Track events and engagement with your videoasks using Google Analytics, Google Tag Manager and Facebook Pixel.
Connecting your VideoAsk to these tools will track four events:
<ul>
<li>videoask_presented (your videoask has loaded/displayed)</li>
<li>question_submitted (a respondent completed a step of your videoask)</li>
<li>videoask_submitted (a respondent completed your videoask)</li>
<li>lead_generated (a respondent completed the contact collection form in your videoask)</li>
</ul>
<h2>To connect these apps:</h2>
<div class="step">1Once you have created your videoask, click Connect </div>
<img src="https://videoask.zendesk.com/hc/article_attachments/360071016872/connect_apps.png" alt="connect_apps.png" width="526" height="166">
2. Select Connect for the platform you'd like to use for tracking your videoask performance
<img src="https://videoask.zendesk.com/hc/article_attachments/360071016852/connect_google_analytics.png" alt="connect_google_analytics.png">
<div class="step">3To connect Google Analytics, copy and paste your <a href="https://support.google.com/analytics/answer/7372977" target="_blank" rel="noopener">tracking ID</a> and hit Save</div>
<img src="https://videoask.zendesk.com/hc/article_attachments/360071016912/save_tracking_code.png" alt="save_tracking_code.png" width="631" height="238">
<div class="step">4To connect Google Tag Manager, copy and paste the <a href="https://support.google.com/tagmanager/answer/6103696?hl=en" target="_blank" rel="noopener">container ID</a> from your account and hit Save</div>
<img src="https://videoask.zendesk.com/hc/article_attachments/360071016752/connect_google_tag_manager.png" alt="connect_google_tag_manager.png" width="664" height="243">
5. To connect Facebook Pixel, copy and paste your Pixel ID from your Facebook Business Manager account and hit Save
<img src="https://videoask.zendesk.com/hc/article_attachments/360071190591/facebook_pixel_connect.png" alt="facebook_pixel_connect.png" width="678" height="238">
That's it! If everything is set up properly for each of your respective accounts, then you can now track engagement with your videoasks on each of these platforms.
To remove or update, simply hit Disconnect and enter the appropriate ID.
<img src="https://videoask.zendesk.com/hc/article_attachments/360071016792/disconnect.png" alt="disconnect.png" width="489" height="577">

Connect Google Analytics, Google Tag Manager and Facebook Pixel

If you want to use a spreadsheet to track the responses you receive in VideoAsk, you can send response data to Google Sheets.
Once connected, a new row will automatically be added to your Google Sheet every time you receive a new response to your videoask.
Interested in importing existing videoask data to Google Sheets or Excel? Learn how to <a href="https://www.videoask.com/help/tracking/export-responses-to-a-csv-or-xlsx-file" target="_blank" rel="noopener">download a .csv or .xlsx file</a>.
<h2>Connect your videoask to Google Sheets</h2>
Note: Sheet columns will align with the number and order of steps saved when the connection is set up. If you add or change the order of steps in your videoask, you will need to disconnect and reconnect to a new sheet (and copy/paste to reorganize old data accordingly).
<div class="step">1From your videoask, click Connect</div>
<img src="https://videoask.zendesk.com/hc/article_attachments/360090398572/2021-03-23_10-57-33.png" alt="2021-03-23_10-57-33.png" width="406" height="139">
<div class="step">2Scroll down the list of integrations until you see Google Sheets. Click Connect</div>
<img src="https://videoask.zendesk.com/hc/article_attachments/360083902692/2021-01-27_17-44-04.png" alt="2021-01-27_17-44-04.png" width="635" height="302">
<div class="step">3Click New authentication</div>
<img src="https://videoask.zendesk.com/hc/article_attachments/360090398912/2021-03-22_09-45-45.png" alt="2021-03-22_09-45-45.png" width="497" height="474">
<div class="step">4This will open a pop up window where you will be prompted to sign in or select your Google account. Select which Google account you want to use.</div>
<img src="https://videoask.zendesk.com/hc/article_attachments/360090452252/2021-03-22_09-46-16.png" alt="2021-03-22_09-46-16.png" width="362" height="359">
<div class="step">5You will now be prompted to authorize the connection between VideoAsk and Google. Click Allow.</div>
<img src="https://videoask.zendesk.com/hc/article_attachments/360090426711/2021-03-22_09-46-26.png" alt="2021-03-22_09-46-26.png" width="446" height="528">
<div class="step">6Once permission has been granted, the pop up window will close. In VideoAsk, click Next. </div>
<img src="https://videoask.zendesk.com/hc/article_attachments/360083903212/2021-01-28_13-44-49.png" alt="2021-01-28_13-44-49.png" width="559" height="386">
<div class="step">7You have the option of sending your responses to an existing Google Sheet or creating a new one. Select which option you want to use from the dropdown menu.</div>
<img src="https://videoask.zendesk.com/hc/article_attachments/360090427191/2021-03-22_09-47-18.png" alt="2021-03-22_09-47-18.png" width="512" height="490">
<div class="step">8If you have selected to create a new Sheet, give your Sheet a name.</div>
<img src="https://videoask.zendesk.com/hc/article_attachments/360083904832/2021-01-28_13-46-36.png" alt="2021-01-28_13-46-36.png" width="561" height="386">
<div class="step">9Click Finish</div>
<img src="https://videoask.zendesk.com/hc/article_attachments/360083978651/2021-01-28_13-46-36.png" alt="2021-01-28_13-46-36.png" width="576" height="395">
That's it! Now any new responses you receive to your videoask will create a new row in the Google Sheet you have selected.
Note: Responses will appear in a secondary tab on your sheet. If you have selected an existing sheet upon setup, the data in your primary sheet (the first tab) will not be overwritten.
<img src="https://videoask.zendesk.com/hc/article_attachments/360090455672/2021-03-23_17-04-00.png" alt="2021-03-23_17-04-00.png" width="666" height="352">
If you want to stop sending responses to Google Sheets, just click Disconnect at any time.
<img src="https://videoask.zendesk.com/hc/article_attachments/360083904612/2021-01-28_13-43-05.png" alt="2021-01-28_13-43-05.png" width="650" height="93">
If you would like to use alternate tools like Airtable to automatically track the responses you receive, this can be done via our <a href="https://www.videoask.com/help/connect-videoask-to-hundreds-of-other-apps-with-zapier" target="_self">Zapier integration</a>.

Send your responses to Google Sheets

<a href="https://zapier.com/apps/APP/integrations" target="_self">Zapier</a> lets you connect Videoask to 1,500+ other web services. Automated connections called Zaps, set up in minutes with no coding, can automate your day-to-day tasks and build workflows between apps that otherwise wouldn't be possible.
Each Zap has one app as the Trigger, where your information comes from and which causes one or more Actions in other apps, where your data gets sent automatically. 
<h1>Getting Started with Zapier</h1>
Sign up for a free <a href="https://zapier.com/apps/APP/integrations" target="_self">Zapier</a> account, from there you can jump right in. If you have any additional questions, you can reach out to contact@zapier.com.
<h1>How do I connect Videoask to Zapier?</h1>
<div class="step">1Sign in to your Videoask account, select the videoask you want to add a Zap to and click Connect.</div>
<img src="https://videoask.zendesk.com/hc/article_attachments/360051545411/Connect.png" alt="Connect.png">
<div class="step">2Click Connect on Zapier.com in the connect panel.</div>
<img src="https://videoask.zendesk.com/hc/article_attachments/360051546771/Connect_on_Zapier.png" alt="Connect_on_Zapier.png" width="399" height="541">
<div class="step">3Click Connect to 2000+ Apps or select an app from the list.</div>
<img src="https://videoask.zendesk.com/hc/article_attachments/360051546851/Zapier_Connect_Apps.png" alt="Zapier_Connect_Apps.png">
<div class="step">4Now choose VideoAsk as the app and New Response or New Response (with transcription) as the trigger event and hit Continue.</div>
<img src="https://videoask.zendesk.com/hc/article_attachments/360051433932/VA_App_TriggerEvent.png" alt="VA_App_TriggerEvent.png">
<div class="step">5Select your VideoAsk account and click Continue.</div>
<img src="https://videoask.zendesk.com/hc/article_attachments/360051546931/Zapier_Select_VA_Account.png" alt="Zapier_Select_VA_Account.png">
<div class="step">6Select the videoask you want to add a Zap to and click Continue.</div>
<img src="https://videoask.zendesk.com/hc/article_attachments/360051433972/Select_VA.png" alt="Select_VA.png">
<div class="step">7Test your data by selecting Test &amp; Review or Test &amp; Continue. You can also skip this step by clicking Skip Test.</div>
<img src="https://videoask.zendesk.com/hc/article_attachments/360051546991/TestData_VA.png" alt="TestData_VA.png">
<div class="step">8Now you’ll see some sample data pulled in from your videoask. You can click See More Samples to do just that, or Done Editing to move on to the next step.</div>
<img src="https://videoask.zendesk.com/hc/article_attachments/360051547291/VA_Samples.png" alt="VA_Samples.png">
9. Nice, you’re done with setting up the first part of your Zap.  Hover over the second part and click Edit to set up where to send data from your videoask.
<img src="https://videoask.zendesk.com/hc/article_attachments/360051434372/PartTwo.png" alt="PartTwo.png">
<div class="step">10Select an app from the list. In this example we’ll create a Zap using Google Sheets.</div>
<img src="https://videoask.zendesk.com/hc/article_attachments/360051547391/SelectApp_GoogleSheets.png" alt="SelectApp_GoogleSheets.png">
<div class="step">11Choose an app and an event and hit Continue. In the example below, a new response to your videoask will create a new row in Google Sheets.</div>
<img src="https://videoask.zendesk.com/hc/article_attachments/360051547551/GSh_App_TriggerEvent.png" alt="GSh_App_TriggerEvent.png">
<div class="step">12Select the email address of your Google Sheets account and click Continue.</div>
<img src="https://videoask.zendesk.com/hc/article_attachments/360051434512/Zapier_Select_Google_Account.png" alt="Zapier_Select_Google_Account.png">
<div class="step">13Select the Drive, Spreadsheet and Worksheet you want to use and click Continue.</div>
<img src="https://videoask.zendesk.com/hc/article_attachments/360051547791/Drive_Spreadsheet_Worksheet.png" alt="Drive_Spreadsheet_Worksheet.png">
<div class="step">14Head to the Test Data section to check if your Zap is working properly.</div>
<img src="https://videoask.zendesk.com/hc/article_attachments/360051434572/SendData.png" alt="SendData.png">
Here you can test the integration by sending some data to your chosen app. This is what a successful test looks like:
<img src="https://videoask.zendesk.com/hc/article_attachments/360051547891/SuccessfulTest.png" alt="SuccessfulTest.png">
<div class="step">15You’re all set! All you have to do is toggle the switch in the top right corner or at the bottom of the editor to activate the integration.</div>
<img src="https://videoask.zendesk.com/hc/article_attachments/360051547911/Zapier_ToggleSwitch.png" alt="Zapier_ToggleSwitch.png">
Now you’ll see the new Zap in your list of integrations, where you can activate or deactivate a Zap by toggling the switch.
<img src="https://videoask.zendesk.com/hc/article_attachments/360051434672/AppList.png" alt="AppList.png">

Connect Videoask to hundreds of other apps with Zapier

Once you begin receiving responses to your videoask, you may want to track or analyze them in Google Sheets or Excel. If you're on a <a href="https://www.videoask.com/pricing" target="_blank" rel="noopener">paid plan</a> you can download responses as a .csv or .xlsx file for analysis in your favorite tool.
To automatically send responses to Google Sheets when you receive them, learn how to connect your videoask using our <a href="https://www.videoask.com/help/integrations/360056214791-send-your-responses-to-google-sheets" target="_blank" rel="noopener">Google Sheets integration</a>.
Note: Basic metrics and step by step results are available in your <a href="https://www.videoask.com/help/tracking/360045160871-view-your-metrics-and-answers-per-step" target="_blank" rel="noopener">metrics dashboard</a>.
<h2>Download the responses of your videoask</h2>
<div class="step">1From your videoask inbox, click Export answers to a .csv or .xlsx file</div>
<img src="https://videoask.zendesk.com/hc/article_attachments/360090457112/2021-03-23_17-21-27.png" alt="2021-03-23_17-21-27.png" width="432" height="136">
<div class="step">2Choose your file type</div>
<img src="https://videoask.zendesk.com/hc/article_attachments/360090431811/2021-03-23_17-22-23.png" alt="2021-03-23_17-22-23.png" width="448" height="434">
<div class="step">3Select whether to include replies in your export. Replies are the messages sent back and forth between your respondent after their initial response.</div>
<img src="https://videoask.zendesk.com/hc/article_attachments/360090432091/2021-03-23_17-25-28.png" alt="2021-03-23_17-25-28.png" width="448" height="439">
<div class="step">4If you would like to download only a subset of your responses from a specific date, toggle Filter by date on. Click the calendar to edit the dates.</div>
<img src="https://videoask.zendesk.com/hc/article_attachments/360090457712/2021-03-23_17-26-28.png" alt="2021-03-23_17-26-28.png" width="456" height="506">
Select the date presets of Last week, Last month, or Last year. Or select a custom date range by clicking on the calendar. When ready, click Apply.
<img src="https://videoask.zendesk.com/hc/article_attachments/360090432331/2021-03-23_17-26-01.png" alt="2021-03-23_17-26-01.png" width="418" height="334">
<div class="step">5Click Download to start downloading your file. </div>
<img src="https://videoask.zendesk.com/hc/article_attachments/360090432471/2021-03-23_17-26-54.png" alt="2021-03-23_17-26-54.png" width="438" height="481">
Note: If you are downloading a high volume of responses, this may take a few moments.
<div class="step">6Open with your preferred spreadsheet software and analyze away! </div>
<img src="https://videoask.zendesk.com/hc/article_attachments/360069902012/csv_export.png" alt="csv_export.png">
The following information will be displayed on your spreadsheet:
<ul>
<li>Date and time of response submission</li>
<li>Respondent name</li>
<li>Respondent contact details (if enabled)</li>
<li>Question answers for each step</li>
<li>Video and audio transcriptions</li>
<li>Media urls for video and audio responses</li>
<li>Media urls for file uploads (Note: these links will expire 7 days after submission)</li>
</ul>

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Connect Google Analytics, Google Tag Manager and Facebook Pixel

To connect these apps: