Experiencing problems? Try these troubleshooting steps.

Embed a videoask widget

Looking for a more personal alternative to a chatbot? The VideoAsk widget helps you welcome and interact with site visitors in a truly personalized way.

When embedded, the videoask widget will float at the bottom of your page or throughout your site until clicked on to activate. Once activated site visitors can complete your videoask without leaving the page.

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If you want to leverage the power of both a chatbot and VideoAsk, check out our Intercom integration.

Widgets are a really effective way to display forms and other interactive elements without disrupting your site visitors' experience. They do, however, need to be clicked for a visitor to see your videoask.

If you would like to display a videoask embedded directly into your page's content, learn how to embed a videoask with an iframe.   

Note: You must have a valid SSL certificate to allow a widget to open on your site. Otherwise your videoask will open in a new tab.

Build and embed a videoask widget

1

Go to Share & Embed.

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2

Select the Widget tab. This will open the widget builder.

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3

Type any call to action overlay text, if desired. Preview your widget on the right as you build it.

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4

Choose the widget style, position (left or right), and border color.

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5

If you would like site visitors to be able to dismiss your widget, then toggle the Dismissable option on.

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6

As you build the widget, your changes will be reflected in the preview. Toggle between desktop and mobile to compare how your widget will appear on different devices, or click expand to view it full screen.

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Click to activate the widget and see how the steps of your videoask will display in a modal window.

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7

When you're happy with your widget design, click Get the code.

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8

Click Copy code.

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9

Paste the widget code inside the <body> tags of your page or in the footer of your site.  

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Note: If you want to update the design of your widget, you will need to update the widget code on your page. The widget will not automatically update if you change the design in VideoAsk.

Use these step by step instructions for your website builder or CMS:

Embed a videoask widget on a Squarespace site

Embed a videoask widget on a WordPress site

Further customize the widget

Would you like to embed multiple widgets on one page, delay widget load, or load it depending on visitor behavior? If you know a little bit of coding, there's a lot more you can customize with our widgets. 

Explore our advanced embed options and code snippet library.

Do embedded videoasks affect load time?

Because all the video content is hosted by us, embedded videoasks should not significantly affect the load speed of your site.

Load speed can, however, be affected by your geographic location when loading a videoask (ie relative proximity to our servers) as well as the method of embedding (iframe vs widget).

To test and compare this, please see our page load speed test.

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