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Experiencing problems? Try these troubleshooting steps.

How It Works

My first videoask Create a multi step videoask See all

Responses

Answer Types Change the answer type for a videoask step See all

Video & Audio

Select your video footage source Download your videos See all

Sharing

Restrict access to your videoask with a passcode Share your videoask See all

Branding

Add your brand and logo to a videoask How to set up a custom domain in VideoAsk See all

Tracking

Add variables to a URL redirect Add UTM tracking to your videoasks See all

Embed

Embed a videoask as an iframe on a webpage Embed a videoask widget See all

Customization

Change the language of your videoask Customize interface text and create custom languages See all

Integrations

Import contact details from Typeform to VideoAsk VideoAsk Integrations See all

Account Management

Monthly and yearly plans: What's the difference?How are video processing minutes calculated?See all

Troubleshooting

Troubleshoot your videoask How to get help See all

Tips & Inspiration

Offer a discount code to capture respondents' contact details Capture leads by giving access to an e-book or guide See all

What is VideoAsk?

Getting started with VideoAsk

5 recording tips for a better videoask

Video creation process for entrepreneurs

5 pro hacks to get the most out of VideoAsk

How to be more confident on camera

Interactive video for better personalization

Sharing your videoask

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