The Mom Test

How to set up reliable feedback loops that work and get actionable customer insights.

16:00
English
300+ ENROLLED
MCSB

Rob Fitzpatrick

Main Takeaway

To get useful feedback, set up the conversation correctly.

What you'll learn

How to talk to customers the right way

How to gain real customer insights

How to understand your customers better

About Rob

Rob has been an entrepreneur for more than fourteen years and has written three books about his business learnings. His books are taught at top universities like Columbia and Harvard Business School. He is a YCombinator alumni, and has built products used globally by brands such as Sony and MTV. 

Learn how to get feedback you can actually use.

Interactive video?

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