Add a widget or embed videoasks in any page on your Squarespace site. This will allow visitors to interact with and respond to your videoasks without leaving your site!
<h2>Embed a video widget</h2>
1. In the VideoAsk app, <a href="https://www.videoask.com/help/embed/sharing-embedding-your-videoasks" target="_blank" rel="noopener">Get your widget code</a>
<img src="https://videoask.zendesk.com/hc/article_attachments/360075176912/2020-11-03_15-16-51.png" alt="2020-11-03_15-16-51.png" width="362" height="506">
2. On your Squarespace site, go to page Settings
<img src="https://videoask.zendesk.com/hc/article_attachments/360075183652/2020-11-03_15-43-19.png" alt="2020-11-03_15-43-19.png">
3. Select the Advanced tab
<img src="https://videoask.zendesk.com/hc/article_attachments/360075177552/2020-11-03_15-01-26.png" alt="2020-11-03_15-01-26.png" width="553" height="412">
4. Paste the widget embed code into the Page Header Code Injection 
<img src="https://videoask.zendesk.com/hc/article_attachments/360075177712/2020-11-03_15-01-42.png" alt="2020-11-03_15-01-42.png" width="560" height="424">
5. Hit Save
<img src="https://videoask.zendesk.com/hc/article_attachments/360075177752/2020-11-03_15-02-14.png" alt="2020-11-03_15-02-14.png" width="564" height="427">
That's it! Your builder preview should now show the videoask widget live on your site.
<img src="https://videoask.zendesk.com/hc/article_attachments/360075179392/2020-11-03_15-04-51.png" alt="2020-11-03_15-04-51.png">
<h2 class="wysiwyg-text-align-left">Embed a videoask with an iframe</h2>
1. In the VideoAsk app, Copy your <a href="https://www.videoask.com/help/embed/sharing-embedding-your-videoasks" target="_blank" rel="noopener">iframe embed code</a>
<a href="https://www.videoask.com/help/embed/sharing-embedding-your-videoasks" target="_blank" rel="noopener"><img src="https://videoask.zendesk.com/hc/article_attachments/360075180432/2020-11-03_15-25-22.png" alt="2020-11-03_15-25-22.png" width="397" height="488"></a>
2. On your Squarespace site, open the page builder by clicking Edit
<a href="https://www.videoask.com/help/embed/sharing-embedding-your-videoasks" target="_blank" rel="noopener"><img src="https://videoask.zendesk.com/hc/article_attachments/360075401271/2020-11-03_15-31-29.png" alt="2020-11-03_15-31-29.png"></a>
3. Add a new Content Block by clicking the + icon
<a href="https://www.videoask.com/help/embed/sharing-embedding-your-videoasks" target="_blank" rel="noopener"><img src="https://videoask.zendesk.com/hc/article_attachments/360075181992/2020-11-03_15-07-27.png" alt="2020-11-03_15-07-27.png"></a>
4. Select the Embed content block
<img src="https://videoask.zendesk.com/hc/article_attachments/360075181532/2020-11-03_15-07-44.png" alt="2020-11-03_15-07-44.png" width="469" height="598">
5. Click the &lt;/&gt; icon to enter the code manually
<a href="https://www.videoask.com/help/embed/sharing-embedding-your-videoasks" target="_blank" rel="noopener"><img src="https://videoask.zendesk.com/hc/article_attachments/360075400971/2020-11-03_15-08-02.png" alt="2020-11-03_15-08-02.png"></a>
6. Paste the iframe embed code from the VideoAsk app and click Set
<a href="https://www.videoask.com/help/embed/sharing-embedding-your-videoasks" target="_blank" rel="noopener"><img src="https://videoask.zendesk.com/hc/article_attachments/360075182052/2020-11-03_15-08-24.png" alt="2020-11-03_15-08-24.png"></a>
7. Click Apply<img src="https://videoask.zendesk.com/hc/article_attachments/360075401251/2020-11-03_15-32-43.png" alt="2020-11-03_15-32-43.png">
8. Your videoask is now embedded on your page, just be sure to click Save to keep the changes!
<a href="https://www.videoask.com/help/embed/sharing-embedding-your-videoasks" target="_blank" rel="noopener"><img src="https://videoask.zendesk.com/hc/article_attachments/360075182072/2020-11-03_15-08-50.png" alt="2020-11-03_15-08-50.png"></a>

Embed a videoask on your Squarespace site

You've made a videoask! To start collecting answers, share it with a link, embed it on your site or app, or use the VideoAsk widget. 
You can also <a href="https://www.videoask.com/help/share-your-answers" target="_self">share your answers</a> or <a href="/help/360048584992" target="_self">share and embed your entire videoask inbox.</a>
For more advanced embed options, check out <a href="/help/360048142672" target="_self">this article</a>.
 <iframe src="//fast.wistia.com/embed/iframe/43pvqkniey" width="640" height="360" frameborder="0" allowfullscreen=""></iframe> 
<h2>Share your videoask link</h2>
1. After creating a new videoask, you'll see this:
<img src="https://videoask.zendesk.com/hc/article_attachments/360070128031/homebuyer_survey.png" alt="homebuyer_survey.png" width="357" height="492">
2. Copy your videoask link to share it anywhere.
<img src="https://videoask.zendesk.com/hc/article_attachments/360070128491/share_link.png" alt="share_link.png" width="472" height="162">
3. To get the link of a videoask that has already received responses, go to Share this videoask
<img src="https://videoask.zendesk.com/hc/article_attachments/360069909352/share_this_videoask.png" alt="share_this_videoask.png" width="473" height="167">
4. Copy the link for your videoask. Or to test it without submitting answers, get the link for preview mode. Here you can also <a href="https://www.videoask.com/help/how-to-use-variables" target="_self" rel="undefined">add variables to your videoask url.</a>
<img src="https://videoask.zendesk.com/hc/article_attachments/360069909892/share_videoask.png" alt="share_videoask.png">
<h2>Get the videoask widget</h2>
1. Click the Widget tab. This will open the widget builder.
<img src="https://videoask.zendesk.com/hc/article_attachments/360074212232/2020-10-26_18-08-09.png" alt="2020-10-26_18-08-09.png" width="436" height="594">
2. Type any call to action overlay text, if desired. 
<img src="https://videoask.zendesk.com/hc/article_attachments/360074397911/2020-10-26_18-13-00.png" alt="2020-10-26_18-13-00.png" width="511" height="515">
3. Choose the widget style, position (left or right), and border color.
<img src="https://videoask.zendesk.com/hc/article_attachments/360074398611/2020-10-26_18-13-00.png" alt="2020-10-26_18-13-00.png" width="479" height="483">
4. If you would like site visitors to be able to dismiss your widget, then toggle the Dismissable option on.
<img src="https://videoask.zendesk.com/hc/article_attachments/360074397951/2020-10-26_18-13-00.png" alt="2020-10-26_18-13-00.png" width="534" height="538">
5. As you build the widget, your changes will be reflected in the preview. Toggle between desktop and mobile to compare how your widget will appear on different devices, or click expand to view it full screen.
<img src="https://videoask.zendesk.com/hc/article_attachments/360074212852/2020-10-26_18-19-02.png" alt="2020-10-26_18-19-02.png">
6. When you're happy with your widget design, click Get the code.
<img src="https://videoask.zendesk.com/hc/article_attachments/360074397991/2020-10-26_18-13-00.png" alt="2020-10-26_18-13-00.png" width="544" height="548">
7. Click Copy code  
<img src="https://videoask.zendesk.com/hc/article_attachments/360070130711/copy_code.png" alt="copy_code.png" width="571" height="421">
8. Paste the widget code inside the &lt;body&gt; tags of your page. 
Note: You must have an SSL certificate to allow a widget to open on your page. Otherwise it will open in a new tab.
Interested in multiple widgets on one page, delayed widget load or other options? Learn more about our <a href="https://www.videoask.com/help/advanced-embed-options" target="_self">advanced embed options</a>.
<h2>Embed your videoask with an iframe</h2>
1. Click Embed in the share panel. 
<img src="https://videoask.zendesk.com/hc/article_attachments/360070130831/embed_videoask.png" alt="embed_videoask.png" width="367" height="449">
2. Click Copy code. Paste this code into your page or app's code. 
<img src="https://videoask.zendesk.com/hc/article_attachments/360070131371/copy_embed_code.png" alt="copy_embed_code.png" width="460" height="385">
Embed requirements
<ul>
<li class="wysiwyg-text-align-left">Your site must be compatible with iframes to use this embed code.</li>
<li class="wysiwyg-text-align-left">Your website needs to have an SSL certificate (using https://). </li>
<li class="wysiwyg-text-align-left">Make sure to copy embed code provided here. Permissions are included in it to connect site visitors' camera and microphone. Attempting to embed your videoask without using the embed code above, could result in video/audio recording failing.</li>
</ul>
That's all there is to it! If you have any problems with embedding your videoask, you can contact us through the link at the bottom of this page.
Trying to embed your videoask inline on a Wix website? <a href="https://www.videoask-wix.com/" target="_self">Read more here</a>. 
Looking to embed a videoask in a native app? <a href="/help/360043110611" target="_self" rel="undefined">Follow these instructions.</a>
Learn what else you can do with our <a href="https://www.videoask.com/help/embed/advanced-embed-options" target="_self" rel="undefined">advanced embed options</a>.

Sharing & embedding your videoasks

If you want to use VideoAsk in your native mobile application, here's what you need to know.
Videoasks can be used in native mobile apps by loading them in WebViews. Just add the parameters and settings described below to your native app for an optimal experience with VideoAsk video and audio recordings.
<h1>General instructions</h1>
Add <code>?embed_type=native_app</code> to the videoask URL, for example <a href="https://www.videoask.com/fzejn44ix?embed_type=native_app" target="_blank" rel="noopener noreferrer" data-token-index="3" data-reactroot="">https://www.videoask.com/fzejn44ix?embed_type=native_app</a>
<h1>iOS instructions</h1>
Use a <code>WKWebView</code> with the following settings:
<ul>
<li>Set <code>allowsInlineMediaPlayback</code> to <code>true</code>: <a href="https://developer.apple.com/documentation/webkit/wkwebviewconfiguration/1614793-allowsinlinemediaplayback">https://developer.apple.com/documentation/webkit/wkwebviewconfiguration/1614793-allowsinlinemediaplayback</a>
</li>
<li>Set <code>mediaTypesRequiringUserActionForPlayback</code> to <code>WKAudiovisualMediaTypeNone</code> : <a href="https://developer.apple.com/documentation/webkit/wkwebviewconfiguration/1851524-mediatypesrequiringuseractionfor">https://developer.apple.com/documentation/webkit/wkwebviewconfiguration/1851524-mediatypesrequiringuseractionfor</a>
</li>
</ul>
<h1>Android instructions</h1>
Use a <code>WebView</code> with the following settings:
<ul>
<li>Make sure that your app already has access to <code>RECORD_AUDIO</code>, <code>CAMERA</code> and <code>WRITE_EXTERNAL_STORAGE</code>, and request permissions if it doesn't</li>
<li>Set <code>webview.settings.javaScriptEnabled</code> to <code>true</code>
</li>
<li>You can override <code>webViewClient</code>'s <code>shouldOverrideUrlLoading</code> to return <code>true</code>
</li>
<li>You should override <code>webChromeClient</code>'s <code>onPermissionRequest</code> to automatically grant permissions</li>
</ul>
You can find a complete example <a href="https://github.com/theleftbit/videoask-webview/blob/master/app/src/main/java/com/theleftbit/videoaskweb/MainActivity.kt" target="_blank" rel="noopener">here</a>.
To detect that a videoask was completed, use the <a href="/help/360037987151" target="_blank" rel="noopener">Redirect to URL</a> feature to send users to a URL on completion, and listen to the URL change event.

Embed your videoask in native apps

To make your videoasks more accessible or engaging, creators and respondents can turn on closed captions or subtitles in each video.
Respondents viewing your videoask have the option to turn on captions in the video control panel in the heading of your videoask:
<img src="https://videoask.zendesk.com/hc/article_attachments/360065888291/Group_134.png" alt="Group_134.png" width="342" height="107">
 
You also have the option to show captions to respondents by default (these will display in muted autoplay, before they press the play button to listen to your videoask). Leaving this option OFF will still allow respondents to opt-in to switch captions ON for accessibility. 
<h2>To show captions by default:</h2>
1.  Go to Settings for your videoask
<img src="https://videoask.zendesk.com/hc/article_attachments/360065704292/Group_135.png" alt="Group_135.png" width="336" height="153">
2. Scroll down to Show captions by default and toggle ON
<img src="https://videoask.zendesk.com/hc/article_attachments/360065708712/Screen_Shot_2020-08-24_at_3.50_1.png" alt="Screen_Shot_2020-08-24_at_3.50_1.png" width="382" height="71">
*Note: to give respondents the option to turn on captions, make sure Show video controls is turned ON in advanced settings 
 <img src="https://videoask.zendesk.com/hc/article_attachments/360066265551/2020-08-25_14-12-37.png" alt="2020-08-25_14-12-37.png" width="394" height="157">
If your videoask (or videoask step) was created before August 24, 2020, you will need to update the transcript in order for the captions to appear. 
<h2>To update a transcript: 
</h2>
1. Go to edit this videoask
<img src="https://videoask.zendesk.com/hc/article_attachments/360065704312/Group_137.png" alt="Group_137.png" width="353" height="156">
2. Select edit this step for the step that you’d like to display captions
<img src="https://videoask.zendesk.com/hc/article_attachments/360065888351/Group_138.png" alt="Group_138.png" width="603" height="204">
3. If the transcript view allows you to play, edit words, and copy text then captions will work for this step:
<img src="https://videoask.zendesk.com/hc/article_attachments/360065889391/Screen_Shot_2020-08-24_at_3.21_1.png" alt="Screen_Shot_2020-08-24_at_3.21_1.png" width="527" height="254">
4. If you see a message saying “This transcription is an older format, please update for captions to be available” you’ll need to click update in order for the captions to work for this step.
<img src="https://videoask.zendesk.com/hc/article_attachments/360066024551/Screen_Shot_2020-08-24_at_6.49_1.png" alt="Screen_Shot_2020-08-24_at_6.49_1.png" width="605" height="305"> 
Once you update an older transcription, you will be able to turn on captions as well as <a href="/help/360048245912" target="_self">edit your captions</a> by selecting edit words and make any necessary changes.
<h2>Change caption language:</h2>
1. Go to your videoask Settings
<img src="https://videoask.zendesk.com/hc/article_attachments/360072091392/2020-10-08_17-19-33.png" alt="2020-10-08_17-19-33.png" width="453" height="147">
2. Choose Advanced
<img src="https://videoask.zendesk.com/hc/article_attachments/360072091832/2020-10-08_17-19-50.png" alt="2020-10-08_17-19-50.png" width="563" height="173">
3. Select the desired language under Transcription settings
<img src="https://videoask.zendesk.com/hc/article_attachments/360072092152/2020-10-08_17-20-08.png" alt="2020-10-08_17-20-08.png" width="561" height="158">
4. Activate Filter profanities to detect inappropriate language and filter it out of your caption's text
<img src="https://videoask.zendesk.com/hc/article_attachments/360072092832/2020-10-08_17-20-34.png" alt="2020-10-08_17-20-34.png" width="559" height="150">

Turn on captions for your videoasks

If you’re on a <a href="https://www.videoask.com/pricing" target="_blank" rel="noopener">Brand</a> plan, you can customize your branding and add your own logo to a videoask. Read on to find out how to apply your branding to any videoask.
Just want to <a href="https://www.videoask.com/help/branding/how-to-remove-videoask-branding" target="_blank" rel="noopener">remove the VideoAsk branding</a>? Or create <a href="https://www.videoask.com/help/branding/create-default-brand-settings" target="_blank" rel="noopener">default settings</a> for your brand? To fully whitelabel a videoask, learn about using <a href="https://www.videoask.com/help/branding/domain-whitelabeling" target="_self">custom domains</a>. 
<h2>Create a brand</h2>
To create a brand and add your own logo to a videoask:
1. Select the videoask you want to customize and click Settings.
<img src="https://videoask.zendesk.com/hc/article_attachments/360066592072/2020-08-27_13-28-55.png" alt="2020-08-27_13-28-55.png">
2. Click + Add brand.
<img src="https://videoask.zendesk.com/hc/article_attachments/360066763651/2020-08-27_13-29-55.png" alt="2020-08-27_13-29-55.png">
3. Choose the name of your brand and click Create.
<img src="https://videoask.zendesk.com/hc/article_attachments/360066593112/2020-08-27_13-31-44.png" alt="2020-08-27_13-31-44.png" width="423" height="258">
4. Click Upload or drag and drop the image file you want to use as a logo.
<img src="https://videoask.zendesk.com/hc/article_attachments/360072861031/2020-10-14_14-50-26.png" alt="2020-10-14_14-50-26.png" width="507" height="455">
5. Point your logo at your website with the Redirect URL and add your custom domain if using our <a href="/help/360046795732" target="_self">domain whitelabeling.</a> Click Save Branding.
<img src="https://videoask.zendesk.com/hc/article_attachments/360066593632/2020-08-27_13-36-37.png" alt="2020-08-27_13-36-37.png" width="340" height="306">
Note: Entering a redirect URL for your brand is required, but a custom domain is not.
6. Upload a logo for the favicon
<img src="https://videoask.zendesk.com/hc/article_attachments/360072861271/2020-10-14_14-55-58.png" alt="2020-10-14_14-55-58.png" width="420" height="435">
Note: Custom favicons require <a href="https://www.videoask.com/help/branding/domain-whitelabeling" target="_self">setup of a custom domain</a>.
The logo you choose for your brand will now appear at the bottom of your videoasks: 
<img src="https://videoask.zendesk.com/hc/article_attachments/360066763131/2020-08-27_13-24-12.png" alt="2020-08-27_13-24-12.png" width="623" height="350">
 
<h3>Logo tips:</h3>
<ul>
<li>Use images in png, jpeg, svg or gif format, minimum 200 px height.</li>
<li>Add an image with a transparent background to maximize space.</li>
<li>Keep contrast in mind: white or light colored logos will stand out on dark videos, but dark images will stand out best when used in email. If you'll be using your logo in both settings, try images with light and dark elements or somewhere in the middle of the gradient.</li>
<li>Rectangular images will appear larger, circles smaller.</li>
<li class="extended-bullet indent-1" data-extended-bullet="1" data-indent="1">Optimal dimensions: 16:9 format 400 x 160 px</li>
</ul>
<h2>Use your brand logo on another videoask</h2>
If you’ve already created your own brand logo, you don’t have to start from scratch to apply it to other videoasks.
Follow these steps to use your brand on any videoask:
1. Select the videoask you want to add an existing brand to and click Settings.
2. From the Branding dropdown list, choose one of the brands you have created.
<img src="https://videoask.zendesk.com/hc/article_attachments/360066604032/2020-08-27_15-09-57.png" alt="2020-08-27_15-09-57.png">
3. Select the branding you want to apply to this videoask.
That’s it. Your changes are saved automatically, and the selected videoask now has your own branding.
<h2>Edit your brand</h2>
If you want to update a brand that you’ve created:
1. Go to your videoask Settings.
2. In the branding section, select the desired brand and click Edit.
<img src="https://videoask.zendesk.com/hc/article_attachments/360072860491/2020-10-14_14-43-43.png" alt="2020-10-14_14-43-43.png" width="576" height="112">
3. When you are finished with your changes, click Save changes.
<img src="https://videoask.zendesk.com/hc/article_attachments/360072860631/2020-10-14_14-46-08.png" alt="2020-10-14_14-46-08.png" width="410" height="471">
<h2>Delete a brand</h2>
If you want to delete a brand you created:
1. Select a videoask and go to its Settings.
2. Click Customize next to the Branding section.
3. Click Delete.
<img src="https://videoask.zendesk.com/hc/article_attachments/360066605852/2020-08-27_15-18-24.png" alt="2020-08-27_15-18-24.png" width="443" height="386">
<aside>
Note: You cannot delete the default VideoAsk and No branding options.
</aside>

Add your brand and logo to a videoask

You can easily send your videoask from your own email or marketing tool by inserting the HTML code and animated gif directly into your email. 
 
1. Once logged into your VideoAsk account, select the videoask you’d like to share from the interactions panel.  
2. Select Share this videoask from the dashboard 
<img src="https://videoask.zendesk.com/hc/article_attachments/360073155592/share_email_1.png" alt="share_email_1.png">
3. Go to the Email tab .
<img src="https://videoask.zendesk.com/hc/article_attachments/360073417971/email_share_2.png" alt="email_share_2.png">
4. Click Send to one person or Send to multiple people.
<img src="https://videoask.zendesk.com/hc/article_attachments/360073155452/share_email_3.png" alt="share_email_3.png" width="543" height="367">
<h1 class="wysiwyg-text-align-left">Send to one person</h1>
If you choose Send to one person, you will be prompted to enter the name and email of the individual you'd like to send your videoask to. This will allow the contact information you already know to be passed through the code as a hidden field - now the person receiving your videoask won't have to enter in their name and email themselves!
 
<img src="https://videoask.zendesk.com/hc/article_attachments/360064367431/Screen_Shot_2020-08-10_at_12.33_1.png" alt="Screen_Shot_2020-08-10_at_12.33_1.png" width="405" height="166"><img src="https://videoask.zendesk.com/hc/article_attachments/360064367471/Screen_Shot_2020-08-10_at_12.34_1.png" alt="Screen_Shot_2020-08-10_at_12.34_1.png" width="407" height="149">
 
Then copy the code and paste into your email!
<img src="https://videoask.zendesk.com/hc/article_attachments/360073420491/share_email_4.png" alt="share_email_4.png">
<h3 class="wysiwyg-text-align-left"> </h3>
<h1 class="wysiwyg-text-align-left">Send to multiple people</h1>
If you choose Send to multiple people, the videoask URL in the code you copy will not include any contact variables - essentially it will send a "generic" version of your videoask to everyone you email it to. Without these variables, respondent contact information will not be known unless they are collected with a contact form. 
 
Click to learn more about <a href="https://www.videoask.com/help/tracking/use-variables-hidden-fields-to-add-contact-information-to-your-videoask-url" target="_blank" rel="noopener">variables</a> and collecting <a href="https://www.videoask.com/help/how-it-works/collect-contact-details-from-your-respondents" target="_blank" rel="noopener">contact information</a>!
 
This option also allows you to use Merge tags in your marketing tool to dynamically populate the contact information you already know about the people you're sending your videoask to!
You can add the following variables to the videoask URL in the code to pass contact name, email, and phone number.
<pre class="wysiwyg-text-align-left">#contact_name=</pre>
<pre class="wysiwyg-text-align-left">#contact_email=</pre>
<pre class="wysiwyg-text-align-left">#contact_phone_number=</pre>
 
For example, in Mailchimp add:
<pre class="wysiwyg-text-align-left">https://www.videoask.com/fiig3o29h?autoplay#contact_name=*|NAME|*&amp;contact_email=*|EMAIL|*</pre>
This way, every individual on your mailing list will receive a unique videoask URL with their contact information. When each person answers your videoask, you'll see their name and email without having asked them to manually include it.
<img src="https://videoask.zendesk.com/hc/article_attachments/360073420511/share_email_5.png" alt="share_email_5.png">

Send a videoask from your own email or marketing tool

Wouldn’t it be nice to use your favorite tool to set up meetings in VideoAsk? If Hubspot is this favorite tool, we’ve got great news: you can now use Hubspot Meetings to embed your meeting link and share it in a videoask.
(You can also schedule meetings using <a href="/help/Schedule-meetings-with-Calendly-also-works-with-Hubspot-Meetings-Squarespace-Acuity-scheduling-" target="_self">Calendly</a> and Squarespace's <a href="/help/Schedule-meetings-with-Acuity" target="_self">Acuity</a> Scheduling app) 
<aside>
Note! You need a paid Hubspot account to use this feature.
</aside>
To add a Hubspot Meetings link to a videoask:
1. Click + New videoask.
<img src="https://videoask.zendesk.com/hc/article_attachments/360059032712/New_videoask.png" alt="New_videoask.png" width="320" height="291">
2. Select Library or Webcam.
<img src="https://videoask.zendesk.com/hc/article_attachments/360059032772/Webcam_Library.png" alt="Webcam_Library.png" width="568" height="691">
3. Choose a video and click Next step. In this example I’ll be using the Pexels video library.
<img src="https://videoask.zendesk.com/hc/article_attachments/360059032852/Hubspot_Pexels.png" alt="Hubspot_Pexels.png">
4. Optionally add some overlay text to explain what your video is about, and click Next step.
<img src="https://videoask.zendesk.com/hc/article_attachments/360059032972/Hubspot_Overlay.png" alt="Hubspot_Overlay.png">
5. Select Calendar as the answer type. 
<img src="https://videoask.zendesk.com/hc/article_attachments/360059195891/Hubspot_Calendar_answertype.png" alt="Hubspot_Calendar_answertype.png">
Now you’ll see a text field where you can paste your meeting link from one of the supported scheduling apps:
<img src="https://videoask.zendesk.com/hc/article_attachments/360059195991/Hubspot_textfield.png" alt="Hubspot_textfield.png">
6. Use your personal Hubspot meeting link or go to Hubspot Meetings and follow the instructions there to create a new account.
<img src="https://videoask.zendesk.com/hc/article_attachments/360059196071/Hubspot_Account.png" alt="Hubspot_Account.png">
7. Create a booking page in Hubspot and copy your personal meeting link.
<img src="https://videoask.zendesk.com/hc/article_attachments/360059196091/Hubspot_Bookingpagelink.png" alt="Hubspot_Bookingpagelink.png">
8. Paste your meeting link in the text field and click Continue.
<img src="https://videoask.zendesk.com/hc/article_attachments/360059033272/Hubspot_pastelink.png" alt="Hubspot_pastelink.png">
9. Adjust your setting and click Create videoask. 
<img src="https://videoask.zendesk.com/hc/article_attachments/360059033292/Hubspot_Create_videoask.png" alt="Hubspot_Create_videoask.png">
All done! People can now see your Hubspot Meetings calendar embedded into your videoask and book appointments with you.

Schedule meetings with Hubspot Meetings

Want a quicker, friendlier way to schedule meetings and appointments? Connect VideoAsk with Calendly and take scheduling to the next level.
(You can also schedule meetings using <a href="/help/Schedule-meetings-with-Hubspot-Meetings" target="_self">Hubspot Meetings</a> and Squarespace's <a href="/help/Schedule-meetings-with-Acuity" target="_self">Acuity</a> Scheduling app) 
Calendly is an online scheduling platform that synchronizes with your calendar, and shows your availability to people. Select the Calendar option when creating a new videoask, and people will be able to book a meeting with you in a few clicks.
Here’s what people will see when you share a Calendly invite through VideoAsk:
<img src="https://videoask.zendesk.com/hc/article_attachments/360044477831/Calendly.gif" alt="Calendly.gif">
And here’s how you can create a videoask like the one above and integrate it with Calendly:
1. Hit + New Videoask or + Create your 1st Videoask if this is your first time around.
<img src="https://videoask.zendesk.com/hc/article_attachments/360044478211/MFVA_Create.png" alt="MFVA_Create.png">
2. Select how you want to reach out to people. I’ll select Library from the options below:
<img src="https://videoask.zendesk.com/hc/article_attachments/360044399692/MFVA_Library.png" alt="MFVA_Library.png" width="520" height="612">
3. Add a background video to your videoask. In the example below, I’m using the Pexels library to do this:
<img src="https://videoask.zendesk.com/hc/article_attachments/360044399912/Calendly_Background.png" alt="Calendly_Background.png">
4. Add some overlay text to the video and hit Next Step.
<img src="https://videoask.zendesk.com/hc/article_attachments/360044478911/Calendly_OverlayText.png" alt="Calendly_OverlayText.png">
5. Select Calendar as the answer type:
<img src="https://videoask.zendesk.com/hc/article_attachments/360044400092/Calendar.png" alt="Calendar.png">
6. Now you’ll see a field where you can paste your meeting link. If you don’t have a Calendly account yet, click <a href="https://calendly.com/" target="_blank" rel="noopener">Create one now!</a>
<img src="https://videoask.zendesk.com/hc/article_attachments/360044478971/Calendly_NewAccount.png" alt="Calendly_NewAccount.png">
7. Follow the instructions to create your free Calendly account.
<img src="https://videoask.zendesk.com/hc/article_attachments/360044400172/Calendly_Signup.png" alt="Calendly_Signup.png">
8. Set up an event type in Calendly. In the example below, I’m setting up a 30 minute meeting:
<img src="https://videoask.zendesk.com/hc/article_attachments/360044479011/Calendly_CopyLink.png" alt="Calendly_CopyLink.png">
9. Click Copy Link then copy and paste the Calendly link into your videoask and hit Continue:
<img src="https://videoask.zendesk.com/hc/article_attachments/360044400252/Calendly_PasteLink.png" alt="Calendly_PasteLink.png">
10. Name your videoask, ask for people’s contact details, adjust your colors and language, and hit Create.
<img src="https://videoask.zendesk.com/hc/article_attachments/360044479031/Calendly_Settings.png" alt="Calendly_Settings.png">
11. Now you can share your videoask with people so they can book a meeting with you. Check out <a href="/help/360036300731" target="_blank" rel="noopener">this</a> article to learn about different ways to share a videoask.
That’s it, now you can sit back and wait for the invites to roll in.

Schedule meetings with Calendly

By default, when you use the VideoAsk embed code it loads the widget automatically based on the options specified on <code>window.VIDEOASK_EMBED_CONFIG</code>.
However, there are some situations where you might want to load the widget dynamically using javascript, such as:
<ul>
<li>Load the videoask after a certain user action (ie click a button)</li>
<li>Load a specific videoask depending on the browser language</li>
<li>Show the videoask modal instead of the widget</li>
<li>Display multiple widgets</li>
</ul>
<h2>Using the embed code dynamically with javascript</h2>
To start, first you'll need to load our embed code using the following:
<pre>&lt;script type="text/javascript" src="https://www.videoask.com/embed/embed.js"&gt;&lt;/script&gt;</pre>
 This will expose two global methods:
<table>
<tbody>
<tr>
<td>method</td>
<td> description
</td>
</tr>
<tr>
<td><code>window.videoask.loadEmbed(<a href="#config" target="_self">config</a>, <a href="#callbacks" target="_self">callbacks</a>?)</code></td>
<td>This is the default method. It's used to load the widget.</td>
</tr>
<tr>
<td><code>window.videoask.loadModal(<a href="#config" target="_self">config</a>, <a href="#callbacks" target="_self">callbacks</a>?)</code></td>
<td>This is an alternate method that allows you to load the videoask modal window directly without having to show the widget first. </td>
</tr>
</tbody>
</table>
Example: Modal Window Load - <a href="https://codepen.io/videoaskhelp/pen/eYZEdoo" target="_blank" rel="noopener">See the code</a> <img src="https://videoask.zendesk.com/hc/article_attachments/360068225071/Modal_Window.gif" alt="Modal_Window.gif" width="560" height="356">
Example: Widget with Full Screen Modal Window - <a href="https://codepen.io/videoaskhelp/pen/LYNQKQN" target="_blank" rel="noopener">See the code</a> 
<img src="https://videoask.zendesk.com/hc/article_attachments/360068225251/Widget_with_full_screen_Modal.gif" alt="Widget_with_full_screen_Modal.gif" width="582" height="282"> 
<h2>Alternatives 
</h2>
<h3 id="config">Config</h3>
<table>
<tbody>
<tr>
<td>property</td>
<td>type</td>
<td>required</td>
<td>description</td>
</tr>
<tr>
<td>url</td>
<td>string</td>
<td>true</td>
<td>The URL of the videoask you want to load</td>
</tr>
<tr>
<td><a href="#options" target="_blank" rel="noopener">options</a></td>
<td><a href="#options" target="_blank" rel="noopener">object</a></td>
<td>false</td>
<td> Format and styling choices</td>
</tr>
</tbody>
</table>
<h3> </h3>
<h3 id="options">Options</h3>
Within the VideoAsk app there are a limited number of <a href="/help/Sharing-embedding-your-videoasks" target="_blank" rel="noopener">widget styling</a> choices for size, shape, and position that may be previewed and selected.
The following options are not offered in the widget builder, but may be used for additional customization: 
<table>
<tbody>
<tr>
<td>property</td>
<td>type</td>
<td>required</td>
<td>description</td>
</tr>
<tr>
<td>
<div>
<div>widgetType</div>
</div>
</td>
<td>string</td>
<td>false</td>
<td>Widget size and shape, choose one of the following types:
<div>
<div>VideoThumbnailLarge, VideoThumbnailExtraLarge, VideoThumbnailJumbo, VideoThumbnailWindow, VideoThumbnailWindowSquare, VideoThumbnailWindowTall, VideoThumbnailSmall</div>
</div>
</td>
</tr>
<tr>
<td>
<div>
<div>text</div>
</div>
</td>
<td>string</td>
<td>false</td>
<td>The text overlay on the widget</td>
</tr>
<tr>
<td>
<div>
<div>
<div>
<div>backgroundColor</div>
</div>
</div>
</div>
</td>
<td>string</td>
<td>false </td>
<td>The color of the widget border</td>
</tr>
<tr>
<td>
<div>
<div>
<div>
<div>
<div>
<div>position</div>
</div>
</div>
</div>
</div>
</div>
</td>
<td>string</td>
<td> false</td>
<td>Widget position, choose one of the following: top-left, top-right, bottom-left, bottom-right  </td>
</tr>
<tr>
<td>
<div>
<div>
<div>
<div>
<div>
<div>modalType</div>
</div>
</div>
</div>
</div>
</div>
</td>
<td>string</td>
<td> false</td>
<td> possible values are Side and Fullscreen
</td>
</tr>
</tbody>
</table>
<h3> </h3>
Example: Load Two Widgets, One Circular, One Square - <a href="https://codepen.io/videoaskhelp/pen/oNbamGV" target="_blank" rel="noopener">See the code</a> <img src="https://videoask.zendesk.com/hc/article_attachments/360067433551/Two_Widgets.gif" alt="Two_Widgets.gif" width="473" height="199">
<h2 id="callbacks">Callbacks</h2>
Callbacks can be used to communicate within the browser based on user behavior. They allow the following options:
<table>
<tbody>
<tr>
<td>property</td>
<td>type</td>
<td>required</td>
<td>description</td>
</tr>
<tr>
<td>
<div>
<div>onLoadModal</div>
</div>
</td>
<td>function</td>
<td>false</td>
<td>Called when when modal window is opened</td>
</tr>
<tr>
<td>onCloseModal</td>
<td>function</td>
<td>false</td>
<td>Called when the modal window is closed</td>
</tr>
<tr>
<td>
<div>
<div>onCloseWidget</div>
</div>
</td>
<td>function</td>
<td>false </td>
<td>Called when closable widgets (eg VideoThumbnailWindow) are closed </td>
</tr>
<tr>
<td>
<div>
<div>onMessage</div>
</div>
</td>
<td>function</td>
<td>false</td>
<td>Called each time the <a href="#h_01EGNB6MB5KS4XC7JETNMFDEY6" target="_blank" rel="noopener">videoask sends a message</a>
</td>
</tr>
</tbody>
</table>
 
Example: Click Button or Link to See Modal Videoask - <a href="https://codepen.io/videoaskhelp/pen/LYGgqjM" target="_blank" rel="noopener">See the code</a> <img src="https://videoask.zendesk.com/hc/article_attachments/360067217792/Click_Link_to_See_Modal.gif" alt="Click_Link_to_See_Modal.gif" width="605" height="293">
<h2>Listening to messages </h2>
Embedded videoasks notify their parent windows of special events during the response flow. As a developer, you can subscribe to these messages to extract information or change the state of your app.
Videoasks use <a href="https://developer.mozilla.org/en-US/docs/Web/API/Window/postMessage" rel="nofollow"><code>window.postMessage()</code></a> to post events to the parent window. Our message data payload are JavaScript objects which always include a property named <code>type</code> whose value starts with <code>videoask_</code>, but that might also include extra properties depending on the event type.
<h2 id="h_01EGNB6MB5KS4XC7JETNMFDEY6">VideoAsk message types</h2>
<table>
<tbody>
<tr>
<td>type</td>
<td>description</td>
</tr>
<tr>
<td>videoask_contact_created</td>
<td>Videoask loaded and contact was created</td>
</tr>
<tr>
<td>videoask_question_presented</td>
<td>A question was presented</td>
</tr>
<tr>
<td>videoask_question_submitted</td>
<td>A question's answer was submitted</td>
</tr>
<tr>
<td>videoask_contact_updated</td>
<td>The contact details were updated</td>
</tr>
<tr>
<td>videoask_submitted</td>
<td> Videoask completed (either the goodbye screen was shown or there was redirection)</td>
</tr>
</tbody>
</table>
If you're using the embed code, you can use the <a href="#callbacks" target="_blank" rel="noopener">onMessage callback</a> to listen for these messages.
Otherwise, if you're using just an iframe, you can use a piece of code like this:
<pre>const isVideoaskMessage = message =&gt; 
 message.origin === "https://www.videoask.com" &amp;&amp;
 message.data &amp;&amp;
 message.data.type &amp;&amp;
 message.data.type.startsWith("videoask_")

window.addEventListener("message", message =&gt; {
 if (!isVideoaskMessage(message)) {
 return
 }

 console.log("got videoask message", message.data)
});</pre>
See it in action in this demo: <a href="https://glitch.com/~videoask-embed-message" target="_blank" rel="noopener">https://glitch.com/~videoask-embed-message</a>
<h2>Code Snippet Library</h2>
<a href="https://glitch.com/edit/#!/full-page-videoask?path=index.html%3A15%3A11" target="_blank" rel="noopener">Recommended full page embed</a>
<a href="https://codepen.io/videoaskhelp/pen/rNeJEwg" target="_blank" rel="noopener">Don't display widget for people who have already dismissed it</a>
<a href="https://codepen.io/videoaskhelp/pen/eYZEdoo" target="_blank" rel="noopener">Modal window on load (instead of widget)</a>
<a href="https://codepen.io/videoaskhelp/pen/LYNQKQN" target="_blank" rel="noopener">Widget with fullscreen modal</a>
<a href="https://codepen.io/videoaskhelp/pen/Vwarwmy" target="_blank" rel="noopener">Load widget by browser language</a>
<a href="https://codepen.io/videoaskhelp/pen/oNbamGV" target="_blank" rel="noopener">Two widgets </a>
<a href="https://codepen.io/videoaskhelp/pen/rNeZwyw" target="_blank" rel="noopener">Jumbo widget</a>
<a href="https://codepen.io/videoaskhelp/pen/MWKPLEO" target="_blank" rel="noopener">Delay widget popup</a>
<a href="https://codepen.io/videoaskhelp/pen/LYGgqjM" target="_blank" rel="noopener">Click button to display videoask</a>
<a href="https://codepen.io/videoaskhelp/pen/vYGLZjP" target="_blank" rel="noopener">Embed with rounded corners</a>
<a href="https://codepen.io/videoaskhelp/pen/PoNrLqv" target="_blank" rel="noopener">Close widget when used with load embed</a>
<a href="https://codepen.io/videoaskhelp/pen/MWeJrap" target="_blank" rel="noopener">Display widget on every page except this one</a> (and <a href="https://videoask-exclude-page.glitch.me/page-a" target="_blank" rel="noopener">demo</a>)
<a href="https://codepen.io/videoaskhelp/pen/VwaXRaY" target="_blank" rel="noopener">Hide widget on mobile</a>

Advanced embed options

Once you've collected answers to your videoasks, you can share your entire videoask's inbox! Don't want to share everything? No problem... just share content which belongs to a specific tag. With this feature you can create a tag-specific videoask playlists!
In order to share your inbox, you'll need to make your answers shareable (public). <a href="https://www.videoask.com/help/share-your-answers" target="_blank" rel="noopener">Learn how</a>!
 
<h1>To share your videoask’s entire inbox:</h1>
1. Select the videoask you’d like to share 
<img src="https://videoask.zendesk.com/hc/article_attachments/360067477431/Screen_Shot_2020-09-02_at_2.56_1.png" alt="Screen_Shot_2020-09-02_at_2.56_1.png" width="296" height="1021">
2. Click to view any of the answers you’ve received  
<img src="https://videoask.zendesk.com/hc/article_attachments/360067262192/Screen_Shot_2020-09-02_at_2.58_1.png" alt="Screen_Shot_2020-09-02_at_2.58_1.png" width="591" height="341">
3. Click the share button for that answer 
<img src="https://videoask.zendesk.com/hc/article_attachments/360067262052/Group_142.png" alt="Group_142.png" width="242" height="366"> 
4. You’ll see Share all interactions (from your videoask)
<img style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;" src="https://videoask.zendesk.com/hc/article_attachments/360067477411/Group_146.png" alt="Group_146.png" width="404" height="467">
<ul>
<li>If you toggle the switch off and set the answer to private, people will see the following screen when they open the link:</li>
</ul>
<img src="https://videoask.zendesk.com/hc/article_attachments/360056347211/Share_your_responses_Private.png" alt="Share_your_responses_Private.png" width="476" height="331">
<ul>
<li>If you toggle off the switch on, you can share a link with a view of the whole inbox:</li>
</ul>
<img src="https://videoask.zendesk.com/hc/article_attachments/360067477451/share_inbox_3.gif" alt="share_inbox_3.gif">
 
<ul>
<li>You can also choose whether to Include replies or not</li>
</ul>
<img src="https://videoask.zendesk.com/hc/article_attachments/360067265912/Group_143.png" alt="Group_143.png" width="363" height="199"> 
<ul>
<li style="list-style-type: none;">
<ul>
<li>If you toggle Include replies to on, the link to your shared inbox will also include any subsequent replies to the initial answers you collected.</li>
</ul>
</li>
</ul>
<img src="https://videoask.zendesk.com/hc/article_attachments/360067480331/Screen_Shot_2020-09-02_at_3.53.51_PM.png" alt="Screen_Shot_2020-09-02_at_3.53.51_PM.png" width="583" height="290">
<ul>
<li style="list-style-type: none;">
<ul>
<li>If you toggle Include replies to off, only the initial answers will appear in the share inbox link.
</li>
</ul>
</li>
</ul>
<img src="https://videoask.zendesk.com/hc/article_attachments/360067264952/Screen_Shot_2020-09-02_at_3.54.04_PM.png" alt="Screen_Shot_2020-09-02_at_3.54.04_PM.png" width="588" height="291">
 
<h2 class="wysiwyg-text-align-left">You can share your inbox with all filters:</h2>
The default view will be the Everyone tag, with the option to view by each tag.
<img src="https://videoask.zendesk.com/hc/article_attachments/360067262232/share_inbox_1.gif" alt="share_inbox_1.gif" width="560" height="272">
<h3 class="wysiwyg-text-align-left"> </h3>
<h2 class="wysiwyg-text-align-left">You can share your inbox with a default filter:</h2>
The default view will be the tag you choose,  with the option to view by the other tags.
<ul>
<li class="wysiwyg-text-align-left"> Click on Default tag (filter) to show </li>
</ul>
<img style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;" src="https://videoask.zendesk.com/hc/article_attachments/360067262092/Group_144.png" alt="Group_144.png" width="405" height="468">
<ul>
<li class="wysiwyg-text-align-left"> and select the tag (filter) you'd like to appear by default</li>
</ul>
<img src="https://videoask.zendesk.com/hc/article_attachments/360067262132/Group_147.png" alt="Group_147.png" width="273" height="303">
<ul>
<li>this will provide a different URL that will show the default tag (filter) view</li>
</ul>
<img src="https://videoask.zendesk.com/hc/article_attachments/360067266832/Group_151.png" alt="Group_151.png" width="412" height="218">
<ul>
<li class="wysiwyg-text-align-left">You can also decide whether to Hide all other tags or not</li>
</ul>
<img src="https://videoask.zendesk.com/hc/article_attachments/360067262152/Group_148.png" alt="Group_148.png" width="510" height="270">
<ul>
<li class="wysiwyg-text-align-left" style="list-style-type: none;">
<ul>
<li class="wysiwyg-text-align-left">If you toggle on the switch to Hide all other tags, the URL for the Default tag (filter) will show only the tag you have selected as the default tag. </li>
</ul>
</li>
</ul>
In this example, only the interactions tagged as "feedback" will appear
<img src="https://videoask.zendesk.com/hc/article_attachments/360067262212/share_inbox_2.gif" alt="share_inbox_2.gif" width="677" height="329">
<ul>
<li class="wysiwyg-text-align-left" style="list-style-type: none;">
<ul>
<li class="wysiwyg-text-align-left">If you toggle off the switch to Hide all other tags, the URL for the Default tag (filter) can be view by each tag.</li>
</ul>
</li>
</ul>
In this example, the interactions tagged as "feedback" will appear by default, and other tags can be viewed
<img src="https://videoask.zendesk.com/hc/article_attachments/360067267612/share_inbox_3.gif" alt="share_inbox_3.gif" width="677" height="329">
 
 
<h1>To embed your entire videoask inbox:</h1>
You can embed your videoask inbox into your webpage by using our iframe embed code and inserting the share inbox URL where "https://www.videoask.com/SHARE_URL" is:
<pre class="c-mrkdwn__pre" data-stringify-type="pre">&lt;iframe src="<a class="c-link" href="https://www.videoask.com/SHARE_URL" target="_blank" rel="noopener noreferrer" data-stringify-link="https://www.videoask.com/SHARE_URL" data-sk="tooltip_parent">https://www.videoask.com/SHARE_URL</a>" allow="camera *; microphone *; autoplay *; encrypted-media *;" width="100%" height="600px" style="border: none; border-radius: 24px" &gt; &lt;/iframe&gt;</pre>

Share and embed your entire inbox (and filter by tag)

What is VideoAsk?
VideoAsk is a simple and effective way to get closer to your audience. Record a video straight from your phone or computer, share the link, then wait for the answers to roll in. No forms, no chatbots—just you.
How does VideoAsk work?
Record yourself asking a question/s, and then send that as a videoask to your audience. People can open the videoask, and answer you using video, audio or text (as well as multiple choice or calendar selection), from their phone or computer. All the answers are saved in your VideoAsk account for you to view and reply to at your leisure, via video. <a href="/help/360035946652" target="_self">Here's</a> a full guide to making a videoask.
How can I sign up for VideoAsk?
You can sign up using the link at the top of this page, or just click <a href="https://www.videoask.com/app/signup" target="_self">here</a>. All you need is an email address to get started with a free account.
What kind of devices can I use?
You can create videoasks using our <a href="https://www.videoask.com/app" target="_self">web-app</a> on your Windows, Mac computer or Android device or use our <a href="https://apps.apple.com/es/app/videoask/id1438100370?l=en" target="_self">native iPhone app</a>.
What browsers are supported?
Your audience can answer videoasks directly on all major browsers with some caveats on Safari and Chrome on iOS (which does not support audio recording) 
Safari desktop does not currently support MediaRecorder API which we use for video capture. Safari iOS and some Android custom browsers will default to the native camera app for video uploads.
However, you can switch on <a href="/help/360044119891" target="_self">'Live Recording'</a> which enables Safari to record video directly inside the browser. How long can a VideoAsk be?
Each videoask step can be up to 2 minutes long (unless you upload your own video).
Respondents that answer your videoask have by default 2 minutes of recording time per step. If you are on the Grow plan, you can increase the answer length up to 5 minutes.
Can I send multiple questions to people?
Yes! You can create a multi-step videoask, with sequential question. If you are on the GROW plan, you can add conditional logic to route respondents to different steps based on their multiple choice answer.
How can I share my videoask?
There are a few ways to share your videoask. Every one you create has its own URL, and anyone who clicks on that link can answer your videoask for as long as it's live. You can also embed a videoask on your website as an iframe or as a <a href="https://www.videoask.com/embed-widget" target="_self">widget</a>. Learn more about sharing your videoask <a href="https://www.videoask.com/help/embed/sharing-embedding-your-videoasks" target="_blank" rel="noopener">here</a>!
Can I remove VideoAsk branding?
Yes, on our BRAND paid plan. See all of our plans <a href="https://www.videoask.com/pricing" target="_self">here</a>.

Frequently asked questions

VideoAsk branding is displayed on your videos by default, but if you’re on a <a href="https://www.videoask.com/pricing" target="_blank" rel="noopener">Brand</a> plan or above, you can turn it off with a few clicks. 
Here’s how:
1. Select a videoask and go to its Settings.
<img src="https://videoask.zendesk.com/hc/article_attachments/360069655612/Group_169.png" alt="Group_169.png" width="561" height="490">
2. Click the dropdown arrow next to Branding. Now you'll see your branding options:
<img src="https://videoask.zendesk.com/hc/article_attachments/360069883871/Group_170.png" alt="Group_170.png" width="646" height="356">
3. Select No branding to remove the default VideoAsk branding.
Your changes are saved automatically, and you can check out the preview of your whitelabelled videoask:
<img src="https://videoask.zendesk.com/hc/article_attachments/360069883891/Group_171.png" alt="Group_171.png" width="622" height="343">
<aside>
Note: This change only applies to the selected videoask, so you have to remove branding from each of your videoasks separately.
</aside>

How to remove VideoAsk branding

Control how your respondents view and interact with your videoask from the advanced settings panel. 
 
<h2>To get to advanced settings: </h2>
1. Go to your videoask Settings 
<img src="https://videoask.zendesk.com/hc/article_attachments/360065950652/Group_140.png" alt="Group_140.png" width="508" height="246">
2. Select the Advanced tab. You'll see all the options you can adjust here. Keep reading to learn about each one!
<img src="https://videoask.zendesk.com/hc/article_attachments/360074199152/2020-10-26_16-19-22.png" alt="2020-10-26_16-19-22.png" width="476" height="996">
<h2>Show Video Controls</h2>
Show/hide the video controls (time stamp, fast forward and video fit) at the top of your videoask.
<table class="wysiwyg-indent1" style="height: 44px; width: 600px; margin-right: auto; margin-left: auto;">
<tbody>
<tr>
<td class="wysiwyg-text-align-center" style="width: 291px; text-align: center; vertical-align: middle;"><img src="https://videoask.zendesk.com/hc/article_attachments/360065957591/Screen_Shot_2020-08-24_at_4.03_2.png" alt="Screen_Shot_2020-08-24_at_4.03_2.png" width="291" height="49"></td>
<td class="wysiwyg-text-align-center" style="width: 286px; text-align: center; vertical-align: middle;"><img src="https://videoask.zendesk.com/hc/article_attachments/360065957611/Screen_Shot_2020-08-24_at_4.04_1.png" alt="Screen_Shot_2020-08-24_at_4.04_1.png" width="292" height="49"></td>
</tr>
<tr>
<td class="wysiwyg-text-align-center" style="width: 291px; text-align: center; vertical-align: middle;"><img src="https://videoask.zendesk.com/hc/article_attachments/360065826052/video_control_off.gif" alt="video_control_off.gif" width="268" height="258"></td>
<td class="wysiwyg-text-align-center" style="width: 286px; text-align: center; vertical-align: middle;"><img src="https://videoask.zendesk.com/hc/article_attachments/360065825972/video_control_on.gif" alt="video_control_on.gif" width="268" height="258"></td>
</tr>
</tbody>
</table>
 
<h2>Pause auto-play</h2>
By default videoasks auto-play on mute. Pause auto-play to freeze the first video so respondents must push play to see and hear the video.
<table class=" wysiwyg-indent1 wysiwyg-text-align-center" style="height: 44px; width: 605px; margin-right: auto; margin-left: auto;">
<tbody>
<tr>
<td class="wysiwyg-text-align-center" style="width: 291px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360065950672/Screen_Shot_2020-08-24_at_4.03_3.png" alt="Screen_Shot_2020-08-24_at_4.03_3.png" width="291" height="54"></td>
<td class="wysiwyg-text-align-center" style="width: 291px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360065950712/Screen_Shot_2020-08-24_at_4.04_2.png" alt="Screen_Shot_2020-08-24_at_4.04_2.png" width="291" height="53"></td>
</tr>
<tr>
<td class="wysiwyg-text-align-center" style="width: 291px;"> <img src="https://videoask.zendesk.com/hc/article_attachments/360065949592/pause_autoplay_off.gif" alt="pause_autoplay_off.gif" width="267" height="257">
</td>
<td class="wysiwyg-text-align-center" style="width: 291px;"> <img src="https://videoask.zendesk.com/hc/article_attachments/360066166671/pause_autoplay_on.gif" alt="pause_autoplay_on.gif" width="268" height="258">
</td>
</tr>
</tbody>
</table>
<h2 class="wysiwyg-text-align-left">Oversize the video button</h2>
Encourage video recording by increasing the size of the video option or keep all response option buttons the same size.
<table class="wysiwyg-indent1 wysiwyg-text-align-center" style="height: 217px; width: 605px; margin-right: auto; margin-left: auto;">
<tbody>
<tr style="height: 56px;">
<td class="wysiwyg-text-align-center" style="width: 291px; height: 56px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360066167751/Screen_Shot_2020-08-24_at_4.03_4.png" alt="Screen_Shot_2020-08-24_at_4.03_4.png"></td>
<td class="wysiwyg-text-align-center" style="width: 291px; height: 56px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360065950752/Screen_Shot_2020-08-24_at_4.04_3.png" alt="Screen_Shot_2020-08-24_at_4.04_3.png"></td>
</tr>
<tr style="height: 161px;">
<td class="wysiwyg-text-align-center" style="width: 291px; height: 161px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360066168031/oversized_video_off.png" alt="oversized_video_off.png" width="284" height="154"></td>
<td class="wysiwyg-text-align-center" style="width: 291px; height: 161px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360066168011/oversized_video_on.png" alt="oversized_video_on.png" width="287" height="156"></td>
</tr>
</tbody>
</table>
<h2 class="wysiwyg-text-align-left">Show videoask title</h2>
Show/hide the title on the first step of your videoask.
Note: this option only works if there is no other overlay text.
<table class="wysiwyg-indent1 wysiwyg-text-align-center" style="height: 320px; width: 605px; margin-right: auto; margin-left: auto;">
<tbody>
<tr style="height: 84px;">
<td class="wysiwyg-text-align-center" style="width: 291px; height: 84px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360066167771/Screen_Shot_2020-08-24_at_4.03_5.png" alt="Screen_Shot_2020-08-24_at_4.03_5.png"></td>
<td class="wysiwyg-text-align-center" style="width: 291px; height: 84px;">
<img src="https://videoask.zendesk.com/hc/article_attachments/360065950792/Screen_Shot_2020-08-24_at_4.04_4.png" alt="Screen_Shot_2020-08-24_at_4.04_4.png">
</td>
</tr>
<tr style="height: 236px;">
<td class="wysiwyg-text-align-center" style="width: 291px; height: 236px;"> <img src="https://videoask.zendesk.com/hc/article_attachments/360066168191/show_title_off.gif" alt="show_title_off.gif" width="240" height="231">
</td>
<td class="wysiwyg-text-align-center" style="width: 291px; height: 236px;"> <img src="https://videoask.zendesk.com/hc/article_attachments/360066168171/show_title_on.gif" alt="show_title_on.gif" width="240" height="231">
</td>
</tr>
</tbody>
</table>
<h2 class="wysiwyg-text-align-left">Button Border Radius</h2>
Control the border radius of all filled buttons (except circular confirmation buttons when recording video or audio)
<table class="wysiwyg-indent1 wysiwyg-text-align-center" style="height: 200px; width: 832px; margin-right: auto; margin-left: auto;">
<tbody>
<tr style="height: 59px;">
<td class="wysiwyg-text-align-center" style="width: 259px; height: 59px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360068981551/Screen_Shot_2020-09-15_at_12.06-1.png" alt="Screen_Shot_2020-09-15_at_12.06-1.png"></td>
<td class="wysiwyg-text-align-center" style="width: 271px; height: 59px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360068759452/Screen_Shot_2020-09-15_at_12.06.png" alt="Screen_Shot_2020-09-15_at_12.06.png"></td>
<td class="wysiwyg-text-align-center" style="width: 268px; height: 59px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360068759432/Screen_Shot_2020-09-15_at_12.06_1.png" alt="Screen_Shot_2020-09-15_at_12.06_1.png"></td>
</tr>
<tr style="height: 141px;">
<td class="wysiwyg-text-align-center" style="width: 259px; height: 141px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360068981871/Screen_Shot_2020-09-15_at_12.24.png" alt="Screen_Shot_2020-09-15_at_12.24.png"></td>
<td class="wysiwyg-text-align-center" style="width: 271px; height: 141px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360068759692/Screen_Shot_2020-09-15_at_12.24-1.png" alt="Screen_Shot_2020-09-15_at_12.24-1.png" width="261" height="130"></td>
<td class="wysiwyg-text-align-center" style="width: 268px; height: 141px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360068981851/Screen_Shot_2020-09-15_at_12.24-2.png" alt="Screen_Shot_2020-09-15_at_12.24-2.png" width="262" height="130"></td>
</tr>
</tbody>
</table>
<h2 class="wysiwyg-text-align-left">Transcription Settings:</h2>
You can select the language spoken in your videoasks so that they are more accurately transcribed.
<img src="https://videoask.zendesk.com/hc/article_attachments/360072358031/2020-10-09_14-41-56.png" alt="2020-10-09_14-41-56.png" width="318" height="131">
Note: Transcriptions are generated directly after uploading or recording a video to your videoask. If you update the transcription language after adding videos, you will need to re-upload or re-record your videos in order for the chosen language to applied to the transcription. 
You can also activate Filter profanities to detect inappropriate language and filter it out of your captions.
 
You can learn more about editing transcriptions and captions <a href="https://www.videoask.com/help/video-audio/edit-video-transcripts-and-captions" target="_self">here</a>. 
<h2 class="wysiwyg-text-align-left">Overlay Text Settings</h2>
<h2 class="wysiwyg-text-align-left">Color</h2>
Change the color of your overlay text (the text on top of your video). Add a background color for more contrast.
<table class="wysiwyg-indent1 wysiwyg-text-align-center" style="height: 44px; width: 605px; margin-right: auto; margin-left: auto;">
<tbody>
<tr>
<td class="wysiwyg-text-align-center" style="width: 291px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360065950732/Screen_Shot_2020-08-24_at_4.03_8.png" alt="Screen_Shot_2020-08-24_at_4.03_8.png"></td>
<td class="wysiwyg-text-align-center" style="width: 291px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360065950832/Screen_Shot_2020-08-24_at_4.04_7.png" alt="Screen_Shot_2020-08-24_at_4.04_7.png"></td>
</tr>
<tr>
<td class="wysiwyg-text-align-center" style="width: 291px;">
<img src="https://videoask.zendesk.com/hc/article_attachments/360066167831/overlay_color_white.gif" alt="overlay_color_white.gif" width="240" height="231"> </td>
<td class="wysiwyg-text-align-center" style="width: 291px;">
<img src="https://videoask.zendesk.com/hc/article_attachments/360065950932/overlay_color_red.gif" alt="overlay_color_red.gif" width="240" height="231"> </td>
</tr>
</tbody>
</table>
<h2 class="wysiwyg-text-align-left">Close overlay text button</h2>
Show/hide the X button that allows respondents to dismiss overlay text.
<table class="wysiwyg-indent1 wysiwyg-text-align-center" style="height: 44px; width: 605px; margin-right: auto; margin-left: auto;">
<tbody>
<tr>
<td class="wysiwyg-text-align-center" style="width: 291px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360066167791/Screen_Shot_2020-08-24_at_4.03_7.png" alt="Screen_Shot_2020-08-24_at_4.03_7.png"></td>
<td class="wysiwyg-text-align-center" style="width: 291px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360065950812/Screen_Shot_2020-08-24_at_4.04_6.png" alt="Screen_Shot_2020-08-24_at_4.04_6.png"></td>
</tr>
<tr>
<td class="wysiwyg-text-align-center" style="width: 291px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360066167891/show_close_text_button_off.gif" alt="show_close_text_button_off.gif"></td>
<td class="wysiwyg-text-align-center" style="width: 291px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360065951012/show_close_text_button_on.gif" alt="show_close_text_button_on.gif"></td>
</tr>
</tbody>
</table>

Explore the advanced settings of your videoask

Looking to white-label your VideoAsk URLs using your own subdomain? If you are on the BRAND plan, you can white-label your videoask URLs by pointing the CNAME of your subdomain to VideoAsk. For the purposes of this article we assume that you are using a subdomain for your videoasks (e.g. whatever.yourdomain.com), but you can also use a top-level domain (e.g. yourdomain.com) if you desire.
<h2>Add a CNAME record</h2>
Point the CNAME of your subdomain (or domain) to the subdomain "alias.videoask.com” by following these steps:
1. Sign in to your account with your domain host provider (GoDaddy, Siteground, etc). 
2. Locate the page on your domain host provider where your domain's DNS records are managed. (The page will be called something like DNS Management, Name Server Management, or Advanced Settings.)
3. Locate the CNAME records for the subdomain you want to use. You may already have one or more records resembling:<img src="https://videoask.zendesk.com/hc/article_attachments/360063636131/mceclip3.png" alt="mceclip3.png">
4. Add a new CNAME record for your subdomain (e.g. ask.yourdomain.com) making sure it points to: alias.videoask.com
5. Save your changes and wait up to 24hrs for the new DNS information to propagate.
6. In the meantime, go back to your VideoAsk account and add your subdomain (e.g. ask.yourdomain.com) to <a href="https://www.videoask.com/help/add-your-logo-to-a-videoask" target="_blank" rel="noopener">a brand you have created</a>.
Note: this setting is only available in the web app.
<h2 class="wysiwyg-text-align-left">Add a custom domain to your brand</h2>
1. Go to Settings
<img src="https://videoask.zendesk.com/hc/article_attachments/360068980771/Group_163.png" alt="Group_163.png" width="275" height="96">
2. Select the brand you want to add DNS white-labeling to and click Edit or + Add brand
<img src="https://videoask.zendesk.com/hc/article_attachments/360073041191/2020-10-15_16-38-43.png" alt="2020-10-15_16-38-43.png" width="550" height="110">
3. Enter the subdomain where you will be displaying your videoasks.
<img src="https://videoask.zendesk.com/hc/article_attachments/360063792711/mceclip0.png" alt="mceclip0.png" width="437" height="254">
4. Once we detect your subdomain resolves to alias.videoask.com the status will be set to green and you're ready to rock. (Remember that this can take up to 24 hours for DNS information to propagate once you've made your changes on your domain hosting provider.)
<img src="https://videoask.zendesk.com/hc/article_attachments/360063638572/mceclip1.png" alt="mceclip1.png" width="444" height="257">
<h2 class="wysiwyg-text-align-left">SSL Certificates</h2>
An SSL certificate will automatically be generated for any custom domain pointed to alias.videoask.com.
To trigger the creation of an SSL certificate:
1. Follow the steps above and wait until the custom domain status shows green.
2. Load a videoask with this brand.
That's it! All videoasks with your brand will now have a securely branded url (ie https://ask.yourdomain.com/jdontjik).
<h2>Custom Domain Content</h2>
Once whitelabeled, no other content aside from branded videoasks can be served or displayed on your custom domain.
The bare domain (e.g. https://ask.yourdomain.com) will redirect to your brand's redirect url.

Domain Whitelabeling

To keep your videoasks and inboxes tidy, you can delete unnecessary responses or entire videoasks. Just make sure you really don't need them - deletions cannot be reversed! 
<h2>Delete a videoask</h2>
1. Click the three vertical dots next to your videoask
<img src="https://videoask.zendesk.com/hc/article_attachments/360074970151/2020-10-30_10-31-44.png" alt="2020-10-30_10-31-44.png" width="329" height="247">
2. From the videoask menu, select Delete
<img src="https://videoask.zendesk.com/hc/article_attachments/360074740972/2020-10-30_10-26-44.png" alt="2020-10-30_10-26-44.png" width="307" height="467">
3. To verify you really want to delete your videoask, type its name 
<img src="https://videoask.zendesk.com/hc/article_attachments/360074741332/2020-10-30_10-27-02.png" alt="2020-10-30_10-27-02.png" width="470" height="447">
4. If you're 100% sure you want to delete, click Yes, delete it
<img src="https://videoask.zendesk.com/hc/article_attachments/360074970291/2020-10-30_10-27-18.png" alt="2020-10-30_10-27-18.png" width="483" height="461">
Note: This cannot be undone.
<h2>Delete a response</h2>
1. Select the videoask you want to manage
<img src="https://videoask.zendesk.com/hc/article_attachments/360074741632/2020-10-30_10-38-59.png" alt="2020-10-30_10-38-59.png" width="565" height="398">
2. Click the three vertical dots on the response you want to delete
<img src="https://videoask.zendesk.com/hc/article_attachments/360074970571/2020-10-30_10-37-38.png" alt="2020-10-30_10-37-38.png" width="537" height="324">
3. Select Delete
<img src="https://videoask.zendesk.com/hc/article_attachments/360074741672/2020-10-30_10-37-17.png" alt="2020-10-30_10-37-17.png" width="543" height="296">
3. If you're 100% sure you want to delete this response, click Yes, delete it
<img src="https://videoask.zendesk.com/hc/article_attachments/360074970591/2020-10-30_10-38-17.png" alt="2020-10-30_10-38-17.png" width="554" height="334">
Note: This cannot be undone.

How to delete responses and videoasks

If you reuse your brand on different videoasks and want to stay consistent in videoask appearance, then creating default brand settings will save you time. 
Don't have a brand yet? <a href="https://www.videoask.com/help/branding/add-your-logo-to-a-videoask" target="_self">Learn how to set up a brand</a>.
<h2>Set default brand language, colors and button shape</h2>
1. From your user menu, select your organization's Overview
<img src="https://videoask.zendesk.com/hc/article_attachments/360072514432/2020-10-12_17-37-38.png" alt="2020-10-12_17-37-38.png" width="492" height="514">
2. Select a brand to set default settings for it
<img src="https://videoask.zendesk.com/hc/article_attachments/360072752151/2020-10-13_17-26-15.png" alt="2020-10-13_17-26-15.png" width="490" height="532">
3. Choose a default language
<img src="https://videoask.zendesk.com/hc/article_attachments/360072751731/2020-10-13_17-22-31.png" alt="2020-10-13_17-22-31.png" width="521" height="336">
4. Select default videoask colors
<img src="https://videoask.zendesk.com/hc/article_attachments/360072751831/2020-10-13_17-22-05.png" alt="2020-10-13_17-22-05.png" width="537" height="414">
5. Set a default button border radius<img src="https://videoask.zendesk.com/hc/article_attachments/360072514092/2020-10-13_17-22-58.png" alt="2020-10-13_17-22-58.png" width="533" height="340">
That's it! Now whenever you select this brand, these settings will be applied to your videoasks.
Explore other <a href="https://www.videoask.com/help/embed/explore-the-advanced-settings-of-your-videoask" target="_self">advanced settings</a> for your videoask.

Create default brand settings

When you’re on the <a href="https://www.videoask.com/pricing" target="_blank" rel="noopener">Grow or Brand plan</a> and someone completes your videoask they will see this end screen by default:
<img src="https://videoask.zendesk.com/hc/article_attachments/360076442712/end_screen_1.png" alt="end_screen_1.png" width="632" height="308">
If you’d like to edit this end screen you can do so by customizing your videoask’s text. To learn more about customizing your videoask’s language and texts, <a href="https://www.videoask.com/help/customization/create-and-edit-custom-languages-for-your-videoask" target="_blank" rel="noopener">check out this article. </a>
<h2>To customize the text for your end screen:</h2>
1. Select a videoask and go to Settings
<img src="https://videoask.zendesk.com/hc/article_attachments/360076652291/interface_text_6.png" alt="interface_text_6.png" width="463" height="207">
2. Click Customize text next to the Language section.
<img src="https://videoask.zendesk.com/hc/article_attachments/360076435892/interface_text_2.png" alt="interface_text_2.png" width="464" height="812">
3. Name your custom language, select the base language, and hit Create. (You can name your custom language anything you'd like!)
<img src="https://videoask.zendesk.com/hc/article_attachments/360076657831/end_screen_4.png" alt="end_screen_4.png" width="629" height="267">
4. Now you’ll see all the text elements of your videoask interface. Scroll down to VideoAsk last step success message (1) and (2) to edit the end screen text.
Note: You can edit both those fields with up to 140 characters and use emojis.
<img src="https://videoask.zendesk.com/hc/article_attachments/360076448432/end_screen_5.png" alt="end_screen_5.png">
5. When you are finished editing, make sure to click Save custom language.
<img src="https://videoask.zendesk.com/hc/article_attachments/360076448452/end_screen_6.png" alt="end_screen_6.png" width="639" height="348">
Now your end screen will display your custom text:
<img src="https://videoask.zendesk.com/hc/article_attachments/360076657931/end_screen_8.png" alt="end_screen_8.png">
<h2>Change the color of the end screen’s background:</h2>
1. Select a videoask and go to Settings
<img src="https://videoask.zendesk.com/hc/article_attachments/360076652291/interface_text_6.png" alt="interface_text_6.png" width="463" height="207">
2. Change the Primary Color to whatever color you’d like
<img src="https://videoask.zendesk.com/hc/article_attachments/360076442732/end_screen_3.png" alt="end_screen_3.png">
This will set the color for all first-level interactive elements (like buttons) as well as the background color for your end screen
<img src="https://videoask.zendesk.com/hc/article_attachments/360076657911/end_screen_7.png" alt="end_screen_7.png">

Customize the end screen of your videoask

Once you've created and <a href="https://www.videoask.com/help/embed/sharing-embedding-your-videoasks" target="_self">shared your videoask</a>, you'll want to see and reply to responses you receive.
<iframe src="//fast.wistia.com/embed/iframe/dwp76l1vwu" width="560" height="315" frameborder="0" allowfullscreen=""></iframe>
<h2>View responses and reply</h2>
When you login, by default your interactions feed will be displayed. 
<img src="https://videoask.zendesk.com/hc/article_attachments/360075384032/2020-11-04_18-13-02.png" alt="2020-11-04_18-13-02.png">
The interactions feed show all the responses to all your videoasks, with the most recent responses at the top. The feed will automatically update as soon as any new response arrives, but to manually refresh it click the refresh icon.
<img src="https://videoask.zendesk.com/hc/article_attachments/360075593451/2020-11-04_18-21-13.png" alt="2020-11-04_18-21-13.png" width="503" height="660">
To view all the responses from a specific videoask, select it.
<img src="https://videoask.zendesk.com/hc/article_attachments/360075590551/2020-11-04_18-18-54.png" alt="2020-11-04_18-18-54.png" width="392" height="813">
This will open up your videoask inbox. If you have not yet received any responses, your inbox will give you options to access the videoask <a href="https://www.videoask.com/help/embed/explore-the-advanced-settings-of-your-videoask" target="_self">settings</a>, <a href="https://www.videoask.com/help/embed/sharing-embedding-your-videoasks" target="_self">share</a>, <a href="https://www.videoask.com/help/tracking/connect-google-analytics-google-tag-manager-and-facebook-pixel" target="_self">connect tools</a>, and <a href="https://www.videoask.com/help/how-it-works/create-a-multi-step-videoask" target="_self">add more steps</a>.
<img src="https://videoask.zendesk.com/hc/article_attachments/360075589011/2020-11-04_17-55-39.png" alt="2020-11-04_17-55-39.png">
Once you receive responses to your videoask, these will display in your inbox in the order they are received.
Select a response to view the answers to each step.
<img src="https://videoask.zendesk.com/hc/article_attachments/360075374532/2020-11-04_17-58-51.png" alt="2020-11-04_17-58-51.png">
If it is a <a href="https://www.videoask.com/help/how-it-works/create-a-multi-step-videoask" target="_self">multi step videoask</a>, click each step to view its answer.
<img src="https://videoask.zendesk.com/hc/article_attachments/360075394592/2020-11-04_18-28-20.png" alt="2020-11-04_18-28-20.png" width="658" height="611">
Click All interactions to return to the interactions feed.
<img src="https://videoask.zendesk.com/hc/article_attachments/360075373892/2020-11-04_17-54-42.png" alt="2020-11-04_17-54-42.png" width="347" height="694">
<h2>Send a reply</h2>
If the respondent has left their <a href="https://www.videoask.com/help/how-it-works/collect-contact-details-from-your-respondents" target="_self">contact details</a>, you can reply with a video to continue the conversation.
1. To start your response, click Reply
<img src="https://videoask.zendesk.com/hc/article_attachments/360075577411/2020-11-04_17-58-51.png" alt="2020-11-04_17-58-51.png" width="609" height="356">
2. If you would like to use a script, toggle + Notes to type any prompts you need to remember.
<img src="https://videoask.zendesk.com/hc/article_attachments/360075599191/2020-11-04_18-41-03.png" alt="2020-11-04_18-41-03.png">
3. If you would like to respond with a screenshare instead of recording yourself, select Record your screen at the top of your screen
<img src="https://videoask.zendesk.com/hc/article_attachments/360075397032/2020-11-04_18-44-31.png" alt="2020-11-04_18-44-31.png" width="375" height="189">
4. When you are ready, click Record to start recording your video
<img src="https://videoask.zendesk.com/hc/article_attachments/360075598311/2020-11-04_18-31-26.png" alt="2020-11-04_18-31-26.png">
Pro tip: Use the spacebar on your keyboard to start and stop recordings and keep your eyes on the camera the entire way through!
5. Review your video. If you're happy with it, select Yes. If not, select No to rerecord.
<img src="https://videoask.zendesk.com/hc/article_attachments/360075396552/2020-11-04_18-31-57.png" alt="2020-11-04_18-31-57.png">
6. Add overlay text to your response if desired, including links.
<img src="https://videoask.zendesk.com/hc/article_attachments/360075597891/2020-11-04_18-32-47.png" alt="2020-11-04_18-32-47.png">
7. If you include overlay text, you can choose the text size, when the text will appear, and whether to darken the video for better readability.
<img src="https://videoask.zendesk.com/hc/article_attachments/360075397212/2020-11-04_18-34-16.png" alt="2020-11-04_18-34-16.png">
8. Choose whether to send your video response as fit or fill. Fill videos will take up the entire frame, fit videos will show the entire width of the video.
<img src="https://videoask.zendesk.com/hc/article_attachments/360075397332/2020-11-04_18-53-28.png" alt="2020-11-04_18-53-28.png" width="615" height="310">
9. Choose the <a href="https://www.videoask.com/help/how-it-works/set-reply-answer-type" target="_self">Answer type</a>. An Open answer allows a respondent to reply to you with a text, audio or video message. If you don't want to allow them to reply, choose Button as the answer type and add button text and a link.
<img src="https://videoask.zendesk.com/hc/article_attachments/360075397432/2020-11-04_18-56-15.png" alt="2020-11-04_18-56-15.png" width="637" height="321">
10. When you are ready, click Send reply
<img src="https://videoask.zendesk.com/hc/article_attachments/360075397472/2020-11-04_18-34-16.png" alt="2020-11-04_18-34-16.png">
Note: Your reply may take a moment to upload, depending on the speed of your connection. Do not close your browser window or tab until the upload has finished or else your respondent may receive a reply with an empty video file.
<img src="https://videoask.zendesk.com/hc/article_attachments/360075397592/2020-11-04_18-39-22.png" alt="2020-11-04_18-39-22.png" width="512" height="258">
Once you have sent your reply, it will appear in your conversation with your respondent.
<img src="https://videoask.zendesk.com/hc/article_attachments/360075600051/2020-11-04_18-39-46.png" alt="2020-11-04_18-39-46.png" width="639" height="396">

View your answers and reply to your respondents

Have you already created the perfect videoask? Wouldn’t it be nice to just repurpose it and start collecting new answers? The solution to this is simply duplicating your videoask. 
To duplicate a videoask:
1. Click the three dots next to the videoask you want to duplicate.
<img src="https://videoask.zendesk.com/hc/article_attachments/360058002752/Duplicate_Dropdown.png" alt="Duplicate_Dropdown.png" width="300" height="779">
2. Click Duplicate.
<img src="https://videoask.zendesk.com/hc/article_attachments/360058002792/Duplicate_Copy.png" alt="Duplicate_Copy.png">
The duplicate instantly shows up in the list of your videoasks as a copy of the original. 
If you’re duplicating a multi step videoask, duplicating will copy all of its steps. However, duplicating doesn’t copy the answers you’ve already collected.

Duplicate your videoask

If you would like to "close" a videoask to stop receiving replies or redirect respondents after they view your response, this can be done by choosing the reply answer type.
<h1>To set the answer type:</h1>
1. Record your reply
2. Switch the answer type from Open to Button
<img src="https://videoask.zendesk.com/hc/article_attachments/360068451671/Choose_button.png" alt="Choose_button.png">
3. Enter the button text and button link or Link to a videoask
<img src="https://videoask.zendesk.com/hc/article_attachments/360068256712/Link_to_videoask.png" alt="Link_to_videoask.png">
4. To link to a videoask, Select one of your existing videoasks
<img src="https://videoask.zendesk.com/hc/article_attachments/360068256792/Choose_videoask.png" alt="Choose_videoask.png" width="363" height="333">
5. Hit Send! :)

Set reply answer type

Are you looking for a way to reach out to people in a personal way online? With VideoAsk, you can record yourself asking a question, and send it to people who can answer in the same way. Read on to find out how to strike up a personalized video conversation.
<iframe src="//fast.wistia.com/embed/iframe/086vwzyz24" width="560" height="315" frameborder="0" allowfullscreen=""></iframe>
<h2>To create your first videoask</h2>
1. Sign in and click + New Videoask.
<img src="https://videoask.zendesk.com/hc/article_attachments/360067673532/Group_158.png" alt="Group_158.png">
Now you’ll see two options:
 <img src="https://videoask.zendesk.com/hc/article_attachments/360067673492/Screen_Shot_2020-09-07_at_1.17.00_PM.png" alt="Screen_Shot_2020-09-07_at_1.17.00_PM.png">
 
2. Click Record a video to record yourself asking a question! This is a great way to make your interactions more human.
3. Optionally, toggle the +Notes switch to enable speaker notes for yourself.
<img src="https://videoask.zendesk.com/hc/article_attachments/360067876071/MFV_3_1.png" alt="MFV_3_1.png" width="651" height="374">
<h3 class="wysiwyg-text-align-center">Tip: You can write anything here that might be helpful while recording. The final video won’t show these notes, it’s just your personal prompt box. </h3>
4. Hit the big red Record button to start recording.
3, 2, 1… action!
You now have up to 2 minutes to ask your first question. Don’t worry though, you don’t have to be a one take wonder to get it right. 
5. Click No to give it another go, or Yes if you’re ready to share your videoask with the world.
<img src="https://videoask.zendesk.com/hc/article_attachments/360067876091/MFV_4_1.png" alt="MFV_4_1.png" width="572" height="317">
6. You can add some overlay text to your video:
<img src="https://videoask.zendesk.com/hc/article_attachments/360067673752/Screen_Shot_2020-09-07_at_1.28.51_PM.png" alt="Screen_Shot_2020-09-07_at_1.28.51_PM.png" width="605" height="286">
People watching your videoask will see this text while playing your video. You can take a look at what the video will look like with the text in the preview area.
You can choose to turn on fit video here. This will make sure that entire video is shown by disabling auto-cropping.
<table class=" wysiwyg-text-align-center" style="height: 336px;" width="717">
<tbody>
<tr style="height: 66px;">
<td style="width: 347px; height: 66px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360067674192/Screen_Shot_2020-09-07_at_1.51.02_PM.png" alt="Screen_Shot_2020-09-07_at_1.51.02_PM.png" width="331" height="61"></td>
<td style="width: 347px; height: 66px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360067674212/Screen_Shot_2020-09-07_at_1.51.08_PM.png" alt="Screen_Shot_2020-09-07_at_1.51.08_PM.png" width="341" height="60"></td>
</tr>
<tr style="height: 270px;">
<td style="width: 347px; height: 270px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360067674252/Screen_Shot_2020-09-07_at_1.51.57_PM.png" alt="Screen_Shot_2020-09-07_at_1.51.57_PM.png" width="336" height="265"></td>
<td class="wysiwyg-text-align-center" style="width: 347px; height: 270px;"><img src="https://videoask.zendesk.com/hc/article_attachments/360067674232/Screen_Shot_2020-09-07_at_1.51.15_PM.png" alt="Screen_Shot_2020-09-07_at_1.51.15_PM.png" width="335" height="260"></td>
</tr>
</tbody>
</table>
7. Then select Next step.
8. Choose how you want people to answer your question:
<img src="https://videoask.zendesk.com/hc/article_attachments/360067673792/Screen_Shot_2020-09-07_at_1.30.09_PM.png" alt="Screen_Shot_2020-09-07_at_1.30.09_PM.png" width="622" height="296">
a. Click Open and toggle the switches to select how you want people to answer your question. You can let them choose between Video, Audio and Text, or only enable one or two of these options.
<img src="https://videoask.zendesk.com/hc/article_attachments/360067673812/Screen_Shot_2020-09-07_at_1.30.53_PM.png" alt="Screen_Shot_2020-09-07_at_1.30.53_PM.png" width="613" height="268">
You can also set a <a href="/help/360036298791" target="_blank" rel="noopener">time limit</a> on video or audio answers (up to 5 minutes) if you're on the <a href="https://www.videoask.com/pricing" target="_self">Brand plan</a>
b. Click Multiple-Choice to post your videoask as a multiple choice question. 
<img src="https://videoask.zendesk.com/hc/article_attachments/360067673852/Screen_Shot_2020-09-07_at_1.32.03_PM.png" alt="Screen_Shot_2020-09-07_at_1.32.03_PM.png" width="646" height="309">
<ul>
<li>
Click +Add another choice to add more options. You can have up to twenty six choices
</li>
<li>You can choose to Enable multiple selection.</li>
<li>You can also opt to Skip data collection if you don't want to collect answers on this step (this can be great when using the multiple-choice answer type as a navigational tool through your videoask)</li>
</ul>
c. Click Calendar to use our calendar integrations to set up a meeting.
<img src="https://videoask.zendesk.com/hc/article_attachments/360067876271/Group_159.png" alt="Group_159.png" width="592" height="273">
You can read more about integrating with <a href="/help/360037038992" target="_blank" rel="noopener">Calendly</a>, <a href="/help/360044708591" target="_blank" rel="noopener">Hubspot Meetings</a>, and <a href="/help/360044714231" target="_blank" rel="noopener">Acuity Scheduling</a>.
d. Click Net Promoter Score to collect NPS Feedback. You can read more <a href="/help/360045666172" target="_self">here</a>! (Note: this is a premium feature that is only available for users on the <a href="https://www.videoask.com/pricing" target="_self">Grow or Brand plans</a>.
<img src="https://videoask.zendesk.com/hc/article_attachments/360067876431/Screen_Shot_2020-09-07_at_1.45.39_PM.png" alt="Screen_Shot_2020-09-07_at_1.45.39_PM.png" width="650" height="287"> 
9. When you’re done, click Continue.
10. It’s time to customize your videoask. You can give it a title, choose to <a href="/help/360040307492" target="_blank" rel="noopener">request contact details</a> and <a href="/help/360048783832" target="_blank" rel="noopener">consent</a> from your respondents, select its <a href="/help/360041763611" target="_self">language</a>, and customize its colors. If you're on the <a href="https://www.videoask.com/pricing" target="_self">Brand plan</a>, you can also <a href="/help/360041508551" target="_self">edit the branding</a>. 
<img src="https://videoask.zendesk.com/hc/article_attachments/360067876691/Screen_Shot_2020-09-07_at_1.56.50_PM.png" alt="Screen_Shot_2020-09-07_at_1.56.50_PM.png" width="664" height="371">
11. Hit Create videoask when you feel like you’re ready to share your videoask with the world.
For more ways to create a videoask:
<ul>
<li>Find out how to upload videos and GIFs <a href="/help/Upload-a-video-or-GIF" target="_self">here</a>.</li>
<li>Check out <a href="/help/Create-a-multi-step-videoask" target="_self">this</a> article about creating multi step videoasks.</li>
</ul>

My first videoask

Track events and engagement with your videoasks using Google Analytics, Google Tag Manager and Facebook Pixel.
To connect these apps:
1. Once you have created your videoask, click Connect 
<img src="https://videoask.zendesk.com/hc/article_attachments/360071016872/connect_apps.png" alt="connect_apps.png" width="526" height="166">
2. Select Connect for the platform you'd like to use for tracking your videoask performance
<img src="https://videoask.zendesk.com/hc/article_attachments/360071016852/connect_google_analytics.png" alt="connect_google_analytics.png">
3. To connect Google Analytics, copy and paste your <a href="https://support.google.com/analytics/answer/7372977" target="_blank" rel="noopener">tracking ID</a> and hit Save
<img src="https://videoask.zendesk.com/hc/article_attachments/360071016912/save_tracking_code.png" alt="save_tracking_code.png" width="631" height="238">
4. To connect Google Tag Manager, copy and paste the <a href="https://support.google.com/tagmanager/answer/6103696?hl=en" target="_blank" rel="noopener">container ID</a> from your account and hit Save
<img src="https://videoask.zendesk.com/hc/article_attachments/360071016752/connect_google_tag_manager.png" alt="connect_google_tag_manager.png" width="664" height="243">
5. To connect Facebook Pixel, copy and paste your Pixel ID from your Facebook Business Manager account and hit Save
<img src="https://videoask.zendesk.com/hc/article_attachments/360071190591/facebook_pixel_connect.png" alt="facebook_pixel_connect.png" width="678" height="238">
That's it! If everything is set up properly for each of your respective accounts, then you can now track engagement with your videoasks on each of these platforms.
To remove or update, simply hit Disconnect and enter the appropriate ID.
<img src="https://videoask.zendesk.com/hc/article_attachments/360071016792/disconnect.png" alt="disconnect.png" width="489" height="577">

Connect Google Analytics, Google Tag Manager and Facebook Pixel

Talking on camera can be tricky, but with a few simple tips anyone can master the art of making great videos. Watch this quick video to learn how to make an interactive and engaging videoask. 
<iframe src="//fast.wistia.com/embed/iframe/wyzbg06asx" width="560" height="315" frameborder="0" allowfullscreen=""></iframe>
Not everyone's a pro at being on camera. With VideoAsk, you don't have to be. Follow these 5 tips to create a videoask that's engaging, interactive, and, well... totally you.
<h1>1. Pick the right space</h1>
<ul>
<li>Avoid dark, dingy corners and harsh backlighting in favor of a bright space with plenty of natural light.</li>
<li>You'll also want a quiet space without too much going on in the background to avoid unwanted distractions.</li>
</ul>
<h1>2. Find your best angle</h1>
<ul>
<li>Find your best angle, and center yourself in the shot.</li>
<li>Computer or laptop cameras will do the trick, but phone cameras are even better. Back cameras are usually higher quality than front cameras, so set up your phone or ask a friend to help you record to get the best shot.</li>
<li>Don't forget, you can also <a href="/help/360039602571" target="_self">upload a video</a> to your videoask instead of recording it on the spot.</li>
</ul>
<h1>3. Get to the point</h1>
<ul>
<li>You want viewers to get to the good stuff as soon as they hit play.</li>
<li>Start talking immediately after the countdown to avoid that dreaded dead second before your videoask starts playing.</li>
<li>If you're worried about forgetting what to say, you can include speaker notes to prompt you. If you have more than one question to ask, break it up into steps to keep the flow of your videoask.</li>
</ul>
<h1>4. Be yourself</h1>
<ul>
<li>VideoAsk is all about keeping it real. You can find a balance between being casual and professional to really compel your audience to answer your VideoAsk.</li>
<li>Sit up straight, smile, and speak clearly to keep people engaged.</li>
<li>It's okay to have speaker notes, but don't stick too strictly to a script. This is your chance to show your audience who you really are– use it!</li>
</ul>
<h1>5. Spice it up! </h1>
<ul>
<li>You don't have to be all work and no play. Get creative with your videoask to add your own personal touch.</li>
<li>Use props, or include a special guest to really grab people's attention. If you're really camera shy, you don't even have to show your face. Remember, the sky's the limit with VideoAsk.</li>
</ul>
 
Follow these tips, and you're on your way to becoming a VideoAsk aficionado. Because the best interface is your face.

5 tips for making a better videoask

If you’re on a <a href="https://www.videoask.com/pricing" target="_blank" rel="noopener">Brand</a> or above plan, you can control the length of video or audio answers people give to your videoasks.
For a new videoask:
1. Create a new videoask and select Open as the answer type. 
2. Select Video or Audio as one of the formats.
3. Toggle the Video/Audio length switch. 
<img src="https://videoask.zendesk.com/hc/article_attachments/360043115992/MFVA_Control_Length.png" alt="MFVA_Control_Length.png">
4. Enter a numeric value as the maximum length of audio and video answers.
The unit used is seconds, and the largest number you can enter is 300, so an answer can be up to 5 minutes long.
5. Click Continue, adjust your settings, and hit Create. 
For an existing videoask:
1. Select a videoask with an Open type question and click Edit this Videoask.
<img src="https://videoask.zendesk.com/hc/article_attachments/360043150571/MFVA_Edit.png" alt="MFVA_Edit.png" width="609" height="533">
2. Click Edit this step.
<img src="https://videoask.zendesk.com/hc/article_attachments/360043150651/MFVA_Edit_Step.png" alt="MFVA_Edit_Step.png">
3. Go to the Answer section.
<img src="https://videoask.zendesk.com/hc/article_attachments/360043585791/MFVA_ControlLength.png" alt="MFVA_ControlLength.png">
4. Toggle the Video/Audio length switch and enter a limit.
5. Click Update.
When people start recording their audio or video answer, they'll see a timer counting down from the number of seconds you set as the answer limit to zero.

Control the length of video or audio answers

Use Conditional Logic in your <a href="https://www.videoask.com/help/how-it-works/create-a-multi-step-videoask" target="_blank" rel="noopener">multi step</a> videoasks to skip steps or to take people down a different path depending on their answers to previous questions (ie "choose your own adventure!". 
<iframe src="//fast.wistia.com/embed/iframe/t498iyj17c" width="560" height="315" frameborder="0" allowfullscreen=""></iframe>
<h2>To use conditional logic:</h2>
1. In a <a href="https://www.videoask.com/help/how-it-works/create-a-multi-step-videoask" target="_self">multi step videoask</a> go to Edit this videoask
<img src="https://videoask.zendesk.com/hc/article_attachments/360077592552/2020-11-24_14-26-04.png" alt="2020-11-24_14-26-04.png" width="529" height="173">
2. This will show you all the steps of your videoask and give you the option to customize the logic for each step.
<img src="https://videoask.zendesk.com/hc/article_attachments/360077593292/2020-11-24_14-26-17.png" alt="2020-11-24_14-26-17.png">
To change the logic for a step, click the dropdown arrow next to a condition to see available options:
<h3 class="wysiwyg-text-align-center"><img src="https://videoask.zendesk.com/hc/article_attachments/360077768811/2020-11-24_14-34-30.png" alt="2020-11-24_14-34-30.png" width="600" height="1095"></h3>
3. Select another step from the dropdown menu to jump users forwards or backwards in your videoask flow. Alternatively, you can send them to the end of your videoask by selecting the <a href="https://www.videoask.com/help/customization/customize-the-end-screen-of-your-videoask" target="_blank" rel="noopener">Goodbye screen</a> or <a href="https://www.videoask.com/help/customization/redirect-to-a-webpage" target="_self">Redirect to URL</a>.
Tip: Conditional logic works best with multiple choice questions. For example, if someone answers No to a Yes/No question, you can skip follow up questions.

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