Do you want to send your Videoask data straight to a web app or URL? If you’re on a Grow or above plan, you can set up Webhooks to receive notifications when messages are sent or received via your videoask.
What are Webhooks?
Webhooks are notifications sent automatically when triggered by a specific event.
For VideoAsk, this event is a message from a respondent or the creator of a videoask. The notification containing the response data will be sent immediately to your Webhook URL.
Please note that Webhooks are an advanced feature intended for those who know how to work with them. We can’t provide detailed instructions for code development or troubleshooting.
View our Webhook API documentation to learn more.
How to set up Webhooks
Select the videoask you want to integrate with a Webhook and click Connect
In your Connect panel, select Webhooks
Click Connect
Type the address of your Target URL into the text field. You can use https://requestbin.com to collect test submissions.
Toggle the switches to choose which events trigger notifications and click Save.
- form_response is triggered when a videoask is completed/abandoned and all audio or video media has been transcoded
- form_response_transcribe triggers when a videoask has been completed or abandoned and all media has been transcribed
- form_author_message is triggered when a message is created by you, the videoask creator
- form_contact_message is triggered when a message is created by a contact
To test your Webhook, click View delivieries
Click Send test response
Now watch your notifications roll in!
Add more Webhooks
If you want to add more Webhooks, just click Connect next to Add another Webhook, and repeat the steps above.
Edit or delete a Webhook
If you want to change an existing Webhook or remove it completely:
Click Edit next to your Webhook.
Make any desired changes and click Save to update your Webhook. Or click Delete this webhook to remove it from your videoask.
