Looking to reach a wider audience by offering multiple languages in your videoask? You can only set one language per videoask, but with this simple workaround your audience can select their preferred language in the first videoask which redirects them to a second videoask in their selected language. In this workaround, we use redirects and multiple videoasks to set up this flow.
The redirect to a webpage feature allows you to send respondents to different webpages or videoasks. Start off by creating a videoask with a multiple choice answer type asking respondents to choose a language - think of this as a language menu. Then create separate videoasks for each language you’d like to offer and link them to the answer options on the first videoask. Each answer option on the first videoask will redirect respondents to a separate videoask in their preferred language.
Note: The redirect to a webpage feature is only available on our paid plans.
Note: Changing the language setting of your videoask will only change the text of interface elements (buttons, prompts, etc.) and doesn’t provide translations for the text you add to the videoask (overlay text, answer choices, etc.).
Keep in mind that responses to each videoask will be collected in separate inboxes. If you have the same questions in each videoask language, you can export your responses and manually merge them into a spreadsheet for analysis.
We’ve created an example videoask below that offers English and Spanish. Go ahead and give it a try - it’s set to preview mode and responses won’t be collected. 😊
Read on to learn how we created the videoask above. You can read the full guide or jump directly to one of the following sections:
Build the language menu videoask
We’ll begin by creating the first videoask where respondents can select their preferred language.
If this is your first time creating a videoask, we recommend taking a look at our beginner guide.
Create a one-step videoask with a multiple choice answer type.
Enter answer options for each language. In this example, we're offering the videoask in English and Spanish.
Build separate videoasks per language
Create a separate videoask for each of your languages. In this example, we’ll create videoasks in English and Spanish.
After you’ve created your videoasks, you can set the language for each one and the interface elements (buttons, prompts, etc) will change to the selected language.
Sign in to your VideoAsk account and navigate to the videoask you want to edit. Click Build.
In the General tab, click the Language dropdown to change it.
Select a language from the dropdown list. In this example, we’ll select Spanish.
Repeat these steps for each videoask you’ve created.
💡Tip: Add the language to your videoask title to help organize which language the videoask is in.
Redirect respondents to their preferred language
Once you’ve created your videoasks, link them together by redirecting each answer/language option to the corresponding videoask.
Copy the URL of the Spanish videoask.
Head over to your language menu videoask and click Build.
Click the Multiple Choice answer step to open the sidebar.
Click the Logic tab.
Click on the Spanish answer option and paste the URL you’ve copied from step 1 in the Redirect to URL field. Click Save.
Repeat these steps for each language/answer option.
💡Pro tip: If you’re embedding your videoask on your website, you can redirect respondents within your iframe. This means respondents can complete the videoask they’re redirected to directly within your embedded iframe on your website so they don’t have to leave the page. Just add the parameter
?redirect_target=self to the end of the URL when pasting the embed code into your HTML editor.