If you already know the name, email address or phone number of your respondent, you don’t have to ask for this information again in your videoask. Simply add contact details to the end of your videoask URL and respondent contact information will be saved with their response.
Variables allow known information to be passed in a URL. If you're new to this method of tracking, learn more about how to use variables.
You can track many different types of information using variables. Passing contact information of a known respondent is especially useful because it means they will bypass the contact form when responding to your videoask.
Note: This only applies if consent is not required. If you have enabled the consent checkbox, known respondents will still see the contact form, but it will autofill with their contact information and they will be prompted to give consent before continuing.
Use the format below to add variables to your videoask URL:
So your videoask URL with variables will look something like the example below:
With this method respondents will not see the contact form of your videoask, but their contact details will still be recorded, allowing you to reply to them.
Tip: If you have forgotten to include variables or collect contact details from a known respondent and ended up with a "Human" response, you can add this information by editing contact details of a respondent.