Video helps you see, hear, and understand your customers like never before.
Without feedback from your customers, it’s hard to understand how to bring value to current customers or future ones.
Using video to gather customer feedback helps you create a more sincere connection and gain deeper customer insights.
Asking for feedback should fit smoothly into your customer journey. VideoAsk makes it easy to request feedback, at the perfect time for your customers.
Simply share your request by embedding it in emails or texts, or just share the link. In one just click, respondents can answer.
VideoAsk enables you to collect all responses in the same place, in the same format.
Start hearing what your customers have to say and implement the feedback back into your business.
Use an NPS® (Net Promoter Score) to get face to face with your customers & take the pulse of your business like never before.
Simply record your NPS® questions, share your link and then track your NPS® score in-app. You can even get in touch with respondents to follow up and find out more.
With VideoAsk I can see and hear my clients, and then get useful feedback, great testimonials, and deeper insights.
Ramonica Plishett — Coach @ The Bold Chick
Add several questions within the same videoask to get feedback on specific points. Show people different follow-up videos based on their answers.