step">From the <strong>Branding </strong>dropdown list, choose one of the brands you have created.</p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360066604032/2020-08-27_15-09-57.png" alt="2020-08-27_15-09-57.png"></p>
<div class="step"><span class="bigNum">3.</span><p class="step"><strong>Select</strong> the branding you want to apply to this videoask.</p></div>
<p>That’s it. Your changes are saved automatically, and the selected videoask now has your own branding.</p>
<h2>Edit your brand</h2>
<p>If you want to update a brand that you’ve created:</p>
<div class="step"><span class="bigNum">1.</span><p class="step">Go to your videoask <strong>Settings</strong>.</p></div>
<div class="step"><span class="bigNum">2.</span><p class="step">In the branding section, select the desired brand and click <strong>Edit</strong>.</p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360072860491/2020-10-14_14-43-43.png" alt="2020-10-14_14-43-43.png" width="576" height="112"></p>
<div class="step"><span class="bigNum">3.</span><p class="step">When you are finished with your changes, click <strong>Save changes</strong>.</p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360072860631/2020-10-14_14-46-08.png" alt="2020-10-14_14-46-08.png" width="410" height="471"></p>
<h2>Delete a brand</h2>
<p>If you want to delete a brand you created:</p>
<div class="step"><span class="bigNum">1.</span><p class="step">Select a videoask and go to its <strong>Settings</strong>.</p></div>
<div class="step"><span class="bigNum">2.</span><p class="step">Click <strong>Customize</strong> next to the <strong>Branding</strong> section.</p></div>
<div class="step"><span class="bigNum">3.</span><p class="step">Click <strong>Delete</strong>.</p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360066605852/2020-08-27_15-18-24.png" alt="2020-08-27_15-18-24.png" width="443" height="386"></p>
<aside>
<p><em>Note: You cannot delete the default VideoAsk and No branding options.</em></p>
</aside>

Add your brand and logo to a videoask

<p><strong>You can easily send your videoask from your own email or marketing tool by inserting the HTML code and animated gif directly into your email. </strong></p>
<p> </p>
<p>1. Once logged into your VideoAsk account, select the videoask you’d like to share from the interactions panel.  </p>
<p>2. Select Share this videoask from the dashboard </p>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360073155592/share_email_1.png" alt="share_email_1.png"></p>
<p>3. Go to the Email tab .</p>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360073417971/email_share_2.png" alt="email_share_2.png"></p>
<p class="wysiwyg-text-align-left">4. Click <strong>Send to one person </strong>or<strong> Send to multiple people</strong>.</p>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360073155452/share_email_3.png" alt="share_email_3.png" width="543" height="367"></p>
<h1 class="wysiwyg-text-align-left"><strong>Send to one person</strong></h1>
<p class="wysiwyg-text-align-left">If you choose <strong>Send to one</strong> <strong>person</strong>, you will be prompted to enter the name and email of the individual you'd like to send your videoask to. T<span style="text-align: center; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;">his will allow the contact information you already know to be passed through the code as a hidden field</span> - now the person receiving your videoask won't have to enter in their name and email themselves!</p>
<p class="wysiwyg-text-align-left"> </p>
<p class="wysiwyg-text-align-center"><span style="text-align: center; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;"><img src="https://videoask.zendesk.com/hc/article_attachments/360064367431/Screen_Shot_2020-08-10_at_12.33_1.png" alt="Screen_Shot_2020-08-10_at_12.33_1.png" width="405" height="166"><img src="https://videoask.zendesk.com/hc/article_attachments/360064367471/Screen_Shot_2020-08-10_at_12.34_1.png" alt="Screen_Shot_2020-08-10_at_12.34_1.png" width="407" height="149"></span></p>
<p class="wysiwyg-text-align-center"> </p>
<p class="wysiwyg-text-align-left">Then copy the code and paste into your email!</p>
<p class="wysiwyg-text-align-left"><img src="https://videoask.zendesk.com/hc/article_attachments/360073420491/share_email_4.png" alt="share_email_4.png"></p>
<h3 class="wysiwyg-text-align-left"> </h3>
<h1 class="wysiwyg-text-align-left"><strong>Send to multiple people</strong></h1>
<p class="wysiwyg-text-align-left">If you choose <strong>Send to multiple people</strong>, the videoask URL in the code you copy will not include any contact variables - essentially it will send a "generic" version of your videoask to everyone you email it to. <span>Without these variables, respondent contact information will not be known unless they are collected with a contact form. </span></p>
<p class="wysiwyg-text-align-center"> </p>
<p class="wysiwyg-text-align-center"><em>Click to learn more about <a href="https://www.videoask.com/help/tracking/use-variables-hidden-fields-to-add-contact-information-to-your-videoask-url" target="_blank" rel="noopener">variables</a> and collecting <a href="https://www.videoask.com/help/how-it-works/collect-contact-details-from-your-respondents" target="_blank" rel="noopener">contact information</a>!</em></p>
<p class="wysiwyg-text-align-left"> </p>
<p class="wysiwyg-text-align-left">This option also allows you to use Merge tags in your marketing tool to dynamically populate the contact information you already know about the people you're sending your videoask to!</p>
<p class="wysiwyg-text-align-left">You can add the following variables to the videoask URL in the code to pass contact name, email, and phone number.</p>
<pre class="wysiwyg-text-align-left">#contact_name=</pre>
<pre class="wysiwyg-text-align-left">#contact_email=</pre>
<pre class="wysiwyg-text-align-left">#contact_phone_number=</pre>
<p class="wysiwyg-text-align-left"> </p>
<p class="wysiwyg-text-align-left">For example, in Mailchimp add:</p>
<pre class="wysiwyg-text-align-left"><span class="wysiwyg-font-size-medium">https://www.videoask.com/fiig3o29h?autoplay#contact_name=*|NAME|*&amp;contact_email=*|EMAIL|*</span></pre>
<p class="wysiwyg-text-align-center"><em>This way, every individual on your mailing list will receive a unique videoask URL with their contact information. When each person answers your videoask, you'll see their name and email without having asked them to manually include it.</em></p>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360073420511/share_email_5.png" alt="share_email_5.png"></p>
<p> </p>
<p>Note: If you are pasting the above code into an email generated in <strong>Hubspot</strong>, the gif will not be "clickable" becuase Hubspot removes this functionality. The link to view and interact with your videoask will appear as a URL below the gif, but if you'd like to add the link back to the gif, you'll need to do so manually</p>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360085869731/hubspot_link.png" alt="hubspot_link.png" width="429" height="253"></p>
<p> </p>

Send a videoask from your own email or marketing tool

<p><strong>Wouldn’t it be nice to use your favorite tool to set up meetings in VideoAsk? If Hubspot is this favorite tool, we’ve got great news: you can now use Hubspot Meetings to embed your meeting link and share it in a videoask.</strong></p>
<p><span class="wysiwyg-color-orange"><strong>(You can also schedule meetings using <a href="/help/Schedule-meetings-with-Calendly-also-works-with-Hubspot-Meetings-Squarespace-Acuity-scheduling-" target="_self">Calendly</a> and Squarespace's <a href="/help/Schedule-meetings-with-Acuity" target="_self">Acuity</a> Scheduling app) </strong></span></p>
<aside>
<p>Note! You need a paid Hubspot account to use this feature.</p>
</aside>
<p>To add a Hubspot Meetings link to a videoask:</p>
<div class="step"><span class="bigNum">1.</span><p class="step">Click <strong>+ New videoask</strong>.</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360059032712/New_videoask.png" alt="New_videoask.png" width="320" height="291"></p>
<div class="step"><span class="bigNum">2.</span><p class="step">Select <strong>Library</strong> or <strong>Webcam</strong>.</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360059032772/Webcam_Library.png" alt="Webcam_Library.png" width="568" height="691"></p>
<div class="step"><span class="bigNum">3.</span><p class="step">Choose a video and click <strong>Next step</strong>. In this example I’ll be using the Pexels video library.</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360059032852/Hubspot_Pexels.png" alt="Hubspot_Pexels.png"></p>
<div class="step"><span class="bigNum">4.</span><p class="step">Optionally add some overlay text to explain what your video is about, and click <strong>Next step</strong>.</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360059032972/Hubspot_Overlay.png" alt="Hubspot_Overlay.png"></p>
<p>5. Select <strong>Calendar</strong> as the answer type. </p>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360059195891/Hubspot_Calendar_answertype.png" alt="Hubspot_Calendar_answertype.png"></p>
<p>Now you’ll see a text field where you can paste your meeting link from one of the supported scheduling apps:</p>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360059195991/Hubspot_textfield.png" alt="Hubspot_textfield.png"></p>
<div class="step"><span class="bigNum">6.</span><p class="step">Use your personal Hubspot meeting link or go to Hubspot Meetings and follow the instructions there to create a new account.</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360059196071/Hubspot_Account.png" alt="Hubspot_Account.png"></p>
<div class="step"><span class="bigNum">7.</span><p class="step">Create a booking page in Hubspot and copy your personal meeting link.</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360059196091/Hubspot_Bookingpagelink.png" alt="Hubspot_Bookingpagelink.png"></p>
<div class="step"><span class="bigNum">8.</span><p class="step">Paste your meeting link in the text field and click <strong>Continue</strong>.</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360059033272/Hubspot_pastelink.png" alt="Hubspot_pastelink.png"></p>
<p>9. Adjust your setting and click <strong>Create videoask</strong>. </p>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360059033292/Hubspot_Create_videoask.png" alt="Hubspot_Create_videoask.png"></p>
<p>All done! People can now see your Hubspot Meetings calendar embedded into your videoask and book appointments with you.</p>

Schedule meetings with Hubspot Meetings

<p><strong>Want a quicker, friendlier way to schedule meetings and appointments? Connect VideoAsk with Calendly and take scheduling to the next level.</strong></p>
<p><span class="wysiwyg-color-orange"><strong>(You can also schedule meetings using <a href="/help/Schedule-meetings-with-Hubspot-Meetings" target="_self">Hubspot Meetings</a> and Squarespace's <a href="/help/Schedule-meetings-with-Acuity" target="_self">Acuity</a> Scheduling app) </strong></span></p>
<p>Calendly is an online scheduling platform that synchronizes with your calendar, and shows your availability to people. Select the Calendar option when creating a new videoask, and people will be able to book a meeting with you in a few clicks.</p>
<p>Here’s what people will see when you share a Calendly invite through VideoAsk:</p>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360044477831/Calendly.gif" alt="Calendly.gif"></p>
<p>And here’s how you can create a videoask like the one above and integrate it with Calendly:</p>
<div class="step"><span class="bigNum">1.</span><p class="step">Hit <strong>+ New Videoask</strong> or <strong>+ Create your 1st Videoask</strong> if this is your first time around.</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360044478211/MFVA_Create.png" alt="MFVA_Create.png"></p>
<div class="step"><span class="bigNum">2.</span><p class="step">Select how you want to reach out to people. I’ll select <strong>Library</strong> from the options below:</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360044399692/MFVA_Library.png" alt="MFVA_Library.png" width="520" height="612"></p>
<div class="step"><span class="bigNum">3.</span><p class="step">Add a background video to your videoask. In the example below, I’m using the Pexels library to do this:</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360044399912/Calendly_Background.png" alt="Calendly_Background.png"></p>
<div class="step"><span class="bigNum">4.</span><p class="step">Add some overlay text to the video and hit <strong>Next Step</strong>.</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360044478911/Calendly_OverlayText.png" alt="Calendly_OverlayText.png"></p>
<div class="step"><span class="bigNum">5.</span><p class="step">Select <strong>Calendar</strong> as the answer type:</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360044400092/Calendar.png" alt="Calendar.png"></p>
<div class="step"><span class="bigNum">6.</span><p class="step">Now you’ll see a field where you can paste your meeting link. If you don’t have a Calendly account yet, click <strong><a href="https://calendly.com/" target="_blank" rel="noopener">Create one now!</a></strong></p></div>
<p><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360044478971/Calendly_NewAccount.png" alt="Calendly_NewAccount.png"></strong></p>
<div class="step"><span class="bigNum">7.</span><p class="step">Follow the instructions to create your free Calendly account.</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360044400172/Calendly_Signup.png" alt="Calendly_Signup.png"></p>
<div class="step"><span class="bigNum">8.</span><p class="step">Set up an event type in Calendly. In the example below, I’m setting up a 30 minute meeting:</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360044479011/Calendly_CopyLink.png" alt="Calendly_CopyLink.png"></p>
<div class="step"><span class="bigNum">9.</span><p class="step">Click <strong>Copy Link</strong> then copy and paste the Calendly link into your videoask and hit <strong>Continue</strong>:</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360044400252/Calendly_PasteLink.png" alt="Calendly_PasteLink.png"></p>
<div class="step"><span class="bigNum">10.</span><p class="step">Name your videoask, ask for people’s contact details, adjust your colors and language, and hit <strong>Create</strong>.</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360044479031/Calendly_Settings.png" alt="Calendly_Settings.png"></p>
<div class="step"><span class="bigNum">11.</span><p class="step">Now you can share your videoask with people so they can book a meeting with you. Check out <a href="/help/360036300731" target="_blank" rel="noopener">this</a> article to learn about different ways to share a videoask.</p></div>
<p>That’s it, now you can sit back and wait for the invites to roll in.</p>
<p> </p>

Schedule meetings with Calendly

<p>By default, when you use the VideoAsk embed code it loads the widget automatically based on the options specified on <code>window.VIDEOASK_EMBED_CONFIG</code>.</p>
<p>However, there are some situations where you might want to load the widget dynamically using javascript, such as:</p>
<ul>
<li>Load the videoask after a certain user action (ie click a button)</li>
<li>Load a specific videoask depending on the browser language</li>
<li>Show the videoask modal instead of the widget</li>
<li>Display multiple widgets</li>
</ul>
<h2>Using the embed code dynamically with javascript</h2>
<p>To start, first you'll need to load our embed code using the following:</p>
<pre>&lt;script type="text/javascript" src="https://www.videoask.com/embed/embed.js"&gt;&lt;/script&gt;</pre>
<p> This will expose two global methods:</p>
<table>
<tbody>
<tr>
<td><strong>method</strong></td>
<td> <strong>description</strong>
</td>
</tr>
<tr>
<td><code>window.videoask.loadEmbed(<a href="#config" target="_self">config</a>, <a href="#callbacks" target="_self">callbacks</a>?)</code></td>
<td>This is the default method. It's used to load the widget.</td>
</tr>
<tr>
<td><code>window.videoask.loadModal(<a href="#config" target="_self">config</a>, <a href="#callbacks" target="_self">callbacks</a>?)</code></td>
<td>This is an alternate method that allows you to load the videoask modal window directly without having to show the widget first. </td>
</tr>
</tbody>
</table>
<p class="wysiwyg-text-align-center"><strong>Example: </strong>Modal Window Load - <a href="https://codepen.io/videoaskhelp/pen/eYZEdoo" target="_blank" rel="noopener">See the code</a><strong><br><br></strong><img src="https://videoask.zendesk.com/hc/article_attachments/360068225071/Modal_Window.gif" alt="Modal_Window.gif" width="560" height="356"></p>
<p class="wysiwyg-text-align-center"><strong>Example: </strong>Widget with Full Screen Modal Window - <a href="https://codepen.io/videoaskhelp/pen/LYNQKQN" target="_blank" rel="noopener">See the code</a><strong><br><br></strong></p>
<p class="wysiwyg-text-align-center"><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360068225251/Widget_with_full_screen_Modal.gif" alt="Widget_with_full_screen_Modal.gif" width="582" height="282"><br></strong></p>
<h2>Alternatives<br><br>
</h2>
<h3 id="config">Config</h3>
<table>
<tbody>
<tr>
<td><strong>property</strong></td>
<td><strong>type</strong></td>
<td><strong>required</strong></td>
<td><strong>description</strong></td>
</tr>
<tr>
<td>url</td>
<td>string</td>
<td>true</td>
<td>The URL of the videoask you want to load</td>
</tr>
<tr>
<td><a href="#options" target="_blank" rel="noopener">options</a></td>
<td><a href="#options" target="_blank" rel="noopener">object</a></td>
<td>false</td>
<td> Format and styling choices</td>
</tr>
</tbody>
</table>
<h3> </h3>
<h3 id="options">Options</h3>
<p>Within the VideoAsk app there are a limited number of <a href="/help/Sharing-embedding-your-videoasks" target="_blank" rel="noopener">widget styling</a> choices for size, shape, and position that may be previewed and selected.</p>
<p>The following options are not offered in the widget builder, but may be used for additional customization: </p>
<table>
<tbody>
<tr>
<td><strong>property</strong></td>
<td><strong>type</strong></td>
<td><strong>required</strong></td>
<td><strong>description</strong></td>
</tr>
<tr>
<td>
<div>
<div><span>widgetType</span></div>
</div>
</td>
<td>string</td>
<td>false</td>
<td>Widget size and shape, choose one of the following types:
<div>
<div><em>VideoThumbnailLarge, VideoThumbnailExtraLarge, VideoThumbnailJumbo, VideoThumbnailWindow, VideoThumbnailWindowSquare, VideoThumbnailWindowTall, VideoThumbnailSmall</em></div>
</div>
</td>
</tr>
<tr>
<td>
<div>
<div><span>text</span></div>
</div>
</td>
<td>string</td>
<td>false</td>
<td>The text overlay on the widget</td>
</tr>
<tr>
<td>
<div>
<div>
<div>
<div><span>backgroundColor</span></div>
</div>
</div>
</div>
</td>
<td>string</td>
<td>false </td>
<td>The color of the widget border</td>
</tr>
<tr>
<td>
<div>
<div>
<div>
<div>
<div>
<div><span>position</span></div>
</div>
</div>
</div>
</div>
</div>
</td>
<td>string</td>
<td> false</td>
<td>Widget position, choose one of the following: <em>top-left, top-right, bottom-left, bottom-right</em>  </td>
</tr>
<tr>
<td>
<div>
<div>
<div>
<div>
<div>
<div>modalType</div>
</div>
</div>
</div>
</div>
</div>
</td>
<td><span>string</span></td>
<td> false</td>
<td> possible values are <em>Side</em> and <em>Fullscreen</em>
</td>
</tr>
</tbody>
</table>
<h3> </h3>
<p class="wysiwyg-text-align-center"><strong>Example: </strong>Load Two Widgets, One Circular, One Square - <a href="https://codepen.io/videoaskhelp/pen/oNbamGV" target="_blank" rel="noopener">See the code</a><br><br><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360067433551/Two_Widgets.gif" alt="Two_Widgets.gif" width="473" height="199"></strong></p>
<h2 id="callbacks">Callbacks</h2>
<p>Callbacks can be used to communicate within the browser based on user behavior. They allow the following options:</p>
<table>
<tbody>
<tr>
<td><strong>property</strong></td>
<td><strong>type</strong></td>
<td><strong>required</strong></td>
<td><strong>description</strong></td>
</tr>
<tr>
<td>
<div>
<div><span>onLoadModal</span></div>
</div>
</td>
<td>function</td>
<td>false</td>
<td>Called when when modal window is opened</td>
</tr>
<tr>
<td>onCloseModal</td>
<td>function</td>
<td>false</td>
<td>Called when the modal window is closed</td>
</tr>
<tr>
<td>
<div>
<div><span>onCloseWidget</span></div>
</div>
</td>
<td>function</td>
<td>false </td>
<td>Called when closable widgets (eg <em>VideoThumbnailWindow</em>) are closed </td>
</tr>
<tr>
<td>
<div>
<div><span>onMessage</span></div>
</div>
</td>
<td>function</td>
<td>false</td>
<td>Called each time the <a href="#h_01EGNB6MB5KS4XC7JETNMFDEY6" target="_blank" rel="noopener">videoask sends a message</a>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p class="wysiwyg-text-align-center"><strong>Example: </strong>Click Button or Link to See Modal Videoask - <a href="https://codepen.io/videoaskhelp/pen/LYGgqjM" target="_blank" rel="noopener">See the code</a><strong><br><br><img src="https://videoask.zendesk.com/hc/article_attachments/360067217792/Click_Link_to_See_Modal.gif" alt="Click_Link_to_See_Modal.gif" width="605" height="293"></strong></p>
<h2>Listening to messages </h2>
<p>Embedded videoasks notify their parent windows of special events during the response flow. As a developer, you can subscribe to these messages to extract information or change the state of your app.</p>
<p>Videoasks use <a href="https://developer.mozilla.org/en-US/docs/Web/API/Window/postMessage" rel="nofollow"><code>window.postMessage()</code></a> to post events to the parent window. Our message data payload are JavaScript objects which always include a property named <code>type</code> whose value starts with <code>videoask_</code>, but that might also include extra properties depending on the event type.</p>
<h2 id="h_01EGNB6MB5KS4XC7JETNMFDEY6">VideoAsk message types</h2>
<table>
<tbody>
<tr>
<td><strong>type</strong></td>
<td><strong>description</strong></td>
</tr>
<tr>
<td>videoask_contact_created</td>
<td>Videoask loaded and contact was created</td>
</tr>
<tr>
<td>videoask_question_presented</td>
<td>A question was presented</td>
</tr>
<tr>
<td><span>videoask_question_submitted</span></td>
<td>A question's answer was submitted</td>
</tr>
<tr>
<td><span>videoask_contact_updated</span></td>
<td>The contact details were updated</td>
</tr>
<tr>
<td><span>videoask_submitted</span></td>
<td> Videoask completed (either the goodbye screen was shown or there was redirection)</td>
</tr>
</tbody>
</table>
<p>If you're using the embed code, you can use the <a href="#callbacks" target="_blank" rel="noopener">onMessage callback</a> to listen for these messages.</p>
<p>Otherwise, if you're using just an iframe, you can use a piece of code like this:</p>
<pre>const isVideoaskMessage = message =&gt; 
  message.origin === "https://www.videoask.com" &amp;&amp;
  message.data &amp;&amp;
  message.data.type &amp;&amp;
  message.data.type.startsWith("videoask_")

window.addEventListener("message", message =&gt; {
  if (!isVideoaskMessage(message)) {
    return
  }

  console.log("got videoask message", message.data)
});</pre>
<p>See it in action in this demo: <a href="https://glitch.com/~videoask-embed-message" target="_blank" rel="noopener">https://glitch.com/~videoask-embed-message</a></p>
<h2>Code Snippet Library</h2>
<p><a href="https://glitch.com/edit/#!/full-page-videoask?path=index.html%3A15%3A11" target="_blank" rel="noopener">Recommended full page embed</a></p>
<p><a href="https://codepen.io/videoaskhelp/pen/rNeJEwg" target="_blank" rel="noopener">Don't display widget for people who have already dismissed it</a></p>
<p><a href="https://codepen.io/videoaskhelp/pen/eYZEdoo" target="_blank" rel="noopener">Modal window on load (instead of widget)</a></p>
<p><a href="https://codepen.io/videoaskhelp/pen/LYNQKQN" target="_blank" rel="noopener">Widget with fullscreen modal</a></p>
<p><a href="https://codepen.io/videoaskhelp/pen/Vwarwmy" target="_blank" rel="noopener">Load widget by browser language</a></p>
<p><a href="https://codepen.io/videoaskhelp/pen/oNbamGV" target="_blank" rel="noopener">Two widgets </a></p>
<p><a href="https://codepen.io/videoaskhelp/pen/rNeZwyw" target="_blank" rel="noopener">Jumbo widget</a></p>
<p><a href="https://codepen.io/videoaskhelp/pen/MWKPLEO" target="_blank" rel="noopener">Delay widget popup</a></p>
<p><a href="https://codepen.io/videoaskhelp/pen/LYGgqjM" target="_blank" rel="noopener">Click button to display videoask</a></p>
<p><a href="https://codepen.io/videoaskhelp/pen/rNWVawV" target="_blank" rel="noopener">Click image to display videoask</a></p>
<p><a href="https://codepen.io/videoaskhelp/pen/vYGLZjP" target="_blank" rel="noopener">Embed with rounded corners</a></p>
<p><a href="https://codepen.io/videoaskhelp/pen/PoNrLqv" target="_blank" rel="noopener">Close widget when used with load embed</a></p>
<p><a href="https://codepen.io/videoaskhelp/pen/MWeJrap" target="_blank" rel="noopener">Display widget on every page except this one</a> (and <a href="https://videoask-exclude-page.glitch.me/page-a" target="_blank" rel="noopener">demo</a>)</p>
<p><a href="https://codepen.io/videoaskhelp/pen/VwaXRaY" target="_blank" rel="noopener">Hide widget on mobile</a></p>
<p><a href="https://codepen.io/videoaskhelp/pen/abmwERP" target="_blank" rel="noopener">Display different sized widgets depending on device</a></p>
<p><a href="https://codepen.io/videoaskhelp/pen/wvGmOWd" target="_blank" rel="noopener">Inline widget with a fixed position</a></p>
<p><a href="https://codepen.io/videoaskhelp/pen/QWEGbdZ" target="_self">Embed a videoask/response using a GIF that opens into a pop-up</a></p>
<p><a href="https://codepen.io/videoaskhelp/pen/GRjwpMM" target="_blank" rel="noopener">Widget carousel</a> (for testimonials)</p>
<p><a href="https://codepen.io/videoaskhelp/pen/oNYzJOO" target="_blank" rel="noopener">Widget with an off center video</a></p>
<p><a href="https://codepen.io/videoaskhelp/pen/zYojrez" target="_blank" rel="noopener">Track page source in widget code</a> and <a href="https://glitch.com/edit/#!/videoask-embed-path-variable" target="_blank" rel="noopener">demo</a></p>

Advanced embed options

<p><strong>Once you've collected answers to your videoasks, you can share your entire videoask's inbox!</strong><strong> Don't want to share everything? No problem... just share content which belongs to a specific tag. With this feature you can create a tag-specific videoask playlists!</strong></p>
<p>In order to share your inbox, you'll need to make your answers shareable (public). <a href="https://www.videoask.com/help/share-your-answers" target="_blank" rel="noopener">Learn how</a>!</p>
<p> </p>
<h1>To share your videoask’s entire inbox:</h1>
<p>1. Select the videoask you’d like to share </p>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360067477431/Screen_Shot_2020-09-02_at_2.56_1.png" alt="Screen_Shot_2020-09-02_at_2.56_1.png" width="296" height="1021"></p>
<p>2. Click to view any of the answers you’ve received  </p>
<p class="wysiwyg-text-align-center"><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360067262192/Screen_Shot_2020-09-02_at_2.58_1.png" alt="Screen_Shot_2020-09-02_at_2.58_1.png" width="591" height="341"></strong></p>
<p>3. Click the share button for that answer </p>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360067262052/Group_142.png" alt="Group_142.png" width="242" height="366"> </p>
<div class="step"><span class="bigNum">4.</span><p class="step">You’ll see <strong>Share all interactions (from your videoask)</strong></p></div>
<p class="wysiwyg-text-align-center"><img style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;" src="https://videoask.zendesk.com/hc/article_attachments/360067477411/Group_146.png" alt="Group_146.png" width="404" height="467"></p>
<ul>
<li>If you toggle the switch <strong>off</strong> and set the answer to private, people will see the following screen when they open the link:</li>
</ul>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360056347211/Share_your_responses_Private.png" alt="Share_your_responses_Private.png" width="476" height="331"></p>
<ul>
<li>If you toggle off the switch <strong>on</strong>, you can share a link with a view of the whole inbox:</li>
</ul>
<p class="wysiwyg-text-align-center"><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360067477451/share_inbox_3.gif" alt="share_inbox_3.gif"></strong></p>
<p class="wysiwyg-text-align-center"> </p>
<ul>
<li>You can also choose whether to <strong>Include replies</strong> or not</li>
</ul>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360067265912/Group_143.png" alt="Group_143.png" width="363" height="199"> </p>
<ul>
<li style="list-style-type: none;">
<ul>
<li>If you toggle <strong>Include replies</strong> to <strong>on</strong>, the link to your shared inbox will also include any subsequent replies to the initial answers you collected.</li>
</ul>
</li>
</ul>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360067480331/Screen_Shot_2020-09-02_at_3.53.51_PM.png" alt="Screen_Shot_2020-09-02_at_3.53.51_PM.png" width="583" height="290"></p>
<ul>
<li style="list-style-type: none;">
<ul>
<li>If you toggle <strong style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;">Include replies</strong><span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;"> to </span><strong style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;">off</strong><span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;">, only the initial answers will appear in the share inbox link.</span>
</li>
</ul>
</li>
</ul>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360067264952/Screen_Shot_2020-09-02_at_3.54.04_PM.png" alt="Screen_Shot_2020-09-02_at_3.54.04_PM.png" width="588" height="291"></p>
<p class="wysiwyg-text-align-center"> </p>
<h2 class="wysiwyg-text-align-left">You can share your inbox with all filters:</h2>
<p class="wysiwyg-text-align-left">The default view will be the <strong>Everyone </strong>tag, with the option to view by each tag.</p>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360067262232/share_inbox_1.gif" alt="share_inbox_1.gif" width="560" height="272"></p>
<h3 class="wysiwyg-text-align-left"> </h3>
<h2 class="wysiwyg-text-align-left">You can share your inbox with a default filter:</h2>
<p class="wysiwyg-text-align-left">The default view will be the<strong> </strong>tag you choose,  with the option to view by the other tags.</p>
<ul>
<li class="wysiwyg-text-align-left"> Click on <strong>Default tag (filter) to show</strong> </li>
</ul>
<p class="wysiwyg-text-align-center"><img style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;" src="https://videoask.zendesk.com/hc/article_attachments/360067262092/Group_144.png" alt="Group_144.png" width="405" height="468"></p>
<ul>
<li class="wysiwyg-text-align-left"> and select the tag (filter) you'd like to appear by default</li>
</ul>
<p class="wysiwyg-text-align-center"><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360067262132/Group_147.png" alt="Group_147.png" width="273" height="303"></strong></p>
<ul>
<li>this will provide a <strong>different</strong> URL that will show the default tag (filter) view</li>
</ul>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360067266832/Group_151.png" alt="Group_151.png" width="412" height="218"></p>
<ul>
<li class="wysiwyg-text-align-left">You can also decide whether to <strong>Hide all other tags</strong> or not</li>
</ul>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360067262152/Group_148.png" alt="Group_148.png" width="510" height="270"></p>
<ul>
<li class="wysiwyg-text-align-left" style="list-style-type: none;">
<ul>
<li class="wysiwyg-text-align-left">If you toggle <strong>on </strong>the switch to <strong>Hide all other tags</strong>, the URL for the <strong>Default tag (filter) </strong>will show <em>only<strong> </strong></em>the tag you have selected as the default tag. </li>
</ul>
</li>
</ul>
<p class="wysiwyg-text-align-center"><em>In this example, only the interactions tagged as "<strong>feedback</strong>" will appear</em></p>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360067262212/share_inbox_2.gif" alt="share_inbox_2.gif" width="677" height="329"></p>
<ul>
<li class="wysiwyg-text-align-left" style="list-style-type: none;">
<ul>
<li class="wysiwyg-text-align-left">If you toggle <strong>off </strong>the switch to <strong>Hide all other tags</strong>, the URL for the <strong>Default tag (filter) </strong>can be view by each tag.</li>
</ul>
</li>
</ul>
<p class="wysiwyg-text-align-center"><em>In this example, the interactions tagged as "<strong>feedback</strong>" will appear by default, and other tags can be viewed</em></p>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360067267612/share_inbox_3.gif" alt="share_inbox_3.gif" width="677" height="329"></p>
<p class="wysiwyg-text-align-center"> </p>
<p> </p>
<h1>To embed your entire videoask inbox:</h1>
<p>You can embed your videoask inbox into your webpage by using our iframe embed code and inserting the share inbox URL where "<strong>https://www.videoask.com/SHARE_URL</strong>" is:</p>
<pre class="c-mrkdwn__pre" data-stringify-type="pre">&lt;iframe src="<a class="c-link" href="https://www.videoask.com/SHARE_URL" target="_blank" rel="noopener noreferrer" data-stringify-link="https://www.videoask.com/SHARE_URL" data-sk="tooltip_parent">https://www.<span class="c-mrkdwn__highlight">videoask</span>.com/SHARE_URL</a>"<br>  allow="camera *; microphone *; autoplay *; encrypted-media *;"<br>  width="100%"<br>  height="600px"<br>  style="border: none; border-radius: 24px"<br>&gt;<br>&lt;/iframe&gt;</pre>
<p>  </p>

Share and embed your entire inbox (and filter by tag)

<p><strong>If you're ready to use VideoAsk with your own tool or app, there's a lot you can do using our API, <a href="https://www.videoask.com/help/integrations/add-webhooks-to-your-videoasks" target="_blank" rel="noopener">webhooks</a>, or learn how to <a href="https://www.videoask.com/help/embed/embed-your-videoask-in-native-apps" target="_blank" rel="noopener">embed videoasks in your native app</a>.</strong></p>
<p>Our API is, of course, the most robust method. To find out if what you have in mind is possible, learn how to dynamically create videoasks and what data can be retrieved in our <a href="https://documenter.getpostman.com/view/291373/SWTEdwrG" target="_blank" rel="noopener">API documentation</a>.</p>
<h2>Generate a Temporary API Token</h2>
<div class="step"><span class="bigNum">1.</span><p class="step">From your user menu, click <strong>API</strong></p></div>
<p><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360088479332/2021-03-05_18-25-31.png" alt="2021-03-05_18-25-31.png" width="595" height="312"></strong></p>
<div class="step"><span class="bigNum">2.</span><p class="step">To test our API with a temporary token, click <strong>Copy code</strong></p></div>
<p><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360088551091/2021-03-05_18-36-29.png" alt="2021-03-05_18-36-29.png" width="562" height="384"></strong></p>
<p>If you need a new token, simply refresh the page to generate a new one.</p>
<h2>Get API Credentials</h2>
<div class="step"><span class="bigNum">1.</span><p class="step">If you've tested things out and you're ready for something a little more permanent, click <strong>Create a developer app</strong></p></div>
<p><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360088551351/2021-03-05_18-39-24.png" alt="2021-03-05_18-39-24.png" width="618" height="431"></strong></p>
<div class="step"><span class="bigNum">2.</span><p class="step">Click <strong>+</strong> <strong>Register new app</strong></p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360088551331/2021-03-05_18-40-47.png" alt="2021-03-05_18-40-47.png" width="609" height="228"></p>
<div class="step"><span class="bigNum">3.</span><p class="step">Enter your app details and click <strong>Create</strong></p></div>
<p><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360088551611/2021-03-05_18-42-28.png" alt="2021-03-05_18-42-28.png" width="523" height="634"></strong></p>
<div class="step"><span class="bigNum">4.</span><p class="step">You'll now see your client_secret: make sure you <strong>copy</strong> it!</p></div>
<p><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360088551531/2021-03-05_18-43-58.png" alt="2021-03-05_18-43-58.png" width="525" height="416"></strong></p>
<div class="step"><span class="bigNum">5.</span><p class="step">There ya go. Now that your app is registered you can edit or delete it at any time and generate your own refresh tokens. Happy building! 😊</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360088479772/2021-03-05_18-48-09.png" alt="2021-03-05_18-48-09.png" width="567" height="412"></p>
<p>Got more questions? Learn everything you need to know about our APIs in our <a href="https://documenter.getpostman.com/view/291373/SWTEdwrG" target="_blank" rel="noopener">API documentation</a>.</p>
<p> </p>

VideoAsk API

<p> </p>
<p><strong>What is VideoAsk?</strong></p>
<p><span style="font-weight: 400;">VideoAsk is a simple and effective way to get closer to your audience. Record a video straight from your phone or computer, share the link, then wait for the answers to roll in. </span><span style="font-weight: 400;">No forms, no chatbots—just you.</span></p>
<p><strong>How does VideoAsk work?</strong></p>
<p>Record yourself asking a question/s, and then send that as a videoask to your audience. People can open the videoask, and answer you using video, audio or text (as well as multiple choice or calendar selection), from their phone or computer. All the answers are saved in your VideoAsk account for you to view and reply to at your leisure, via video.<br><a href="/help/360035946652" target="_self">Here's</a> a full guide to making a videoask.</p>
<p><strong>How can I sign up for VideoAsk?</strong></p>
<p>You can sign up using the link at the top of this page, or just click <a href="https://www.videoask.com/app/signup" target="_self">here</a>. All you need is an email address to get started with a free account.</p>
<p><strong>What kind of devices can I use?</strong></p>
<p>You can create videoasks using our <a href="https://www.videoask.com/app" target="_self">web-app</a> on your Windows, Mac computer or Android device or use our <a href="https://apps.apple.com/es/app/videoask/id1438100370?l=en" target="_self">native iPhone app</a>.</p>
<p><strong>What browsers are supported?</strong></p>
<p>Your audience can answer videoasks directly on all major browsers with some caveats on Safari and Chrome on iOS (which does not support audio recording)<br><br></p>
<p>Safari desktop does not currently support MediaRecorder API which we use for video capture. Safari iOS and some Android custom browsers will default to the native camera app for video uploads.</p>
<p>However, you can switch on <a href="/help/360044119891" target="_self">'Streamed Recording'</a> which enables Safari to record video directly inside the browser.<strong><br><br>How long can a VideoAsk be?</strong></p>
<p>Each videoask step can be up to 2 minutes long (unless you upload your own video).</p>
<p>Respondents that answer your videoask have by default 2 minutes of recording time per step. If you are on the Grow plan, you can increase the answer length up to 5 minutes.</p>
<p><strong>Can I send multiple questions to people?</strong></p>
<p>Yes! You can create a multi-step videoask, with sequential question. If you are on the GROW plan, you can add conditional logic to route respondents to different steps based on their multiple choice answer.</p>
<p><strong>How can I share my videoask?</strong></p>
<p>There are a few ways to share your videoask. Every one you create has its own URL, and anyone who clicks on that link can answer your videoask for as long as it's live.<br><br>You can also embed a videoask on your website as an iframe or as a <a href="https://www.videoask.com/embed-widget" target="_self">widget</a>. Learn more about sharing your videoask <a href="https://www.videoask.com/help/embed/sharing-embedding-your-videoasks" target="_blank" rel="noopener">here</a>!</p>
<p><strong>Can I remove VideoAsk branding?</strong></p>
<p>Yes, on our BRAND paid plan. See all of our plans <a href="https://www.videoask.com/pricing" target="_self">here</a>.</p>
<p> </p>

Frequently asked questions

<p><strong>Got a new haircut or want to test different video styles? If you'd like to update your videoasks with new video footage, you can replace the video of each step at any time.</strong></p>
<p>Once replaced, the new video footage will display wherever your videoask has been embedded or shared.</p>
<h2>Replace a video</h2>
<div class="step"><span class="bigNum">1.</span><p class="step">Go to the <strong>Editor </strong>of your videoask</p></div>
<p class="wysiwyg-text-align-center"><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360084206271/2021-01-29_18-27-59.png" alt="2021-01-29_18-27-59.png" width="470" height="141"></strong></p>
<div class="step"><span class="bigNum">2.</span><p class="step">Click <strong>Edit this step</strong></p></div>
<p><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360084206431/2021-01-29_18-31-00.png" alt="2021-01-29_18-31-00.png"></strong></p>
<div class="step"><span class="bigNum">3.</span><p class="step">Click <strong>Replace video</strong></p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360084131872/2021-01-29_18-33-05.png" alt="2021-01-29_18-33-05.png"></p>
<div class="step"><span class="bigNum">4.</span><p class="step"><strong>Choose</strong> whether to record a new video, upload a pre recorded video, or pick from the library</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360084133232/2021-01-29_18-28-58.png" alt="2021-01-29_18-28-58.png"></p>
<div class="step"><span class="bigNum">5.</span><p class="step">Go through the recording or upload process and that's it! Your new video is now live on your videoask.</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360084133312/2021-01-29_18-43-18.png" alt="2021-01-29_18-43-18.png"></p>
<p>If you recorded your original video in VideoAsk and would like to save a copy of the video before replacing it, make sure to download the .mp4 file first by clicking <strong>Download video</strong>.</p>
<p><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360084210631/2021-01-29_18-51-46.png" alt="2021-01-29_18-51-46.png"></strong></p>

Replace your videos

<p><strong>If you'd like to reuse videos across multiple videoasks, you don't have to re-upload them each time (and eat up your minutes!) </strong></p>
<p>Your media library allows you to use any previously recorded or uploaded video in your VideoAsk account in a new videoask or step.</p>
<p><em>Note: Anyone with access to your <a href="https://www.videoask.com/help/account-management/teams-and-organizations" target="_blank" rel="noopener">Organization</a> will also have access to the same media library.</em></p>
<h2>Add a video from your library to a new step or videoask</h2>
<div class="step"><span class="bigNum">1.</span><p class="step">When <a href="https://www.videoask.com/help/how-it-works/my-first-videoask" target="_blank" rel="noopener">creating a new videoask</a> or step, choose <strong>Upload a video</strong></p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360087663491/2021-02-25_19-39-10.png" alt="2021-02-25_19-39-10.png" width="601" height="320"></p>
<div class="step"><span class="bigNum">2.</span><p class="step">Select the <strong>Videos</strong> tab</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360087663551/2021-02-25_19-39-15.png" alt="2021-02-25_19-39-15.png" width="642" height="342"></p>
<div class="step"><span class="bigNum">3.</span><p class="step">Now you will see all the videos in your media library.</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360087663611/2021-02-25_19-39-21.png" alt="2021-02-25_19-39-21.png"></p>
<div class="step"><span class="bigNum">4.</span><p class="step">Search a video by transcript to find the right one. <strong>Click</strong> the video to add it to your step. </p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360087597652/2021-02-25_19-56-29.png" alt="2021-02-25_19-56-29.png"></p>
<div class="step"><span class="bigNum">5.</span><p class="step">Click <strong>Next step</strong></p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360087663651/2021-02-25_19-56-29.png" alt="2021-02-25_19-56-29.png"></p>
<h2>Manage your videos</h2>
<div class="step"><span class="bigNum">1.</span><p class="step">Click the letter icon to open your user menu</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360087597272/2021-02-25_19-34-01.png" alt="2021-02-25_19-34-01.png" width="554" height="295"></p>
<div class="step"><span class="bigNum">2.</span><p class="step">Select <strong>Media Library</strong></p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360087597292/2021-02-25_19-34-21.png" alt="2021-02-25_19-34-21.png" width="391" height="701"></p>
<div class="step"><span class="bigNum">3.</span><p class="step">Here you will see all the videos in your account. </p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360087663291/2021-02-25_19-36-28.png" alt="2021-02-25_19-36-28.png"></p>
<p><strong>Click</strong> a video to watch it.</p>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360087597332/2021-02-25_19-37-14.png" alt="2021-02-25_19-37-14.png"></p>
<div class="step"><span class="bigNum">4.</span><p class="step"><strong>Search</strong> the transcript of the videos to quickly find the one you're looking for</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360087597252/2021-02-25_19-37-00.png" alt="2021-02-25_19-37-00.png"></p>
<div class="step"><span class="bigNum">5.</span><p class="step">Click <strong>Upload</strong> to add more videos to your media library</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360087663251/2021-02-25_19-38-37.png" alt="2021-02-25_19-38-37.png"></p>
<div class="step"><span class="bigNum">6.</span><p class="step">To delete a video, click the <strong>Trash can</strong> icon</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360087597452/2021-02-25_19-37-48.png" alt="2021-02-25_19-37-48.png" width="525" height="404"></p>
<p>Then confirm your decision by typing <strong>DELETE FOREVER </strong>and click <strong>Yes, delete it</strong></p>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360087597472/2021-02-25_19-38-22.png" alt="2021-02-25_19-38-22.png" width="470" height="425"></p>
<p><em>Note: You will be unable to delete any videos that are currently being used in a videoask.</em></p>
<p> </p>

Manage your media library

<p><strong>VideoAsk branding is displayed on your videos by default, but if you’re on a <a href="https://www.videoask.com/pricing" target="_blank" rel="noopener">Brand</a> plan or above, you can turn it off with a few clicks. </strong></p>
<p><span style="font-weight: 400;">Here’s how:</span></p>
<p class="wysiwyg-text-align-left">1. Select a videoask and go to its <strong>Settings</strong>.</p>
<p class="wysiwyg-text-align-center"><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360069655612/Group_169.png" alt="Group_169.png" width="561" height="490"></strong></p>
<div class="step"><span class="bigNum">2.</span><p class="step">Click the dropdown arrow next to <strong>Branding</strong>. Now you'll see your branding options:</p></div>
<p class="wysiwyg-text-align-center"><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360069883871/Group_170.png" alt="Group_170.png" width="646" height="356"></strong></p>
<div class="step"><span class="bigNum">3.</span><p class="step">Select <strong>No branding</strong> to remove the default VideoAsk branding.</p></div>
<p class="wysiwyg-text-align-left">Your changes are saved automatically, and you can check out the preview of your whitelabelled videoask:</p>
<p class="wysiwyg-text-align-center"><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360069883891/Group_171.png" alt="Group_171.png" width="622" height="343"></strong></p>
<aside>
<p><strong>Note</strong><span style="font-weight: 400;">: This change only applies to the selected videoask, so you have to remove branding from each of your videoasks separately.</span></p>
</aside>

How to remove VideoAsk branding

<p><strong>Control how your respondents view and interact with your videoask from the advanced settings panel. </strong></p>
<p> </p>
<h2>To get to advanced settings: </h2>
<div class="step"><span class="bigNum">1.</span><p class="step">Go to your videoask <strong>S</strong><strong>ettings</strong> </p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360065950652/Group_140.png" alt="Group_140.png" width="508" height="246"></p>
<div class="step"><span class="bigNum">2.</span><p class="step">Select the <strong>A</strong><strong>dvanced</strong> tab. You'll see all the options you can adjust here. Keep reading to learn about each one!</p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360074199152/2020-10-26_16-19-22.png" alt="2020-10-26_16-19-22.png" width="476" height="996"></p>
<h2>Show Video Controls</h2>
<p><span style="font-weight: 400;">Show/hide the video controls (time stamp, fast forward and video fit) at the top of your videoask.</span></p>
<table class="wysiwyg-indent1" style="height: 44px; width: 600px; margin-right: auto; margin-left: auto;">
<tbody>
<tr>
<td class="wysiwyg-text-align-center" style="width: 291px; text-align: center; vertical-align: middle;"><img src="https://videoask.zendesk.com/hc/article_attachments/360065957591/Screen_Shot_2020-08-24_at_4.03_2.png" alt="Screen_Shot_2020-08-24_at_4.03_2.png" width="291" height="49"></td>
<td class="wysiwyg-text-align-center" style="width: 286px; text-align: center; vertical-align: middle;"><img src="https://videoask.zendesk.com/hc/article_attachments/360065957611/Screen_Shot_2020-08-24_at_4.04_1.png" alt="Screen_Shot_2020-08-24_at_4.04_1.png" width="292" height="49"></td>
</tr>
<tr>
<td class="wysiwyg-text-align-center" style="width: 291px; text-align: center; vertical-align: middle;"><img src="https://videoask.zendesk.com/hc/article_attachments/360065826052/video_control_off.gif" alt="video_control_off.gif" width="268" height="258"></td>
<td class="wysiwyg-text-align-center" style="width: 286px; text-align: center; vertical-align: middle;"><img src="https://videoask.zendesk.com/hc/article_attachments/360065825972/video_control_on.gif" alt="video_control_on.gif" width="268" height="258"></td>
</tr>
</tbody>
</table>
<p> </p>
<h2>Pause auto-play</h2>
<p>By default videoasks auto-play on mute. Pause auto-play to freeze the first video so respondents must push play to see and hear the video.</p>
<table class=" wysiwyg-indent1 wysiwyg-text-align-center" style="height: 44px; width: 605px; margin-right: auto; margin-left: auto;">
<tbody>
<tr>
<td class="wysiwyg-text-align-center" style="width: 291px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360065950672/Screen_Shot_2020-08-24_at_4.03_3.png" alt="Screen_Shot_2020-08-24_at_4.03_3.png" width="291" height="54"></td>
<td class="wysiwyg-text-align-center" style="width: 291px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360065950712/Screen_Shot_2020-08-24_at_4.04_2.png" alt="Screen_Shot_2020-08-24_at_4.04_2.png" width="291" height="53"></td>
</tr>
<tr>
<td class="wysiwyg-text-align-center" style="width: 291px;"> <img src="https://videoask.zendesk.com/hc/article_attachments/360065949592/pause_autoplay_off.gif" alt="pause_autoplay_off.gif" width="267" height="257">
</td>
<td class="wysiwyg-text-align-center" style="width: 291px;"> <img src="https://videoask.zendesk.com/hc/article_attachments/360066166671/pause_autoplay_on.gif" alt="pause_autoplay_on.gif" width="268" height="258">
</td>
</tr>
</tbody>
</table>
<h2 class="wysiwyg-text-align-left">Oversize the video button</h2>
<p class="wysiwyg-text-align-left">Encourage video recording by increasing the size of the video option or keep all response option buttons the same size.</p>
<table class="wysiwyg-indent1 wysiwyg-text-align-center" style="height: 217px; width: 605px; margin-right: auto; margin-left: auto;">
<tbody>
<tr style="height: 56px;">
<td class="wysiwyg-text-align-center" style="width: 291px; height: 56px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360066167751/Screen_Shot_2020-08-24_at_4.03_4.png" alt="Screen_Shot_2020-08-24_at_4.03_4.png"></td>
<td class="wysiwyg-text-align-center" style="width: 291px; height: 56px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360065950752/Screen_Shot_2020-08-24_at_4.04_3.png" alt="Screen_Shot_2020-08-24_at_4.04_3.png"></td>
</tr>
<tr style="height: 161px;">
<td class="wysiwyg-text-align-center" style="width: 291px; height: 161px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360066168031/oversized_video_off.png" alt="oversized_video_off.png" width="284" height="154"></td>
<td class="wysiwyg-text-align-center" style="width: 291px; height: 161px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360066168011/oversized_video_on.png" alt="oversized_video_on.png" width="287" height="156"></td>
</tr>
</tbody>
</table>
<h2 class="wysiwyg-text-align-left">Show videoask title</h2>
<p class="wysiwyg-text-align-left">Show/hide the title on the first step of your videoask.</p>
<p class="wysiwyg-text-align-left"><em>Note: this option only works if there is no other overlay text.</em></p>
<table class="wysiwyg-indent1 wysiwyg-text-align-center" style="height: 320px; width: 605px; margin-right: auto; margin-left: auto;">
<tbody>
<tr style="height: 84px;">
<td class="wysiwyg-text-align-center" style="width: 291px; height: 84px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360066167771/Screen_Shot_2020-08-24_at_4.03_5.png" alt="Screen_Shot_2020-08-24_at_4.03_5.png"></td>
<td class="wysiwyg-text-align-center" style="width: 291px; height: 84px;">
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360065950792/Screen_Shot_2020-08-24_at_4.04_4.png" alt="Screen_Shot_2020-08-24_at_4.04_4.png"></p>
</td>
</tr>
<tr style="height: 236px;">
<td class="wysiwyg-text-align-center" style="width: 291px; height: 236px;"> <img src="https://videoask.zendesk.com/hc/article_attachments/360066168191/show_title_off.gif" alt="show_title_off.gif" width="240" height="231">
</td>
<td class="wysiwyg-text-align-center" style="width: 291px; height: 236px;"> <img src="https://videoask.zendesk.com/hc/article_attachments/360066168171/show_title_on.gif" alt="show_title_on.gif" width="240" height="231">
</td>
</tr>
</tbody>
</table>
<h2 class="wysiwyg-text-align-left">Button Border Radius</h2>
<p class="wysiwyg-text-align-left">Control the border radius of all filled buttons (except circular confirmation buttons when recording video or audio)</p>
<table class="wysiwyg-indent1 wysiwyg-text-align-center" style="height: 200px; width: 832px; margin-right: auto; margin-left: auto;">
<tbody>
<tr style="height: 59px;">
<td class="wysiwyg-text-align-center" style="width: 259px; height: 59px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360068981551/Screen_Shot_2020-09-15_at_12.06-1.png" alt="Screen_Shot_2020-09-15_at_12.06-1.png"></td>
<td class="wysiwyg-text-align-center" style="width: 271px; height: 59px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360068759452/Screen_Shot_2020-09-15_at_12.06.png" alt="Screen_Shot_2020-09-15_at_12.06.png"></td>
<td class="wysiwyg-text-align-center" style="width: 268px; height: 59px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360068759432/Screen_Shot_2020-09-15_at_12.06_1.png" alt="Screen_Shot_2020-09-15_at_12.06_1.png"></td>
</tr>
<tr style="height: 141px;">
<td class="wysiwyg-text-align-center" style="width: 259px; height: 141px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360068981871/Screen_Shot_2020-09-15_at_12.24.png" alt="Screen_Shot_2020-09-15_at_12.24.png"></td>
<td class="wysiwyg-text-align-center" style="width: 271px; height: 141px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360068759692/Screen_Shot_2020-09-15_at_12.24-1.png" alt="Screen_Shot_2020-09-15_at_12.24-1.png" width="261" height="130"></td>
<td class="wysiwyg-text-align-center" style="width: 268px; height: 141px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360068981851/Screen_Shot_2020-09-15_at_12.24-2.png" alt="Screen_Shot_2020-09-15_at_12.24-2.png" width="262" height="130"></td>
</tr>
</tbody>
</table>
<h2 class="wysiwyg-text-align-left">Transcription Settings:</h2>
<p>You can select the language spoken in your videoasks so that they are more accurately transcribed.</p>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360072358031/2020-10-09_14-41-56.png" alt="2020-10-09_14-41-56.png" width="318" height="131"></p>
<p>Note: Transcriptions are generated directly after uploading or recording a video to your videoask. If you update the transcription language after adding videos, you will need to re-upload or re-record your videos in order for the chosen language to applied to the transcription. </p>
<p>You can also activate<span> </span><strong>Filter profanities</strong><span> to detect inappropriate language and filter it out of your captions.</span></p>
<p> </p>
<p>You can learn more about editing transcriptions and captions <a href="https://www.videoask.com/help/video-audio/edit-video-transcripts-and-captions" target="_self">here</a>. </p>
<h2 class="wysiwyg-text-align-left"><strong>Overlay Text Settings</strong></h2>
<h2 class="wysiwyg-text-align-left">Color</h2>
<p class="wysiwyg-text-align-left">Change the color of your overlay text (the text on top of your video). Add a background color for more contrast.</p>
<table class="wysiwyg-indent1 wysiwyg-text-align-center" style="height: 44px; width: 605px; margin-right: auto; margin-left: auto;">
<tbody>
<tr>
<td class="wysiwyg-text-align-center" style="width: 291px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360065950732/Screen_Shot_2020-08-24_at_4.03_8.png" alt="Screen_Shot_2020-08-24_at_4.03_8.png"></td>
<td class="wysiwyg-text-align-center" style="width: 291px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360065950832/Screen_Shot_2020-08-24_at_4.04_7.png" alt="Screen_Shot_2020-08-24_at_4.04_7.png"></td>
</tr>
<tr>
<td class="wysiwyg-text-align-center" style="width: 291px;">
<img src="https://videoask.zendesk.com/hc/article_attachments/360066167831/overlay_color_white.gif" alt="overlay_color_white.gif" width="240" height="231"> </td>
<td class="wysiwyg-text-align-center" style="width: 291px;">
<img src="https://videoask.zendesk.com/hc/article_attachments/360065950932/overlay_color_red.gif" alt="overlay_color_red.gif" width="240" height="231"> </td>
</tr>
</tbody>
</table>
<h2 class="wysiwyg-text-align-left"><span style="font-size: 1.5em; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;">Close overlay text button</span></h2>
<p class="wysiwyg-text-align-left">Show/hide the X button that allows respondents to dismiss overlay text.</p>
<table class="wysiwyg-indent1 wysiwyg-text-align-center" style="height: 44px; width: 605px; margin-right: auto; margin-left: auto;">
<tbody>
<tr>
<td class="wysiwyg-text-align-center" style="width: 291px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360066167791/Screen_Shot_2020-08-24_at_4.03_7.png" alt="Screen_Shot_2020-08-24_at_4.03_7.png"></td>
<td class="wysiwyg-text-align-center" style="width: 291px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360065950812/Screen_Shot_2020-08-24_at_4.04_6.png" alt="Screen_Shot_2020-08-24_at_4.04_6.png"></td>
</tr>
<tr>
<td class="wysiwyg-text-align-center" style="width: 291px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360066167891/show_close_text_button_off.gif" alt="show_close_text_button_off.gif"></td>
<td class="wysiwyg-text-align-center" style="width: 291px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360065951012/show_close_text_button_on.gif" alt="show_close_text_button_on.gif"></td>
</tr>
</tbody>
</table>
<p class="wysiwyg-text-align-center"> </p>

Explore the advanced settings of your videoask

<p><strong>Looking to collect feedback after a workshop or share your videoask in a presentation? </strong></p>
<p>Embed your videoask in Google Slides or other presentation tools like Keynote and Powerpoint with this quick trick.</p>
<p>Note: Bear in mind this is not a true embed. Respondents will be directed to a new tab or window to interact with your videoask; they will not be able to do so from within the presentation.</p>
<h2>Insert a videoask into your presentation</h2>
<div class="step"><span class="bigNum">1.</span><p class="step">Go to <strong>Share this videoask</strong></p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360079260951/2020-12-09_18-22-19.png" alt="2020-12-09_18-22-19.png" width="520" height="165"></p>
<div class="step"><span class="bigNum">2.</span><p class="step">Click the <strong>Email </strong>tab</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360079260991/2020-12-09_18-23-48.png" alt="2020-12-09_18-23-48.png"></p>
<div class="step"><span class="bigNum">3.</span><p class="step">Right click on the email gif that displays in the preview and select <strong>Save Image As...</strong></p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360079261011/2020-12-09_18-23-30.png" alt="2020-12-09_18-23-30.png"> 4. In Google Slides, <strong>Insert an image</strong> and select the file of the videoask gif you downloaded</p>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360079136472/2020-12-09_18-35-45.png" alt="2020-12-09_18-35-45.png"></p>
<div class="step"><span class="bigNum">5.</span><p class="step">The slide will now display a gif of your videoask (but is not yet linked, so you're halfway there!).</p></div>
<p><em>Note: The gif is a visual sample of your videoask, not a true embed. To allow people to open and interact with your videoask, you still need to link to it (see below).</em></p>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360079135632/2020-12-09_18-24-15__1_.gif" alt="2020-12-09_18-24-15__1_.gif"></p>
<p class="wysiwyg-text-align-left">6. In VideoAsk, go to the <strong>Link</strong> tab in your share menu and <strong>Copy</strong> your videoask url</p>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360079260891/2020-12-09_18-25-23.png" alt="2020-12-09_18-25-23.png" width="490" height="284"></p>
<div class="step"><span class="bigNum">7.</span><p class="step">In Google Slides, select the gif and click <strong>Insert link</strong>, then <strong>paste</strong> the link of your videoask</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360079135952/2020-12-09_18-25-49.png" alt="2020-12-09_18-25-49.png"></p>
<p>Now, when someone clicks the gif in your presentation, they will be redirected to your videoask in a new tab.</p>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360079135852/2020-12-09_18-26-41.png" alt="2020-12-09_18-26-41.png"></p>
<p>If desired, you can link to your videoask in multiple ways:</p>
<ul>
<li>link the animated gif </li>
<li>show the full videoask link as text</li>
<li>add a QR code (requires use of a QR code generator)</li>
</ul>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360079136912/2020-12-09_18-44-28.png" alt="2020-12-09_18-44-28.png"></p>

Add a videoask to a Google Slides presentation

<p><strong>If you've created more than a handful of videoasks with your <a href="https://www.videoask.com/help/account-management/teams-and-organizations" target="_blank" rel="noopener">team members</a>, you've probably noticed things can get complicated fast! </strong></p>
<p>Luckily you can organize your videoasks into folders and restrict who can access which folder to keep things nice and tidy.<strong> 👌</strong></p>
<h2>Organize your videoasks into folders</h2>
<div class="step"><span class="bigNum">1.</span><p class="step">Create a new folder by clicking the <strong>+ New folder</strong> icon</p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360079084011/2020-12-07_18-00-01.png" alt="2020-12-07_18-00-01.png" width="519" height="186"></p>
<div class="step"><span class="bigNum">2.</span><p class="step">Give your folder a name and click <strong>Create</strong></p></div>
<p class="wysiwyg-text-align-center"><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360078954272/2020-12-08_13-57-56.png" alt="2020-12-08_13-57-56.png" width="561" height="303"></strong></p>
<div class="step"><span class="bigNum">3.</span><p class="step">Your new folder will now appear in the left sidebar above all of your videoasks. <strong>Drag and drop</strong> videoasks to add them to the folder.</p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360078954532/2020-12-07_18-01-07.png" alt="2020-12-07_18-01-07.png" width="391" height="758"></p>
<div class="step"><span class="bigNum">4.</span><p class="step">Add as many videoasks as you would like to the folder. To see all the videoasks in a folder, click the <strong>folder icon</strong> to expand it.</p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360079084431/2020-12-07_18-02-13.png" alt="2020-12-07_18-02-13.png" width="373" height="537"></p>
<p class="wysiwyg-text-align-left">You can create as many folders as needed for different teams and projects. Bear in mind when grouping videoasks into folders that you can control the permissions of your <a href="https://www.videoask.com/help/account-management/teams-and-organizations" target="_blank" rel="noopener">Organization</a> on a folder by folder basis.</p>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360078967912/2020-12-08_15-14-45.png" alt="2020-12-08_15-14-45.png" width="400" height="705"></p>
<h2 class="wysiwyg-text-align-left">Rename a folder</h2>
<p class="wysiwyg-text-align-left">1. <strong>Click</strong> the three vertical dots expand the folder menu</p>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360079085051/2020-12-07_18-03-20.png" alt="2020-12-07_18-03-20.png" width="464" height="509"></p>
<p class="wysiwyg-text-align-left">2. Select <strong>Rename folder</strong></p>
<p class="wysiwyg-text-align-center"><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360078955252/2020-12-07_18-03-20.png" alt="2020-12-07_18-03-20.png" width="464" height="509"></strong></p>
<p class="wysiwyg-text-align-left">3. Enter the new name and click <strong>Rename</strong></p>
<p class="wysiwyg-text-align-left"><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360079085111/2020-12-07_18-03-53.png" alt="2020-12-07_18-03-53.png"></strong></p>
<h2 class="wysiwyg-text-align-left">Manage folder permissions</h2>
<p>If you have multiple clients or projects you are managing out of the same <a href="https://www.videoask.com/help/account-management/teams-and-organizations" target="_blank" rel="noopener">Team</a>, you may want to restrict which videoasks they can access.</p>
<div class="step"><span class="bigNum">1.</span><p class="step">To do so, go to the folder menu and select <strong>Set permissions</strong></p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360078956832/2020-12-07_18-03-20.png" alt="2020-12-07_18-03-20.png" width="422" height="463"></p>
<div class="step"><span class="bigNum">2.</span><p class="step">Here you will see all current members of your team listed. To manage the folder permissions of an existing team member, click the <strong>folder lock icon</strong>.</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360078959232/2020-12-08_14-28-02.png" alt="2020-12-08_14-28-02.png"></p>
<div class="step"><span class="bigNum">3.</span><p class="step">By default, each team member will have access to all content. To restrict access to specific folders, select <strong>Specific folders</strong></p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360078962592/2020-12-08_14-39-56.png" alt="2020-12-08_14-39-56.png" width="502" height="531"></p>
<p class="wysiwyg-text-align-left">4. Toggle the permissions for each folder on/off as desired. When finished, click <strong>Done.</strong></p>
<p class="wysiwyg-text-align-center"><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360078962772/2020-12-08_14-37-40.png" alt="2020-12-08_14-37-40.png" width="549" height="587"></strong></p>
<p class="wysiwyg-text-align-left"><em>Note: Videoasks in the root folder (the main area in the left sidebar) will remain accessible to all members. If you would like team members to not see any videoasks in the root folder, you will need to add each videoask to a sub folder and restrict access accordingly.</em></p>
<p class="wysiwyg-text-align-left">5. To invite a new team member to specific folder(s), click the <strong>+ person</strong> icon.</p>
<p class="wysiwyg-text-align-left"><img src="https://videoask.zendesk.com/hc/article_attachments/360079093131/2020-12-08_14-28-02.png" alt="2020-12-08_14-28-02.png" width="623" height="331"></p>
<p class="wysiwyg-text-align-left">6. Enter the new team member's email address and select <strong>Specific folders</strong>.</p>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360078965512/2020-12-08_14-50-56.png" alt="2020-12-08_14-50-56.png" width="483" height="531"></p>
<p class="wysiwyg-text-align-left">7. <strong>Toggle</strong> folders on/off to give or remove access</p>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360079093831/2020-12-07_18-05-41.png" alt="2020-12-07_18-05-41.png" width="479" height="552"></p>
<p class="wysiwyg-text-align-left">8. Click <strong>Invite</strong> to add your new team member to your Organization, with restricted access to these specific folders.</p>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360078964492/2020-12-07_18-06-15.png" alt="2020-12-07_18-06-15.png" width="537" height="615"></p>
<p class="wysiwyg-text-align-center"> </p>

Manage folders and folder permissions

<p><strong>Would you like to have a fully branded videoask? If you're on the <a href="https://www.videoask.com/pricing" target="_blank" rel="noopener">Brand</a> plan, not only can you <a href="https://www.videoask.com/help/branding/add-your-brand-and-logo-to-a-videoask" target="_blank" rel="noopener">remove our branding and add your own</a>, you can also use your own domain in the url of your videoasks! </strong><span><strong><br><br></strong>By default, all videoask urls start with "videoask.com" followed by a random ending (called a "slug") of letters and numbers.</span></p>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360080847392/url_slug_example.png" alt="url_slug_example.png" width="433" height="69"></p>
<p><span>Domain whitelabeling allows you to mask the videoask.com portion of the url so it appears as if the videoasks are hosted on your own site. Note that this will only allow you to customize the url itself, not the slug.</span></p>
<h2 class="wysiwyg-text-align-center"><span><img src="https://videoask.zendesk.com/hc/article_attachments/360080959931/2021-01-05_15-25-46.png" alt="2021-01-05_15-25-46.png" width="457" height="68"></span></h2>
<p><span>To enable this, you will need to point your domain towards VideoAsk using a CNAME record, and point your branding in VideoAsk towards your domain.</span><span></span></p>
<h2><span>Step 1: Add a CNAME record</span></h2>
<p>For the purposes of this article we assume that you are using a subdomain for your videoasks (e.g. whatever.mydomain.com), but you can also use a top-level domain (e.g. mydomain.com) if you prefer.</p>
<p>Note, however, that the domain you use will only be able to display videoasks, not other types of content like your homepage or blog.</p>
<div class="step"><span class="bigNum">1.</span><p class="step"><strong>Sign in</strong> to your account with your <strong>domain host provider</strong> (ie GoDaddy, HostGator, Bluehost, etc) </p></div>
<div class="step"><span class="bigNum">2.</span><p class="step">Locate where your domain's DNS (Domain Name System) records are managed. This will vary from provider to provider. It may be called <strong>DNS Management</strong>, <strong>Name Server Management</strong>, or <strong>Advanced</strong> <strong>Settings,</strong> located in your <strong>CPanel</strong> or elsewhere within your provider's dashboard.</p></div>
<p><em>Learn how to add a CNAME record for: <a href="https://www.godaddy.com/help/add-a-cname-record-19236" target="_blank" rel="noopener">GoDaddy</a>, <a href="https://www.siteground.com/kb/site-tools-vs-cpanel-comparison-create-cname-records/" target="_blank" rel="noopener">Siteground</a>, <a href="https://www.hostgator.com/help/article/how-to-change-dns-zones-mx-cname-and-a-records" target="_blank" rel="noopener">HostGator</a>, <a href="https://www.bluehost.com/help/article/dns-management-add-edit-or-delete-dns-entries" target="_blank" rel="noopener">Bluehost</a>, <a href="https://www.hostinger.com/tutorials/how-to-use-hostinger-dns-zone-editor#What-is-a-CNAME-Record" target="_blank" rel="noopener">Hostinger</a>, <a href="https://www.123-reg.co.uk/support/domains/how-do-i-set-up-a-cname-record-on-my-domain-name/" target="_blank" rel="noopener">123-reg</a></em></p>
<p><span><img src="https://videoask.zendesk.com/hc/article_attachments/360080979491/2021-01-05_17-25-56.png" alt="2021-01-05_17-25-56.png"></span></p>
<div class="step"><span class="bigNum">3.</span><p class="step"><strong> Locate the CNAME records</strong> for the subdomain you want to use. You may already have one or more records resembling:</p></div>
<p><span><img src="https://videoask.zendesk.com/hc/article_attachments/360063636131/mceclip3.png" alt="mceclip3.png"></span></p>
<div class="step"><span class="bigNum">4.</span><p class="step">If required, <strong>select</strong> which domain you want to add a CNAME record to</p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360080873872/2021-01-05_17-37-05.png" alt="2021-01-05_17-37-05.png" width="511" height="118"></p>
<div class="step"><span class="bigNum">5.</span><p class="step">Choose <strong>add a CNAME record.</strong> Enter the <strong>Name</strong> of the subdomain you want to use for your videoasks. </p></div>
<p class="wysiwyg-text-align-center"><em><span class="wysiwyg-color-black"><img src="https://videoask.zendesk.com/hc/article_attachments/360080873972/2021-01-05_17-36-27.png" alt="2021-01-05_17-36-27.png" width="461" height="195"></span></em></p>
<p><em>Note: Some domain providers will autofill the ending of your url. For example, if you type whatever.mydomain.com they will update this to: whatever.mydomain.com.mydomain.com. Double check your subdomain url to make sure you are adding the desired CNAME record.</em></p>
<div class="step"><span class="bigNum">6.</span><p class="step">In the <strong>CNAME </strong>or<strong> "point to" </strong>field enter<span class="wysiwyg-color-black"> <strong>alias.videoask.com</strong></span></p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360080983891/2021-01-05_17-43-39.png" alt="2021-01-05_17-43-39.png" width="491" height="206"></p>
<p><em><span class="wysiwyg-color-black">Note: There are different types of DNS records. "A" records are used to point a domain to an IP address, while "CNAME" records are used whenever you want to associate a new subdomain with an already existing A record. Make sure you have added a CNAME record.</span></em></p>
<div class="step"><span class="bigNum">5.</span><p class="step">Click <strong>Save</strong> or <strong>Add CNAME Record</strong> </p></div>
<p class="wysiwyg-text-align-center"><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360080983571/2021-01-05_17-32-53.png" alt="2021-01-05_17-32-53.png" width="467" height="200"></strong></p>
<p>That's it! Under your list of records, you should now see a CNAME record pointing from your subdomain towards alias.videoask.com.</p>
<p><strong>Note: It can take up to 24 hours for new DNS information to propagate. While your CNAME record has now been created, please wait up to 24 hours for the green light to activate in step 2.</strong></p>
<h2 class="wysiwyg-text-align-left">Step 2: Add a custom domain to your brand</h2>
<p class="wysiwyg-text-align-left">Now that you've created your CNAME record, go back to your VideoAsk account and add your custom domain (e.g. whatever.mydomain.com) to <a href="https://www.videoask.com/help/add-your-logo-to-a-videoask" target="_blank" rel="noopener">a brand you have created</a>.</p>
<p class="wysiwyg-text-align-left"><span><strong><em>Note: This setting is only available in the web app.</em></strong></span></p>
<p class="wysiwyg-indent1 wysiwyg-text-align-left">1. Go to <strong>Settings</strong></p>
<p class="wysiwyg-indent1 wysiwyg-text-align-center"><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360068980771/Group_163.png" alt="Group_163.png" width="275" height="96"></strong></p>
<p class="wysiwyg-indent1">2. Select a brand you want to whitelabel and click <strong>Edit</strong> or click <strong>+ Add brand</strong> to <a href="https://www.videoask.com/help/branding/add-your-brand-and-logo-to-a-videoask" target="_blank" rel="noopener">create a new brand</a></p>
<p class="wysiwyg-indent1 wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360073041191/2020-10-15_16-38-43.png" alt="2020-10-15_16-38-43.png" width="550" height="110"></p>
<p class="wysiwyg-text-align-left wysiwyg-indent1">3. <strong>Enter</strong> <strong>the subdomain</strong> you want to display in the url of your videoasks (the same subdomain you just added a CNAME record for).</p>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360063792711/mceclip0.png" alt="mceclip0.png" width="437" height="254"></p>
<p class="wysiwyg-indent1">4. While things are being set up, a yellow dot will display next to your custom domain name.</p>
<p class="wysiwyg-indent1">Once we are able to detect that your subdomain resolves to <span class="wysiwyg-color-black"><strong>alias.videoask.com </strong>(ie that the two subdomains are talking to each other)</span><span class="wysiwyg-color-black">, </span>the status will be set to green and you're ready to rock!</p>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360063638572/mceclip1.png" alt="mceclip1.png" width="444" height="257"></p>
<p class="wysiwyg-text-align-left"><em>Note: Remember that it can take up to 24 hours for DNS information to propagate once you've added your CNAME record, and the clock will start over if you make any changes. </em></p>
<h2 class="wysiwyg-text-align-left">SSL Certificates</h2>
<p>An SSL certificate will automatically be generated for any custom domain pointed to alias.videoask.com.</p>
<p><strong>To trigger the creation of an SSL certificate:</strong></p>
<div class="step"><span class="bigNum">1.</span><p class="step">Follow the steps above and wait until the custom domain status shows green.</p></div>
<div class="step"><span class="bigNum">2.</span><p class="step">Load a videoask with this brand.</p></div>
<p>That's it! All videoasks with your brand will now have a securely branded url (ie https://whatever.mydomain.com/jdontjik).</p>
<h2>Custom Domain Content</h2>
<p>Once whitelabeled, no other content aside from branded videoasks can be served or displayed on your custom domain.</p>
<p>Because of this, your bare custom domain (e.g. https://whatever.mydomain.com) will automatically redirect to your brand's redirect url.</p>

Domain Whitelabeling

<p><strong>To keep your videoasks and inboxes tidy, you can delete unnecessary responses or entire videoasks and folders. </strong></p>
<p>🛑 Before you proceed: make sure you really don't need them. Deletions cannot be reversed!</p>
<h2>Delete a response</h2>
<div class="step"><span class="bigNum">1.</span><p class="step">Select the videoask you want to manage</p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360085989972/2021-02-12_15-34-14.png" alt="2021-02-12_15-34-14.png" width="672" height="340"></p>
<div class="step"><span class="bigNum">2.</span><p class="step">Click the <strong>three vertical dots</strong> next to the response you want to delete</p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360074970571/2020-10-30_10-37-38.png" alt="2020-10-30_10-37-38.png" width="537" height="324"></p>
<div class="step"><span class="bigNum">3.</span><p class="step">Select <strong>Delete</strong></p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360074741672/2020-10-30_10-37-17.png" alt="2020-10-30_10-37-17.png" width="543" height="296"></p>
<div class="step"><span class="bigNum">3.</span><p class="step">If you're 100% sure you want to delete this response, click <strong>Yes, delete it</strong></p></div>
<p class="wysiwyg-text-align-center"><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360074970591/2020-10-30_10-38-17.png" alt="2020-10-30_10-38-17.png" width="554" height="334"></strong></p>
<p class="wysiwyg-text-align-left"><strong><em>Note: This cannot be undone.</em></strong></p>
<h2>Delete a videoask</h2>
<div class="step"><span class="bigNum">1.</span><p class="step">Click the <strong>three vertical dots</strong> next to your videoask</p></div>
<p class="wysiwyg-text-align-center"><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360074970151/2020-10-30_10-31-44.png" alt="2020-10-30_10-31-44.png" width="329" height="247"></strong></p>
<div class="step"><span class="bigNum">2.</span><p class="step">From the videoask menu, select <strong>Delete</strong></p></div>
<p class="wysiwyg-text-align-center"><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360074740972/2020-10-30_10-26-44.png" alt="2020-10-30_10-26-44.png" width="307" height="467"></strong></p>
<div class="step"><span class="bigNum">3.</span><p class="step">To verify you <em>really</em> want to delete your videoask, <strong>type its name</strong> </p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360074741332/2020-10-30_10-27-02.png" alt="2020-10-30_10-27-02.png" width="470" height="447"></p>
<div class="step"><span class="bigNum">4.</span><p class="step">If you're 100% sure you want to delete, click <strong>Yes, delete it</strong></p></div>
<p class="wysiwyg-text-align-center"><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360074970291/2020-10-30_10-27-18.png" alt="2020-10-30_10-27-18.png" width="483" height="461"></strong></p>
<p><strong><em>Note: This cannot be undone.</em></strong></p>
<p>🙏 Pro tip: If you'd like to bulk delete videoasks, add all the videoasks you want to delete to a <a href="https://www.videoask.com/help/account-management/manage-folders-and-folder-permissions" target="_blank" rel="noopener">folder</a>. Then, delete the folder.</p>
<h2 class="wysiwyg-text-align-left">Delete a folder</h2>
<p class="wysiwyg-text-align-left">1. Click the <strong>three vertical dots</strong> next to the folder</p>
<h2 class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360085980992/2021-02-12_14-14-29.png" alt="2021-02-12_14-14-29.png" width="368" height="488"></h2>
<p class="wysiwyg-text-align-left">2. Click <strong>Delete</strong></p>
<h2 class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360085980972/2021-02-12_14-14-48.png" alt="2021-02-12_14-14-48.png" width="376" height="552"></h2>
<p class="wysiwyg-text-align-left">3. Type the name of the folder to verify your decision and click <strong>Yes, delete it</strong></p>
<h2 class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360085980912/2021-02-12_14-15-29.png" alt="2021-02-12_14-15-29.png" width="500" height="470"></h2>
<p><em><strong>Note: This cannot be undone</strong></em></p>

How to delete responses, videoasks, and folders

<p><strong>By default, only you can see the interactions people have with your videoask. By setting them as shareable or private, you can choose to share all interactions at once or individual answers or replies one at a time. Keep reading to learn how!</strong></p>
<p>Learn how to share your entire videoask's inbox and filter it by tags <a href="https://www.videoask.com/help/share-and-embed-your-entire-inbox-and-filter-by-tag" target="_blank" rel="noopener">here</a>. </p>
<p> </p>
<p>You can make your interactions shareable in two ways:</p>
<ul>
<li>By making all responses to a videoask private or shareable (public) in Settings</li>
<li>By making each individual answer or reply to a videoask private or shareable (public) in the Share panel</li>
</ul>
<p> </p>
<p>To share all interactions in your videoask <strong>Settings</strong>:</p>
<div class="step"><span class="bigNum">1.</span><p class="step">Click <strong>Settings</strong>.</p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360062305732/share_your_answers_1.png" alt="share_your_answers_1.png" width="573" height="267"></p>
<div class="step"><span class="bigNum">2.</span><p class="step">Toggle the <strong>Make all interactions shareable</strong> switch.</p></div>
<p class="wysiwyg-text-align-center"><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360067477371/Group_141.png" alt="Group_141.png"></strong></p>
<p><em><strong>Tip:</strong> Making all interactions shareable in one go can be useful when you want to export your data, or integrate VideoAsk with a third party application, like Zapier.</em></p>
<ul>
<li>You can also choose whether to <strong>Include replies</strong> or not </li>
</ul>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360067480971/Group_141.png" alt="Group_141.png" width="379" height="106"> </p>
<ul>
<li style="list-style-type: none;">
<ul>
<li>If you toggle <strong style="text-align: center; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;">Include replies</strong><span style="text-align: center; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;"> to </span><strong style="text-align: center; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;">on</strong><span style="text-align: center; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;">, the link to your shared interactions will also include any subsequent replies to the initial answers you collected.</span>
</li>
</ul>
</li>
</ul>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360067481491/Screen_Shot_2020-09-02_at_4.10.21_PM.png" alt="Screen_Shot_2020-09-02_at_4.10.21_PM.png" width="587" height="286"></p>
<ul>
<li style="list-style-type: none;">
<ul>
<li>If you toggle <strong style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;">Include replies</strong><span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;"> to </span><strong style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;">off</strong><span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;">, only the initial answers will appear in the share inbox link.</span>
</li>
</ul>
</li>
</ul>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360067266152/Screen_Shot_2020-09-02_at_4.10.45_PM.png" alt="Screen_Shot_2020-09-02_at_4.10.45_PM.png" width="587" height="297"></p>
<p> </p>
<p>To share individual answers in the <strong>Share</strong> panel:</p>
<div class="step"><span class="bigNum">1.</span><p class="step">Go to a videoask that already has some answers.</p></div>
<div class="step"><span class="bigNum">2.</span><p class="step">Select the answer that you want to share.</p></div>
<div class="step"><span class="bigNum">3.</span><p class="step">Click <strong>Share</strong>.</p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360062305772/share_your_answers_3.png" alt="share_your_answers_3.png" width="598" height="406"></p>
<div class="step"><span class="bigNum">4.</span><p class="step">Toggle the switches to make the individual answer or the entire interaction shareable.</p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360067481091/Screen_Shot_2020-09-02_at_4.03.01_PM.png" alt="Screen_Shot_2020-09-02_at_4.03.01_PM.png" width="382" height="398"></p>
<p>Now you can copy and share the link of your answer, and people who receive the link will be able to see the answer.</p>
<p> </p>
<p>If you toggle off the switch and set the answer to private, people will see the following screen when they open the link:</p>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360056347211/Share_your_responses_Private.png" alt="Share_your_responses_Private.png"></p>
<p> </p>
<p>To share individual subsequent replies in the <strong>Share</strong> panel:</p>
<div class="step"><span class="bigNum">1.</span><p class="step">Go to a videoask that already has some answers and replies.</p></div>
<div class="step"><span class="bigNum">2.</span><p class="step">Select the reply that you want to share.</p></div>
<div class="step"><span class="bigNum">3.</span><p class="step">Click <strong>Share</strong>.</p></div>
<p class="wysiwyg-text-align-center"><img style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;" src="https://videoask.zendesk.com/hc/article_attachments/360073629871/share_reply_2.png" alt="share_reply_2.png"></p>
<div class="step"><span class="bigNum">4.</span><p class="step">Toggle the switch to make the individual reply shareable.</p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360073629851/share_reply.png" alt="share_reply.png" width="450" height="157"></p>
<p class="wysiwyg-text-align-center"> </p>
<h1>To embed an interaction:</h1>
<p>You can embed your videoask interactions into your webpage by using our iframe embed code and inserting the share interaction URL where "<strong>https://www.videoask.com/SHARE_URL</strong>" is:</p>
<pre class="c-mrkdwn__pre" data-stringify-type="pre">&lt;iframe src="<a class="c-link" href="https://www.videoask.com/SHARE_URL" target="_blank" rel="noopener noreferrer" data-stringify-link="https://www.videoask.com/SHARE_URL" data-sk="tooltip_parent">https://www.<span class="c-mrkdwn__highlight">videoask</span>.com/SHARE_URL</a>"<br>  allow="camera *; microphone *; autoplay *; encrypted-media *;"<br>  width="100%"<br>  height="600px"<br>  style="border: none; border-radius: 24px"<br>&gt;<br>&lt;/iframe&gt;</pre>
<p class="wysiwyg-text-align-center"> </p>

Share your interactions

<p><strong>If you're using your video responses for testimonials, marketing, or even a documentary film (it's been known to happen!), then the quality of your responses is crucial. </strong></p>
<p>While it can be tricky to manage what you get from your respondents, there are a few settings and tips you can use to get the best quality video footage from your respondents.</p>
<p><em>Note: Coaching your respondents through some of these steps may be required. </em></p>
<h2>1. Switch to Uploaded Recording</h2>
<p>By default, all new videoasks are set <a href="https://www.videoask.com/help/video-audio/whats-the-difference-between-an-uploaded-recording-and-a-live-recording" target="_blank" rel="noopener">Streamed Recording</a>. This uses webRTC technology to live-stream videos to our servers while they are being recorded.</p>
<p>Similar to the technology used for a Zoom call, the bitrate and resolution are automatically adjusted according to the quality of connection during the recording. This means that the quality of the recording will fluctuate if the connection fluctuates.</p>
<p>Streamed Recording gives a better experience for respondents because they don't have to wait for their video to upload once they have finished recording. It is also designed to be much more versatile for different devices, operating systems, and browsers, so more of your respondents will be able to submit video responses with ease.</p>
<p>Uploaded Recording caches a video on your device until you have finished recording and then saves it upon completion. Uploaded videos will maintain the quality of the video recording when it is saved, regardless of the quality of connection. This holds true unless a respondent has an extremely weak or unstable connection, in which case the browser may time out before the upload is completed.</p>
<p><a href="https://www.videoask.com/help/video-audio/whats-the-difference-between-an-uploaded-recording-and-a-live-recording" target="_blank" rel="noopener">Switching your videoask setting to <strong>Uploaded Recording</strong></a> will guarantee the highest quality (as permitted by the quality of the device's camera) when videos are recorded within VideoAsk. Note that some respondents may have difficulty recording within VideoAsk depending on their device and browser with this setting.</p>
<h2>2. Record videos outside of VideoAsk and upload </h2>
<p>All respondents have three options when submitting a video response: record a video within VideoAsk, upload a pre-recorded video, or share their screen. </p>
<p>Depending on their setup, respondents may be able to submit much higher quality video responses by pre-recording with a DSLR, webcam, or other high quality camera and uploading the video file to VideoAsk. <strong>Note: Respondents have a 200 MB file size restriction.</strong></p>
<p><em>Tip: Our recommended video dimensions are HD landscape 1920 x 1080 px.</em></p>
<p>To make the submission process as quick as possible, the default option is to record a video within VideoAsk. If you would like respondents to use a pre-recorded video, guiding them to the option to upload a video may help them with the process.</p>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360078868671/2020-12-07_10-59-58.png" alt="2020-12-07_10-59-58.png" width="605" height="279"></p>
<h2>3. Connection</h2>
<p>If your videoask is set to Stream Recording and respondents use VideoAsk to record their videos, a strong connection is crucial in our ability to record enough information to give you a high quality video response.</p>
<p>If you are using Uploaded Recording, respondents can have a weaker connection and still submit high quality responses but the upload time will take longer and may run the risk of timing out. </p>
<p>When using Uploaded Recording, responses to <a href="https://www.videoask.com/help/how-it-works/create-a-multi-step-videoask" target="_blank" rel="noopener">multi-step videoasks</a> will queue videos as each step is completed. This means that respondents with a poor connection submitting multiple videos may need to wait at the end of the videoask for all videos to upload before closing their tab or window.  </p>
<p>If you are requesting video testimonials or other video responses where quality is essential, remind your respondents to double check they have a strong and stable connection before recording.</p>
<h2>4. Camera</h2>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360078734411/webcam_vs_computer.png" alt="webcam_vs_computer.png">This perhaps goes without saying, but we can only record the highest quality as allowed by the camera that is used. </p>
<p>Built in laptop cameras are generally far inferior to other options, as are the front cameras of a phone as opposed to the back camera. Encouraging and guiding respondents to use the highest quality camera at their disposal will drastically improve the overall quality of the video responses you receive. </p>
<p>If respondents use an older or lower quality camera to record, then lighting and connectivity (when using Streamed Recording) becomes all the more essential.</p>
<h2>5. Lighting</h2>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360078734851/2020-12-04_15-24-14.png" alt="2020-12-04_15-24-14.png">Lighting makes a huge difference in the quality of recordings! If there is inadequate lighting even the best cameras will struggle to pick up sufficient information for a clear and pleasing image.</p>
<p>Poor lighting can lead to graininess, distortion, and inaccurate colors (not to mention unflattering shots 😬).</p>
<p>To get the best lighting, we recommend:</p>
<ul>
<li>Natural light!!!!</li>
<li>Avoid any backlighting; neutral and simple backgrounds are the easiest to balance and are less distracting</li>
<li>Supplement natural light with warm lit lamps as needed</li>
<li>Don't use overhead lights (these will give you the "zombie" look - especially fluorescent lights)</li>
</ul>
<h2>6. Download raw video files</h2>
<p>We transcode all videos when they are saved. This means that the videos you view within your VideoAsk inbox and the default video downloads are compressed .mp4 files.</p>
<p>You may, however, <a href="https://www.videoask.com/help/video-audio/download-your-videos" target="_blank" rel="noopener">download the raw files</a> of your video responses to get the original video file <em>if you know the type of device the video was recorded on.</em></p>
<h2>Continue learning</h2>
<p>Looking to use VideoAsk to collect video testimonials? Watch our <a href="https://www.youtube.com/watch?v=904eELAO2q0">video podcast</a> for more tips and tricks.</p>
<p> </p>
<p><iframe src="https://www.youtube.com/embed/904eELAO2q0" width="560" height="315" frameborder="0" allowfullscreen=""></iframe></p>

How to manage the quality of your video responses 

<p><strong>Once you've created and <a href="https://www.videoask.com/help/embed/sharing-embedding-your-videoasks" target="_self">shared your videoask</a>, you'll want to see and reply to responses you receive.</strong></p>
<p><iframe src="//fast.wistia.com/embed/iframe/dwp76l1vwu" width="560" height="315" frameborder="0" allowfullscreen=""></iframe></p>
<h2>View responses and reply</h2>
<p>When you login, by default your interactions feed will be displayed. </p>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360075384032/2020-11-04_18-13-02.png" alt="2020-11-04_18-13-02.png"></p>
<p>The interactions feed show all the responses to all your videoasks, with the most recent responses at the top. The feed will automatically update as soon as any new response arrives, but to manually refresh it click the refresh icon.</p>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360075593451/2020-11-04_18-21-13.png" alt="2020-11-04_18-21-13.png" width="503" height="660"></p>
<p>To view all the responses from a specific videoask, <strong>select</strong> it.</p>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360075590551/2020-11-04_18-18-54.png" alt="2020-11-04_18-18-54.png" width="392" height="813"></p>
<p>This will open up your videoask inbox. If you have not yet received any responses, your inbox will give you options to access the videoask <a href="https://www.videoask.com/help/embed/explore-the-advanced-settings-of-your-videoask" target="_self">settings</a>, <a href="https://www.videoask.com/help/embed/sharing-embedding-your-videoasks" target="_self">share</a>, <a href="https://www.videoask.com/help/tracking/connect-google-analytics-google-tag-manager-and-facebook-pixel" target="_self">connect tools</a>, and <a href="https://www.videoask.com/help/how-it-works/create-a-multi-step-videoask" target="_self">add more steps</a>.</p>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360075589011/2020-11-04_17-55-39.png" alt="2020-11-04_17-55-39.png"></p>
<p>Once you receive responses to your videoask, these will display in your inbox in the order they are received.</p>
<p><strong>Select </strong>a response to view the answers to each step.</p>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360075374532/2020-11-04_17-58-51.png" alt="2020-11-04_17-58-51.png"></p>
<p>If it is a <a href="https://www.videoask.com/help/how-it-works/create-a-multi-step-videoask" target="_self">multi step videoask</a>, click each step to view its answer.</p>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360075394592/2020-11-04_18-28-20.png" alt="2020-11-04_18-28-20.png" width="658" height="611"></p>
<p>Click <strong>All interactions</strong> to return to the interactions feed.</p>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360075373892/2020-11-04_17-54-42.png" alt="2020-11-04_17-54-42.png" width="347" height="694"></p>
<h2>Send a reply</h2>
<p>If the respondent has left their <a href="https://www.videoask.com/help/how-it-works/collect-contact-details-from-your-respondents" target="_self">contact details</a>, you can reply with a video to continue the conversation.</p>
<div class="step"><span class="bigNum">1.</span><p class="step">To start your response, click <strong>Reply</strong></p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360075577411/2020-11-04_17-58-51.png" alt="2020-11-04_17-58-51.png" width="609" height="356"></p>
<div class="step"><span class="bigNum">2.</span><p class="step">If you would like to use a script, toggle <strong>+ Notes</strong> to type any prompts you need to remember.</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360075599191/2020-11-04_18-41-03.png" alt="2020-11-04_18-41-03.png"></p>
<div class="step"><span class="bigNum">3.</span><p class="step">If you would like to respond with a screenshare instead of recording yourself, select <strong>Record your screen</strong> at the top of your screen</p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360075397032/2020-11-04_18-44-31.png" alt="2020-11-04_18-44-31.png" width="375" height="189"></p>
<div class="step"><span class="bigNum">4.</span><p class="step">When you are ready, click <strong>Record</strong> to start recording your video</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360075598311/2020-11-04_18-31-26.png" alt="2020-11-04_18-31-26.png"></p>
<p><em>Pro tip: Use the spacebar on your keyboard to start and stop recordings and keep your eyes on the camera the entire way through!</em></p>
<div class="step"><span class="bigNum">5.</span><p class="step">Review your video. If you're happy with it, select <strong>Yes</strong>. If not, select <strong>No</strong> to rerecord.</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360075396552/2020-11-04_18-31-57.png" alt="2020-11-04_18-31-57.png"></p>
<div class="step"><span class="bigNum">6.</span><p class="step">Add <strong>overlay text</strong> to your response if desired, including links.</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360075597891/2020-11-04_18-32-47.png" alt="2020-11-04_18-32-47.png"></p>
<div class="step"><span class="bigNum">7.</span><p class="step">If you include overlay text, you can choose the <strong>text size</strong>, when the <strong>text will appear</strong>, and whether to <strong>darken the video</strong> for better readability.</p></div>
<p><img src="https://videoask.zendesk.com/hc/article_attachments/360075397212/2020-11-04_18-34-16.png" alt="2020-11-04_18-34-16.png"></p>
<div class="step"><span class="bigNum">8.</span><p class="step">Choose whether to send your video response as <strong>fit</strong> or <strong>fill</strong>. Fill videos will take up the entire frame, fit videos will show the entire width of the video.</p></div>
<p class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360075397332/2020-11-04_18-53-28.png" alt="2020-11-04_18-53-28.png" width="615" height="310"></p>
<p class="wysiwyg-text-align-left">9. Choose the <a href="https://www.videoask.com/help/how-it-works/set-reply-answer-type" target="_self"><strong>Answer type</strong></a>. An <strong>Open</strong> answer allows a respondent to reply to you with a text, audio or video message. If you don't want to allow them to reply, choose <strong>Button</strong> as the answer type and add button text and a link.</p>
<p class="wysiwyg-text-align-left"><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360075397432/2020-11-04_18-56-15.png" alt="2020-11-04_18-56-15.png" width="637" height="321"></strong></p>
<p class="wysiwyg-text-align-left">10. When you are ready, click <strong>Send reply</strong></p>
<p class="wysiwyg-text-align-left"><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360075397472/2020-11-04_18-34-16.png" alt="2020-11-04_18-34-16.png"></strong></p>
<p class="wysiwyg-text-align-left"><em>Note: Your reply may take a moment to upload, depending on the speed of your connection. <strong>Do not close your browser window or tab until the upload has finished</strong> or else your respondent may receive a reply with an empty video file.</em></p>
<p class="wysiwyg-text-align-center"><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360075397592/2020-11-04_18-39-22.png" alt="2020-11-04_18-39-22.png" width="512" height="258"></strong></p>
<p class="wysiwyg-text-align-left">Once you have sent your reply, it will appear in your conversation with your respondent.</p>
<p class="wysiwyg-text-align-center"><strong><img src="https://videoask.zendesk.com/hc/article_attachments/360075600051/2020-11-04_18-39-46.png" alt="2020-11-04_18-39-46.png" width="639" height="396"></strong></p>

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